See What You Can Do Online!
Reading Time: 1 MinuteLast Updated: August 19, 2021
For over 80 years, Social Security has changed to meet the needs of our customers. Today, our easy, secure, and convenient-to-use online services allow you to do business with us from the comfort of your preferred location. From requesting a Social Security card to filing for retirement, our online services have got you covered. Check out our infographic, which shows what you can do online:
Did you find this Information helpful?
Thanks for your feedback!
Tags: retirement benefits, Social Security benefits
See CommentsAbout the Author
Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
Comments
Comments are closed.
Michael C.
Had problem updating email address. Didn’t take pass word. Please tell me what to do.
A.C.
Hi, Michael. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
Lynwood S.
I was approved for disability but I wanna Kno why I can’t receive my backpay at one time…I have alot of Doctor bills to pay off an I can’t do it by waiting for six months at a time… always I need to help my parents out with bills at home
A.C.
Hi, Lynwood.For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Pamela A.
I keep getting my password wrong when I check online when I will be getting my SS check. Can I change my password so I don’t have to go through all this?
jaqulyn a.
Try change payee on onine
A.C.
Hi, Jaqulyn. It sounds like you are referring to a representative payee. You cannot change your payee online. If you receive benefits, and you and the payee are not getting along, you may be able to receive your own Social Security check unless SSA believes you are not capable of managing or directing the management of your money. If you have a representative payee because of a physical or a mental disability, in order to become your own payee, you must show SSA that you are now mentally and physically able to handle your money yourself. You could provide: A doctor’s statement that there has been a change in your condition and that the doctor believes you are able to care for yourself; or an official copy of a court order saying that the court believes that you can take care of yourself; or other evidence that shows your ability to take care of yourself. If you have specific questions, please call 1-800-772-1213 (TTY 1-800-325-0778) between 7:00 a.m. and 7:00 p.m. to speak to one of our representatives. Or you can contact your local Social Security office. Generally, you’ll have a shorter wait time if you call later in the day. We hope this helps!
Sandra M.
I have tried on several occasions to reset my password, but i seem to be having trouble doing this. I was sent a passcode, but when i used it i still was unable to change my password. Now i need a verification letter to recertify my senior apartment status, which is due every year.
Can someone please help me by walking me through the procedure.
Thank you,
Sandra Malone
Corliss R.
Can someone call me it’s reguarding my son James Anderson *** – ** – *** I’m his payee Corliss Rollins *** – ** – *** phone number 510 860 6830
Yvonne L.
Good morning,
I am 67 years old, I have my red white and blue card, is there any thing else that I need to do. I am still working and was wondering if I have done everything I need to do for now.
Thanks
V.V.
Hi Yvonne: It sounds like you may be asking about filing for Social Security benefits? Beginning with the month you reach full retirement age, your earnings no longer reduce your benefits, no matter how much you earn. However, by delaying receiving your benefits beyond your full retirement age, you will receive a higher benefit amount. See our Delayed Retirement Credits web page for details.
The decision on when to file is a personal one. The most important thing is to make an informed decision. Base your decision about when to apply for benefits on your individual and family circumstances. As an individual, you have four basic choices when it comes to work and retirement. Consider the four options laid out in our benefit matrix to help you make the best decision for you.
Our system is set up to take applications four months in advance, and when you’re ready, you can apply for your benefits online. If you need further assistance call our toll-free number, 1-800-772-1213 (TTY 1-800-325-0778) and ask to speak with one of our representatives, who are available Monday through Friday between 7:00 a.m. and 7:00 p.m.
Dale W.
Why haven’t SSI checks come in yet?
A.C.
Hi, Dale. If your payment is lost or stolen, contact us at 1-800-772-1213 (TTY 1-800-325-0778) or contact your local Social Security office. We will review the case and if the payment is due, we will replace it. For more information, visit our Frequently Asked Questions. Thanks!
Wynetta H.
I would like to set an appointment to discuss retirement and Medicare at the Dunn Ave Office in Jacksonville Fl
Thomas f.
My name is Thomas ray fly I was born 11/23/95 I am trying to get a social security card but I don’t remember my number how can I get a replacement cart without knowing my number
L.A.
Hello Thomas. You can learn more on what documents you need to get a replacement Social Security card here. As a reminder, do not laminate your Social Security card. Lamination prevents detection of many security features. However, you may cover the card with plastic or other removable material if it does not damage the card. We hope this helps.