Online Services

Our Online Benefits Application

October 4, 2018 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

woman relaxing on couch, using laptop Social Security is committed to protecting and securing the information entrusted to us. We’re constantly looking for ways for you to save time by conducting your business anytime, anywhere, using our online services.

Our online benefits application provides a high level of security and protection for the information you provide. Filing online gives you the freedom and convenience to file for various types of benefits including Retirement, Disability, Supplemental Security Income, and Medicare.

Follow these simple steps to begin:

  1. Review the information on our Retirement/Spouse’s, Disability, Medicare, or Supplemental Security Income Benefits page to make sure you meet the requirements to apply for benefits online and have the information you will need to do so.
  2. Create or sign in to your personal my Social Security account. 
  3. File your claim online.
  4. Check the status of your claim by signing in to your personal my Social Security account.

You should be able to complete and submit your application all at once. But if that’s not possible, you can return to your application and continue right where you left off!

After you’ve completed your application, we’ll also give you a confirmation number to check the status, and information on what to do next. If we are not able to process the request, we will provide specific information on how to contact us by phone or schedule an office appointment.

Applying for benefits online is safer, easier, and more secure than ever!

Learn more by watching our videos on our online retirement, spouse’s, and Medicare benefits application and our online disability benefits application.

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Linda C.

    I am trying to apply for benefits for my a sister and cannot make an appointment on line , u do not accept and aol.com email. I need to fill out an application can u mail it to me??

    Linda Christian
    16 Bunker Lane
    Middle Island, NY 11953

    • L.A.

      Hi Linda. Currently, you cannot make an appointment online. But, you can schedule a phone appointment by calling us at 1-800-772-1213 (TTY 1-800-325-0778), between 7:00 a.m. and 7:00 p.m., Monday through Friday. You will generally have a shorter wait time if you call later in the week. Or, contact your local Social Security office. We hope this helps.

    • L.A.

      Hi Linda. Currently, you cannot make an appointment online. But, you can schedule a phone appointment by calling us at 1-800-772-1213 (TTY 1-800-325-0778), between 7:00 a.m. and 7:00 p.m., Monday through Friday. You will generally have a shorter wait time if you call later in the week. We also ask members of this forum not to post personal information such as email, phone number, name and address, etc. because this is a public forum and the information is not secured. For future reference, if your sister needs help managing her information with Social Security, we have the Representative Payee program. To learn more about this you may read our publication on this topic here. We hope this helps.

  2. Mark D.

    I can’t find my re-entry number. Can you help me so I can check the status of the application I filled out for my retirement social security benefit. Maribell from ss workload support left me a message that you needed more information. We have tried calling her for days, with no response.

  3. Heather

    I attempted to get a online account like your website suggests. I did so on my phone. I currently receive Social Security and I am in the Application process for my children . At the end of the process I was told they were unable to create an account for that Social Security number. Can you please tell me the reasons why someone would be not allowed create an online Account.

    • A.C.

      Hi, Heather. For your security, we do not have access to private information in this venue. If you are still unable to create an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  4. Beau D.

    I have tried over and over to sign up for “my social security”. Every time I do this, I receive the error, “too many REDirects. I have called the numbers and waited on hold a long time. No help. I applied for disability and need to apply for SSI and Medicad, but am not able to do this if I can’t create my social security account. My ssn is *** – ** – ***.

  5. Cussie W.

    Cussiewalker@gmail.com

  6. JANE M.

    If i want to start my social security benefits in January 2020, what is the latest date an application can be made?

  7. Christian H.

    Wow, lots of great information here in the post and in all of the replies. Impressive! Thx for your service. I found lots of great support in some advocacy groups too (like http://www.citizensdisability.com), but again this blog forum has helped me a lot. Thx again.

  8. Scotty W.

    How do I cancel the Online Benefits Application?

    • A.C.

      Hi, Scotty. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  9. Steve k.

    Please I can’t access to my account even with all the information are right

    • L.A.

      Hi Steve. We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m. At the voice prompt, say “help desk”; or
      •Contact your local Social Security office. We hope this helps.

  10. Lolita M.

    I need a pin to reset my password

    • L.A.

      Hi Lolita. We are sorry to hear that you are having difficulty accessing your personal my Social Security account. If you are still unable to access your account or encounter another problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, between 7:00 a.m. and 7:00 p.m. At the voice prompt, say “help desk”; or
      •Contact your local Social Security office. We hope this helps.

Comments are closed.