Protecting Your Social Security
Reading Time: 2 MinutesLast Updated: November 3, 2023
At Social Security, protecting your personal information is more important than ever. We continue to evaluate and improve our robust cyber-security program to safeguard your information. The thing is, we can’t do it alone. You can help us secure your information by taking one of these steps:
- Open your personal my Social Security account. A my Social Security account is your gateway to many of our online services. Create your account today and take away the risk of someone else trying to create one in your name, even if they obtain your Social Security number.
- If you already have a my Social Security account, but haven’t signed in lately, take a moment to log in. We’ll send a one-time security code to your cell phone or to your email address each time you sign in with your username and password. The security code is part of our enhanced security feature to protect your personal information. Keep in mind that your cell phone provider’s text message and data rates may apply. If you suspect identity theft, report it to our Office of the Inspector General.
- If you know your Social Security information has been compromised, and you don’t want to do business with us online, you can contact us to block any automated telephone and electronic access to your Social Security record. No one, including you, will be able to see or change your personal information on the internet or through our automated telephone service. If you block access to your record and then change your mind in the future, you can contact us and ask us to unblock it after you prove your identity. This resource is available to certain victims of domestic violence or identity theft and those who need extra security.
We will continue to do our part to protect what’s important to you. And we’ll continue to advise you on how to protect yourself.
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Tags: fraud, my Social Security, my Social Security account, Office of the Inspector General, OIG, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Patricia B.
I thought I had applied on line re-entry #4539111 when I turned 65. Never received info.
Pat Burke
Floyd A.
Floyd Earl Alexander I’m trying to talk to a representative on the holidays but it’s complicated for what ever reason I need to get in touch with one
Gerald B.
It has been sometime since I signed in to my account, When I go retrieve username I get it. When I go to retrieve password and put my information in , It says does not recognize that information. Renter it and it still don’t recognize it.
R.F.
You can speak to a Social Security representative for help with a my Social Security account between the hours of 7 a.m. and 12 midnight Eastern Time, Monday through Friday. Toll-free: 1-800-772-1213 After you hear “Briefly tell me why you are calling,” please say “Help Desk” for help with a my Social Security account.
Note: Although our regular telephone service representatives are not available after 7 p.m., Monday through Friday, our Help Desk representatives can assist you until 12:00 midnight Eastern Time.
TTY (for deaf or hard of hearing) 7:00 a.m. – 7:00 p.m.: 1-800-325-0778
David A.
for got my log in an password, when i put in my email, ss number, date of birth it comes back can not located file, i’ve been receiving SS for over a year how can you not located my file
David A Scuncio
R.F.
We’re sorry you are having trouble, David. If you are having difficulty creating or accessing your personal my Social Security account, please call 1-800-772-1213. After you hear “Briefly tell me why you are calling,” please say “Help Desk” for help with a my Social Security account. Thanks!
Paul J.
I was denied access to my account because of 3 unsuccessful attempts to access the account. The problem is that I have not attempted access in many months. How di I get access to my account
R.F.
Hi Paul, please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Thanks!
Jeremiah G.
Achei interessante esse artigo, bacana essa observação. Eu tenho um blog sobre esse mesmo assunto, visite ele depois. Abraços!
http://revistas2.uepg.br/index.php/ahu/comment/view/8759/157/2180
Paul J.
I have 2 collections companies that are taking money directly from my direct deposit acct. Are they allowed to do that. I’m losing up to almost $300 a month!!!. It has to stop. Thank you
Paul J. Coyner Sr
Summer313
If you gave the bank account information then they can take it. Send them a letter showing that your benefits are collection proof using a return receipt label and hang onto it when it is returned. Write your Attorney General. Set up a new account to have your funds deposited.
RAMS
Bonjour, je suis ravi de vous lire je suis Pasteur en DR Congo, je suis fatigue de l’age j’ai beaucoup travaille votre soutiens au pres de moi va me fortifier, que le Seigneur vous benisse.merci
joseph d.
Your website says that we can find out the status of an appeal, but I am unable to locate any tile that will allow me to see the status of my appeal. I was supposed to have an interview scheduled to show that I had a one time event last year that boosted my account and asked that I be contacted by phone which has not occurred
R.F.
We apologize for any inconvenience, Joseph. Please continue working with your local office on this matter. If you are unable to visit the local office, you can call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day. Thanks.
MarvinJ J.
I want to change delivery address for my social security check ,send to Bank Of The Ozarks
082907273 20049090 Thank You
R.F.
Hello Marvin, if you already receive Social Security benefits and you have a bank account, you can start or update your direct deposit by using a my Social Security account.
We do not have access to personal information in this blog, we ask that our customers be cautious about posting personal information on any social media channels. Thanks!
Mary m.
Cannot get on computer my husbands keeps on coming up. Need to get a social security card. Can you mail me one. Thanks
R.F.
Hi Mary, you have to apply for a replacement Social Security card. Please realize that you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. To learn more on the process and what documents you will need to get a card, please visit our “New or Replacement Social Security Number and Card” web page. We hope this helps!