Protecting Your Social Security
Reading Time: 2 MinutesLast Updated: November 3, 2023
At Social Security, protecting your personal information is more important than ever. We continue to evaluate and improve our robust cyber-security program to safeguard your information. The thing is, we can’t do it alone. You can help us secure your information by taking one of these steps:
- Open your personal my Social Security account. A my Social Security account is your gateway to many of our online services. Create your account today and take away the risk of someone else trying to create one in your name, even if they obtain your Social Security number.
- If you already have a my Social Security account, but haven’t signed in lately, take a moment to log in. We’ll send a one-time security code to your cell phone or to your email address each time you sign in with your username and password. The security code is part of our enhanced security feature to protect your personal information. Keep in mind that your cell phone provider’s text message and data rates may apply. If you suspect identity theft, report it to our Office of the Inspector General.
- If you know your Social Security information has been compromised, and you don’t want to do business with us online, you can contact us to block any automated telephone and electronic access to your Social Security record. No one, including you, will be able to see or change your personal information on the internet or through our automated telephone service. If you block access to your record and then change your mind in the future, you can contact us and ask us to unblock it after you prove your identity. This resource is available to certain victims of domestic violence or identity theft and those who need extra security.
We will continue to do our part to protect what’s important to you. And we’ll continue to advise you on how to protect yourself.
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Tags: fraud, my Social Security, my Social Security account, Office of the Inspector General, OIG, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Johnathan
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Shirley L.
This is not a comment but a question. Are the SS calling and leaving messages on my phone with a callback number of 8322205730 concerning legal inforcement of my ss# for fraudulent activity.
David G.
I truly wish that you could withhold state income tax as well as federal. This year I owed a lot of money to the State of RI on my SS income. I did have the maximum witheld on the federal tax. Actually it would be nice for senior citizens not to have to pay both federal and state income taxes on our well deserved social security.
Dorethea L.
thanks for the info.
Dorethea L.
Sorry I don’t have one.
M. F.
I KEEP ON RECEIVING PHONE CALLS FROM 877 648-1213 AT LEAST THREE TIMES PER DAY STATING THAT MY SOCIAL SECURITY NUMBER HAS BEEN COMPROMISED AND IS NOW BLOCKED FROM RECEIVING MY PAYMENT.
I AM ASSUMING THAT IT IS A FAKE PHONE CALL BUT COINCIDENTLY IT ALWAYS COMES RIGHT AFTER TO SEND OUT AN EMAIL.
ARE YOU INVESTIGATING ANY SUCH CALLS?
A.C.
Hi. We are aware of these calls. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.
carol a.
I recently was invaded by scammers thru my wifi and have notified the bbb as well as federal trade commissions. I am now receiving phone calls claiming I have legal actions against my social security account. I hang up on them. but where to I report these phone numbers. if it is you they are as follows 347-901-5459
A.C.
Hi, Carol. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.
larry
my log in failed three times. how do I get back in?
A.C.
Hi, Larry. If you are still unable to access your account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Thanks!
Robert D.
I need help !
I have an account I been locked out of and I’ve requested to change password but never received letter from your office to change password , I sent emails asking for help and have gotten no reply as if I been flagged by your office for some reason. Please help me recover my account
Leonard B.
I have tried to log into my social security account online. My password and the verification questions were not accepted. Three times over several months, I have tried and received an email that I will receive a first class letter with instruction on how to reset my password. I have never received a letter.
I am still locked out. How do I get to access my online account?
lbzaslow@gmail.com
239-301-0553
A.C.
We are sorry to hear about your experience and frustration. For your security, we do not have access to private information in this venue. If you are still unable to access your account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.