Comments

1. Account

   July 31, 2018 11:16PM

   I can t open my account!

2. Minnie C.

   July 31, 2018 10:09PM

   I will be 65 in August and I’m on SSI at present. Do I need to do anything to apply for Medicare or will my benefits update automatically?

3. Matin D.

   July 31, 2018 8:49PM

   Been locked out for two months! You sent me a code number, which didn’t work!

4. Kim M.

   July 27, 2018 11:00AM

   I am getting a divorce…. what do I do to reclaim all of my SSDI benefits plus get SSI benefits?

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     R.F.

     July 30, 2018 2:50PM

     Please contact your local Social Security office or call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

5. Dehai T.

   July 25, 2018 3:36PM

   How can I send a message to you? do you have live chat?

6. Stephanie A.

   July 24, 2018 3:20PM

   Apparently, even though I have never created an account for myself there is one for me that I cannot get into with my ACTUAL information. My email address isn’t wrong, there is not a way to fuck up my ssn i’ve had it memorized since I was 17 and I think I would know my own birthday so how is it possible that there is an account in my name but my information doesn’t work?

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     R.F.

     July 25, 2018 11:26AM

     If you are unable to create an account or encounter a problem with your my Social Security account, you may:
     •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
     •Contact your local Social Security office.

7. Weilong X.

   July 21, 2018 7:25PM

   I completed my Social Security Benefits application online. But when I want to submit it, I couldn’t find any button to do it. Can someone instruct me how to submit it?
   Thanks!

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     R.F.

     July 23, 2018 1:50PM

     Thank you for using our blog, Weilong. You can call our toll free number at 1-800-772-1213 for assistance. Representatives at our toll-free number are available Monday through Friday, between 7 a.m. and 7 p.m. They can assist you with your application online. Generally, it’s best if you call later during the day or later in the week.
     Thanks!

8. Joseph L.

   July 16, 2018 2:25PM

   How do I change my email address? The one in the system is my old work email address.

9. Deborah A.

   July 14, 2018 2:02PM

   can’t seem to find out where the link is to sign off when done. It only shows where to sign up .

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     R.F.

     July 16, 2018 3:27PM

     Hello Deborah, for assistance with your my Social Security account, please call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
     •Contact your local Social Security office. Thanks!

10. Bridget c.

    July 10, 2018 8:26AM

    I tried logging in and it would not let me create an account, it asked for my social security # and date of birth but said I could not be found. I am trying to get a copy of my award letter from 2009.

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      A.C.

      July 11, 2018 12:42PM

      Hi, Bridget. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office.

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