Social Security Serves Nearly 41 Million Visitors a Year in 1,400 Offices Across the Nation!

November 10, 2016 • By

Last Updated: August 19, 2021

About the Author

Deputy Commissioner, Office of Communications


  1. vickie l.

    How can I make an appt at SSI for 37919.

    • Ray F.

      Hi Vickie, please call our toll free number at 1-800-772-1213 and speak to one of our agents. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week.
      Remember, many services are conveniently available anytime at our website. Also, you can create a my Social Security account to manage your benefits or to review your earnings records and get estimates of your future benefits. Thanks!

  2. Frank

    I fall under the WEP provision and went to my local Social Security office (with an appointment) to get a more indepth understanding of how WEP will impact my Social Security. Upon arriving for my appt, I requested to have a one-to-one interview but was told that was not an option… I could only speak to a window person and ask my questions at the window. Does the Social Security offices provide time for complex situations? Do different SS offices have ‘window’ only vs inside offices for complex situations? thanks.

    • Ray F.

      We are sorry for any inconvenience, Frank. Some of our local offices do offer walk-in appointments; however, these appointments are limited and are available on a first come, first serve basis.
      Remember, you can find information related to your Social Security retirement benefits at our website. Our Information for Government Employees web page, provides specific information on how the Windfall Elimination Provision (WEP) can affect your Social Security benefits.
      You can call our toll free number at 1-800-772-1213 and speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday. We hope this helps.

  3. Victor T.

    My Social security checks have been stopped since I returned to my native country. Am still sick with the head injury that I sustained in a automobile accident I can’t remember things anymore and I am diabetic. I reapply for the the continuation of my checks from no answer from usa. Please help am slowly dying my health as degenerated please help I can’t afford to buy medication for my diabetes my family’s says am mentally sick they don’t want me around them I go from one family to the other please save my life.

    • Ray F.

      Thank you for using our blog to contact us Victor. We ask our customers living outside the United Sates to contact their local U.S. embassy or consulate for assistance with their Social Security benefits.
      You may also contact us by phone. Our Office of International Operations home page provides more information to assist our customers living abroad, including a directory of phone numbers to reach us. You will need to pay for the call because we do not currently have a toll-free service for calls from outside the U.S. If you call, please do so during normal business hours for the Eastern U.S. We hope this information helps.

  4. Monroe

    I think this is among the such a lot vital information for me. And i am happy reading your article. However wanna statement on some normal issues, The site taste is ideal, the articles is really nice : D. Excellent job, cheers

  5. tony

    Now that Trump is going to become President, is the SSA still going to proceed with Obama’s executive order to take guns away from the mentally ill on Social Security. The Trump administration might appoint a new Social Security Commissioner and get rid of the Acting Commissioner. Then the new Commissioner will clean up house and bring in their own people.

  6. Joe F.

    I’ve been on SSDI since 2009. I had a great job and I was a big producer for my company. Always meeting my Sales Quota, Brought in 20 New Clients per month and more at times. I had a terrible accident that left most of my Cervical Discs cracked or broken. By the “Grace of God” I endured a 14 hour surgery. My tenacity kept me busy in improving my neck and its ability to turn to each side and raise and bend my neck. I didn’t have the range of motion that most have, however I was happy to accomplish what my ranges are.
    I worked for a Fortune 500 Company and had the best of best Medical Insurance. I went back to work on the last month and quickly realized that my injury was still in the healing stages. I worked 1/2 days for a month and then I had to comply with the Corporate Rules and work full time. This was ok with me, however the Company kept my Sales Quota at 350k and capped at 10k. This was also not a problem. When I began working full time, the CEO told my boss, not to give me back 50 of my clients. There were words between my boss and CEO. My boss tried to sway the CEO to do the right thing and give me my Clients.
    Without clients, I could not make my Sales Quota of 350k, capped a 10k. On December 31st, 2008, I was discharged for “Non-Production. I should have filed a lawsuit, however I decided not to. I had too many personal things to do and left quietly. If I did file a lawsuit, I would have won due to the company not keeping me as I was disabled, however I could do my job.
    I haven’t worked since then and in 2012 I returned to college and obtained an Accounting Degree. I haven’t been able to use it, until now.
    I’ve been told that I can work full time for 9 months in any year. I am going to work this year, however I believe that I’ll stay with Part-Time as I do not wish to lose my SSDI.
    My question is two fold. I broke my right lumbar in half in 2015 and do I need to get that information to Social Security and how much can I actually make each without endangering my SSDI.

