Comments

1. Michael C.

   May 6, 2019 4:23PM

   Had problem updating email address. Didn’t take pass word. Please tell me what to do.

   • 

     A.C.

     May 6, 2019 4:32PM

     Hi, Michael. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
     •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
     •Contact your local Social Security office. Thanks!

2. Lynwood S.

   May 6, 2019 1:05PM

   I was approved for disability but I wanna Kno why I can’t receive my backpay at one time…I have alot of Doctor bills to pay off an I can’t do it by waiting for six months at a time… always I need to help my parents out with bills at home

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     A.C.

     May 6, 2019 4:24PM

     Hi, Lynwood.For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

3. Pamela A.

   May 5, 2019 7:23PM

   I keep getting my password wrong when I check online when I will be getting my SS check. Can I change my password so I don’t have to go through all this?

4. jaqulyn a.

   May 3, 2019 10:22PM

   Try change payee on onine

   • 

     A.C.

     May 6, 2019 10:42AM

     Hi, Jaqulyn. It sounds like you are referring to a representative payee. You cannot change your payee online. If you receive benefits, and you and the payee are not getting along, you may be able to receive your own Social Security check unless SSA believes you are not capable of managing or directing the management of your money. If you have a representative payee because of a physical or a mental disability, in order to become your own payee, you must show SSA that you are now mentally and physically able to handle your money yourself. You could provide: A doctor’s statement that there has been a change in your condition and that the doctor believes you are able to care for yourself; or an official copy of a court order saying that the court believes that you can take care of yourself; or other evidence that shows your ability to take care of yourself. If you have specific questions, please call 1-800-772-1213 (TTY 1-800-325-0778) between 7:00 a.m. and 7:00 p.m. to speak to one of our representatives. Or you can contact your local Social Security office. Generally, you’ll have a shorter wait time if you call later in the day. We hope this helps!

5. Sandra M.

   May 3, 2019 5:27PM

   I have tried on several occasions to reset my password, but i seem to be having trouble doing this. I was sent a passcode, but when i used it i still was unable to change my password. Now i need a verification letter to recertify my senior apartment status, which is due every year.
   Can someone please help me by walking me through the procedure.

   Thank you,

   Sandra Malone

6. Corliss R.

   May 2, 2019 5:31PM

   Can someone call me it’s reguarding my son James Anderson *** – ** – *** I’m his payee Corliss Rollins *** – ** – *** phone number 510 860 6830

7. Yvonne L.

   May 2, 2019 12:56PM

   Good morning,

   I am 67 years old, I have my red white and blue card, is there any thing else that I need to do. I am still working and was wondering if I have done everything I need to do for now.

   Thanks

   • 

     V.V.

     May 3, 2019 10:26AM

     Hi Yvonne: It sounds like you may be asking about filing for Social Security benefits? Beginning with the month you reach full retirement age, your earnings no longer reduce your benefits, no matter how much you earn. However, by delaying receiving your benefits beyond your full retirement age, you will receive a higher benefit amount. See our Delayed Retirement Credits web page for details.

     The decision on when to file is a personal one. The most important thing is to make an informed decision. Base your decision about when to apply for benefits on your individual and family circumstances. As an individual, you have four basic choices when it comes to work and retirement. Consider the four options laid out in our benefit matrix to help you make the best decision for you.

     Our system is set up to take applications four months in advance, and when you’re ready, you can apply for your benefits online. If you need further assistance call our toll-free number, 1-800-772-1213 (TTY 1-800-325-0778) and ask to speak with one of our representatives, who are available Monday through Friday between 7:00 a.m. and 7:00 p.m.

8. Dale W.

   May 1, 2019 6:45AM

   Why haven’t SSI checks come in yet?

   • 

     A.C.

     May 2, 2019 11:28AM

     Hi, Dale. If your payment is lost or stolen, contact us at 1-800-772-1213 (TTY 1-800-325-0778) or contact your local Social Security office. We will review the case and if the payment is due, we will replace it. For more information, visit our Frequently Asked Questions. Thanks!

9. Wynetta H.

   April 30, 2019 9:01PM

   I would like to set an appointment to discuss retirement and Medicare at the Dunn Ave Office in Jacksonville Fl

10. Thomas f.

    April 30, 2019 12:28PM

    My name is Thomas ray fly I was born 11/23/95 I am trying to get a social security card but I don’t remember my number how can I get a replacement cart without knowing my number

    • 

      L.A.

      April 30, 2019 2:23PM

      Hello Thomas. You can learn more on what documents you need to get a replacement Social Security card here. As a reminder, do not laminate your Social Security card. Lamination prevents detection of many security features. However, you may cover the card with plastic or other removable material if it does not damage the card. We hope this helps.

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