National Social Security Month, Online Services

See What You Can Do Online!

April 16, 2018 • By

Last Updated: April 16, 2018

For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:

See What You Can Do Online, S S A Publication 05-10216, Infographic


Tags: ,

See Comments

About the Author

Avatar

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

Comments

  1. Amber Wheeler

    I applied for a replacement social security card when will i see any paperwork/documentation about my replacement card i need proof i have applied for my card

    • Vonda

      Hi Amber, thanks for using our blog. You can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  2. Alma L Bennett

    I have just started receiving Society Security. Is there a maximum amount I can have in my checking account or Direct Express Card? Will the current stimulus check of 1400.00 or any future stimulus checks affect my monthly Social Security benefits? Isn’t the 1 year waiver coming up soon? Thank you.

    • Vonda

      Hi Alma, thanks for using our blog. If you’re receiving Supplemental Security Income (SSI), we will not consider EIPs as income and the payments are excluded from resources for 12 months. If you’re receiving Social Security benefits, it does not matter how much is in your bank account or Direct Express card.

      You can call us at 1-800-772-1213 for assistance or you can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  3. Pearl tackett

    The tax preparer said I needed a routing number for my direct express mastercard debit card, I get my ssi on it?

    • Vonda

      Hi Pearl, thanks for using our blog. You will need to call the Direct Express® card toll free Customer Service Department number at 1-888-741-1115. We hope this helps!

  4. Sheryl Andera

    How can I change my address?

    • Vonda

      Hi Sheryl, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to change your address. We hope this is helpful!

  5. Patricia Thompso

    I have not received a stimulus check.

    • Ann C., Public Affairs Specialist

      Hi, Patricia. Please visit the IRS website here for all your Economic Income Payment-related questions. If you are unable to find the answer, call the IRS hotline at 1-800-919-9835. Thanks!

  6. Magid AbdElHalim

    i never had a SSN card issue for me; i am a 1st generation american by birth. both my parents (deceased) were not Americans nor they were green card holder. i left USA while i was 1 year old and did not yet return. spent all my life in Egypt and joined School, university and also currently employed in Egypt.
    need to know how can i apply for the SSN and if try to secure school records is difficult what are the alternatives required.
    i am born in 1987 so finding such school records us quite a challenge

    appreciate your advice

    • Ann C., Public Affairs Specialist

      Hi, Magid. Since you are living outside of the U.S. you can contact your local Federal Benefits Unit for any assistance related to Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this helps.

  7. Kennedy Muturu

    Hey am a US citizen currently out of the country taking care of needy parent and would like to file for social security benefits on line and don’t have us mailing address, kindly advise..

    • Vonda

      Hi Kennedy, thanks for using our blog. Even though you are unable to create a my Social Security account, you may still file your application online. We recommend that individuals living outside the United States contact the nearest Federal Benefit Unit in the area for any assistance related to Social Security programs and benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad.

  8. Debra Gallegly

    Hello I’m 62 and I have drawn my retirement benefits I have worked all my life and I’m only getting $275.00 a month something is wrong here I can’t even live on this

    • Vonda

      Hi Debra, thanks for using our blog. You can call us at 1-800-772-1213 for assistance or you can call your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  9. patricia.temoneysalmon@verizon.net

    My name is Patricia A. Temoney-Salmon. I need to notify SS .of a new bank account number. My old account was hacked. I am not sure if my email has been comprised as well.

    • Vonda

      Hi Patricia, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to sign up or change direct deposit. We hope this helps!

  10. Nila navarro

    Hello I just have a question I sold property in the Philippine and I have transfer money bank to bank will this money affect my benefits thank you

    • Vonda

      Hi Nila, thanks for using our blog. If you’re receiving Social Security benefits, income from the sale of property does not affect your benefits. If you’re receiving Supplemental Security Income (SSI), a needs based program, any change in your income, assets and living arrangement can affect your benefits and it must be reported. You can call your local Social Security office. Look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

Comments are closed.