Online Services

Social Security Online: Your First and Best Place to Start

July 14, 2022 • By

Reading Time: 1 Minute

Last Updated: November 2, 2023

older couple reviewing their information onlineMore than likely you do not have to visit a Social Security office to do business with us. You might not have to call, either. Our Online Services webpage provides you a wide variety of self-service options you can use on your phone, tablet, or computer. You can even apply for retirement, disability, or Medicare online.

You can get the most out of your online experience if you have a personal my Social Security account. With it, you can:

  • Get your Social Security Statement instantly.
  • Appeal a decision we made on your claim.
  • Find out if you qualify for benefits.

Already receiving benefits? If so, you can use your personal my Social Security account to:

  • Get your benefit verification letter for Social Security, Medicare, and Supplemental Security Income (SSI) instantly.
  • Check your information and benefit amount.
  • Change your address and telephone number.
  • Start or change your direct deposit.
  • Request a replacement Medicare card.
  • Get a replacement SSA-1099 or SSA-1042S instantly for tax season.
  • Report your wages if you work and receive disability benefits or SSI.

Create or sign in to your personal my Social Security account today to take advantage of these easy-to-use features.

Please share our online services page with family and friends who need this important information!

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About the Author

Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications

Deputy Associate Commissioner, Office of Strategic and Digital Communications


  1. Bryce S.

    I’ve been waiting on my back pay calculation and payee switch I’m still pending and broke I was wondering can I get some paperwork emailed to me that shows how much and around when I’ll receive it so I may get a small loan. Thank you.

    • A.C.

      Hi, Bryce. We are sorry to hear about your situation. For your security, we do not have access to private information in this venue. You can also contact your local Social Security office for assistance. We hope this helps.

  2. Frank B.

    Love the online services but I am a homeless shelter case manager and my clients often have no ID, birth certificate, etc… The address on record is no longer current and client may not even remember it because they move around so much. Sometimes they don’t even have a working phone. In some instances we have been unable to create an account. Just wanted to let you know. Please keep in mind these extreme cases.

    • Alice m.

      When are we get any mony 841 is not a lot at all it will dont play all of the pill at all ever one is get mony not us

  3. Diana S.

    My retirement application status disappeared from my ssa online account after 2.5 month of no news.

    • A.C.

      Hi, Diana. We are sorry to hear that. To check on the status of your retirement claim, please contact your local Social Security office for assistance. We hope this helps. 

  4. Gaynell L.

    Do I have to appear in person to make pmt arrangements to pay owed taxes from yearly filing? If I can do online, please send me a link. I have an account.

    Thank you

    • A.C.

      Hi, Garnell. Thanks for visiting our blog. For tax questions, you will need to contact the IRS. Their toll-free number is 1-800-829-1040 or you can visit their website. We hope this information is helpful.

  5. Kay

    I was approved, at end of hearing this week of 7/2022. It’s been 6 long years. My SSDI insurance termination was Dec 31, 21.
    Hearing was to determine if I was disabled before insurance dropped off…back to April 2018.
    Alot going on, remanded case rolled together with new case….but basic question is.
    Since my online account said not qualified for disability benefits (insurance) and shows no monthly amount if become disabled…I can’t tally my backpay or anything.
    How long before my online account will update… especially since it was on the records approval of hearing.

    • A.C.

      Hi, Kay. Thanks for visiting our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.

    • Irma O.

      Pleasess I n

  6. Meredith L.

    What’s the word on the 7162 form .Is there a 2020 revision one ? I would like to download and print it in case I accidentally don’t receive one through the mail.Could you possibly tell when it might be available?

    • A.C.

      Hi, Meredith. Thanks for your question. The postal service disruptions caused by the COVID-19 pandemic have resolved in the majority of countries. The Social Security Administration resumed mailing the forms SSA-7161 and SSA-7162 in late June 2022. Forms will be mailed according to the schedule that was in effect prior to the pandemic (i.e. if you were expecting a form in 2020, you will receive it in 2022; 2021 in 2023). Please complete and return the forms promptly to avoid suspension of benefits. We hope this helps. 

      • Dlanda G.

        Hello how do I go about getting my disbursement

        • TOMMIE J.

          I’ve never received a form for benefits

        • A.C.

          Hi, Dlanda. Thanks for visiting our blog. To apply for benefits, please visit our Online Services page. We hope this helps. 

  7. Luis I.

    To report change of civil status, ei. Marriage.


  8. Leslie d.

    is there a way to get more money

  9. Ozcan A.

    Yeah..! Great !. “My Social Security” is so beneficial for everyone except for me.Retired US citizen residing in Turkiye and İ am not allowed to have this great service just because İ dont live on mainland USA.İt is simply a discrimination İ say…

  10. Carrie L.

    Thank you, Social Security.

Comments are closed.