See What You Can Do Online!
Reading Time: 1 MinuteLast Updated: August 19, 2021
For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:
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Tags: retirement benefits, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Steven D.
I am researching information for my mother, as I serve as her power of attorney. She has opted to change her current banking institution where she has her social security check deposited automatically. She needs a form to complete for said change. Where can I find said form for her to complete ? Please advise.
She is not computer savvy, at all.
A.C.
Hi, Steven. Your mother can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, she will have a shorter wait if she calls later in the day. She can also contact her local Social Security office. Because of privacy and security concerns, Social Security cannot speak to you about your mother’s benefits. If your mother is not capable of managing and directing her Social Security benefits, someone should consider applying to be her representative payee. Even though you are power of attorney, you, or someone else, would still need to apply to serve as her payee. To learn more about becoming a representative payee, you can read our publication, “A Guide for Representative Payees” and visit the web page. You can also call us at 1-800-772-1213 (TTY 1-800-325-0778) to request an appointment. We hope this information helps.
seo
submit online? I only see a “save” or “return to applicatio
Frank R.
I have filled out and application for social security. How do I sign it and submit online? I only see a “save” or “return to application”
Elizabeth C.
I have NOT received my new SS card with the updated membership number. Please let me know ASAP what I can do about this.
Elizabeth Cutter- 808-464-2826
A.C.
Hi, Elizabeth. It sounds like you are referring to the new Medicare card. For more information about the new Medicare card and what to do if you did not receive yours, please visit Medicare’s website here. We hope this helps.
Ron M.
My Mother recently Passed away and I wanted to know what needs to be done to stop SS benefits
A.C.
Hi, Ron. We are sorry to hear about your loss. Typically, funeral homes report deaths to the Social Security Administration directly. You can check with the funeral home to determine if reporting has been done. We hope this helps.
Barbara P.
I would like to know if I can close my social security account in the future if I want and if so how would it be done
A.C.
Hi, Barbara. Thanks for your question! The Federal Insurance and Self-Employment Contribution Acts (FICA and SECA) require the withholding of taxes from wages of employed people, and the net earnings of most self-employed people, for the Social Security and Medicare programs. Therefore, you cannot opt out. To learn more about FICA and SECA, please visit our Frequently Asked Questions. We hope this information is helpful!
Mayra G.
I’m on disability and I will be 65 this year can I do the do over program?
Pam C.
I started my online application for benefits and I can’t seem to find the page to continue. I saved all the information and have a user ID and password.
L.A.
Hi Pam. We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Jean P.
I would like to r port the passing of my mom, Nellie Janice Garner, May 3, 2019. I have been on hold for 30 minutes. Can you tell me how to report this, without staying on the phone.
Thank you,
Jean Garner Posey
Daughter
K.O.
Hello Jean. We are sorry to hear about your loss. Typically, funeral homes report deaths to the Social Security Administration directly. Please check with the funeral home to determine if reporting has been done. We hope this helps.
Mary A.
The company I work for was sold last year and my email for work changed as of January 1, 2019. I need to update this email, however, I cannot locate where that is possible on the SSA website. Please assist. My old email was madalton@southernco.com.