    • tony

      How can someone cheat and fraud the system, earn a degree and just work enough so they don’t lose their SSDI?

    • Ray F.

      Social Security strongly supports those individuals who want to return to the work force while supplementing their disability benefit income. We have Work Incentives that allow people to work and still receive their benefits. A person may still be eligible for disability benefits under the Social Security Disability Insurance program if they work. However, their earnings cannot exceed a certain amount. This is called the Substantial Gainful Activity (SGA) limit. In 2016, the SGA limit is $1,130 per month (or $1,820 for blind applicants). In addition to the amount of money you make, Social Security may also look at the number of hours you’re able to work. Please call our toll free number at 1-800-772-1213, Monday through Friday, between 7 a.m. and 7 p.m. and speak with one of our representatives for further assistance. We hope this information helps.

  7. J.T.Myers

    I would like to draw my Social Security but under the WEP if I drew Social Security as I am a retired state government worker , I would lose 90% of my social Security. That law needs changing badly; many low wage worker, teachers don’t qualify for their spouses Social Security because of this law.

    • Tom

      Telling an agency that you don’t like the law ultimately is not going to accomplish anything as the agency cannot change the law. Most Americans have been provided basic education on how government works. You should probably think about helping organize like-suffering people like yourself and taking the fight to the people you elected to office. Unfortunately, if you elected people who are reducing government to average Americans (unlike to those they take cash contributions from), then you are in kind of a pickle then. When the voting public decides what it actually wants, perhaps elections may start to once again reflect the popular will and the benefits of government may be more equally distributed.

  8. Virginia J.

    My brother in law has stage 4 liver and colon cancer.Terminal Cancer. he has been denied 3 times due to being self employed. He has paid in the system and receives loetters telling him what he will make at retirement. He is an emotional wreck due to the illness and the strain of knowing he is dying and can’t help his wife with bills. I am a nurse and find this unacceptable for someone who is already emotionally drained and depressed. The system needs some serious work.

    • Tom

      I am sorry for your brother’s situation, but you must read the rules carefully. A disability determination is based on having a condition that prevents substantial work. Congress makes the laws and they decided a person will be found “disabled” within the law only after the disabling condition(s) prevent a certain level of employment or self-employment. The rules therefore create a scenario where a person hanging in there still working above a certain level and who wants to know when Social Security disability will start is actually preventing himself from being found eligible. It is NOT about being sick. It IS about being sick enough that a certain level of work is unattainable. Voting has consequences. If you want this to change start working with others to have Congress change the law. The people working at SSA are powerless to change or ignore the law provided by the people you and everyone else elect to office or have placed in federal judgeships by those elected as well.

  9. Eli W.

    who do I talk to about what is the best age for me and my wife to start getting Soc Sec? I turn 64 on Thanksgiving, 2016

    • Jenna Y.

      Hi Eli. There are a lot of factors that go into deciding when to retire, each individual case can be different, and the decision on when to file is a personal one. We provide a variety of benefit-calculators to help you plan for the future. You can use our Retirement Planner and you can also create a my Social Security account to verify your earnings, get your Social Security Statement, and much more.

      If you wish to speak to someone for further assistance, call our toll-free number at 1-800-772-1213. Representatives are available between 7 a.m. and 7 p.m., Monday through Friday.

      • grant

        48 states

  10. James L.

    Thank- you very much for your support and communication to us Baby Boomers.
    I am now 70 &1/2 ( born 9 months after the victory in Japan) and I was forced by my Law Partners to retire when I was 68 and 2 months old.
    I am receiving my Soc. Sec monthly and I think it is near the max. It is very important for me now… because I eat right and exercise hard 5-6 days a doctor says… I will probably live to be over 100.
    Note: I am a deal maker and a problem solver and I am still working hard to help our new very Historically Practical Leaders to save Maryland and the US.

Comments are closed.