Social Security is Taking Action to Prevent Scam Calls

Social Security phone scams are the number one type of fraud reported to the Federal Trade Commission.  Callers claim that you have a problem with your Social Security number or benefits and demand immediate payment from you to avoid arrest or other legal action.

We recently announced two landmark civil complaints, filed by the Department of Justice in the Eastern District of New York, seeking injunctions against five telecommunications companies and their owners.  The complaints allege the companies and their owners have, for years, knowingly facilitated government imposter telephone scams.  The Department of Justice issued a news release about the filing and request for court orders, and held a press call with U.S. Attorney Richard Donaghue, Inspector General Gail S. Ennis, and Chief Postal Inspector Gary Barksdale.

If granted, the court orders will prevent the five enjoined companies from continuing to allow “the delivery of millions of fraudulent ‘robocalls’ every day from foreign call centers to the U.S. telecommunications system.”

You can read the entire press release at

If you receive a call or email about a problem with your Social Security number or account that you believe to be suspicious, hang up or do not respond.  We encourage you to report Social Security phone scams using our dedicated online form at  Please share this information with your friends and family to help them learn how to protect themselves from phone scams.  For more information, please visit



35 thoughts on “Social Security is Taking Action to Prevent Scam Calls

  1. I am receiving social security based on a combination of my and my husbands benefits. I am not yet full retirement age. If my husband dies before I reach full retirement what is the process to elect to delay receiving survivor benefits until full retirement age.

  2. Hello We are receiving phone calls from 570-831-1296 turns out to be from PA, but the number the person leaves is 855-249-4342 with an extension 2085405 where the agent states that he can be reached from 3 pm to 11 pm? Is there anyway these numbers can be verified? When I contacted the SSA at 1-800-772-1213 and spoke to Tracy she had no way of verifying if the phone # was in deed part of SSA??? this truly concerns us, How do we know if this is a SCAM???

    • Hi Luis, thank you for checking in with us. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.
      For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.

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