136 thoughts on “New Online Social Security COLA Notices

  1. I only recently forms out I had lost my SSI medical and financial benefits on aug.2018 when I didn’t get $ on my direct express. I was in my local ssa office in the last yr butnever told I had upcoming re eval due. I advised them how I wasn’t getting my important mail but no one was interested since I’m a chronic pain patient targeted as an opioid user , though in my 60s & need to function. Been denied since 2016. Please help me to regain my services since I’ve just started all over with my GP who treats me like a new patient after 30 yrs. I’m crippled in pain since the young started abusing opioid. I beg for your help? Please email me since my ya mail has lost me important services?

    • Your message is confusing at best. What everyone needs to know though is that personal problems can not be addressed in this blog site. General information is all that is given out.

      • I have lost faith in the Social Security Administration. Just recently I discouvered the reason that my benefit check is only $1017 per month after I have worked every day since 1960. I just recently learned that 15+ years of my employment record has been lost and not considered when my eligability was determined. I waited until I was 70 years old to start drawing my benefits because I wanted to get as much as I could. I was told at one time by S/S clerk that if I could prove I had worked between 1985 and 1998 then they would recalculate my benefit amount. After I collected what I could find and returned to S/S, I was told I could only show proof for the past three years. The past three years is recorded. How can I live on $1,017 per month? I am 82 years old and I am disabled due to brain surgery twice.

        • Hello Shirley. Ordinarily, you cannot correct your earnings after three years, three months and 15 days from the end of the taxable year in which your wages were paid. However, you can correct your record after that length of time to:
          •Confirm records with tax returns filed with the Internal Revenue Service;
          Correct errors due to employee omissions from processed employer reports or missing reports;
          •Correct errors “on the face of the record” that is, errors we can find by examining our records of processed reports; and
          Include wages reported by an employer as paid to an individual, but not shown in our records.
          Unfortunately, but for security reasons, we do not have access to personal records in this blog. Please continue working with your local office. You can request to speak with the office manager to see how we can help find resolution to your situation.
          To make an appointment, please call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

      • John, this person is obviously anxious and frustrated and requires a capable person to address his complaints. There are times when some need more care than others and this is a good example. Blowing him off doesn’t resolve problems for him or the many millions of others who feel the same way.

    • If you have chronic pain get an attorney to represent you and then you should be able to recover your benefits from the first time you applied. This happened to me and I get SSI, medicare and in my state I also receive Medicaid, Good luck.

    • Part B does not always go up as much as the COLA. They are figured differently. Everything depends upon inflation on the one hand and increased medical costs on the other.

  2. Can U TELL ABOUT MY APPEAL I BEEN WAITING 1 AND HALF PLEASE THANK U MY NAME IS LISA D PIERCE MY BIRTHDAY IS 04/28/1972 AND MY SOCIAL SECURITY number IS XXX-XX-XXXX AND MY ADDRESS IS XXX E. SAN YSIDRO BLVD SAN YSIDRO CA 92173 AND MY PHONE NUMBER IS 6195642111 THANK U

    • You’re begging for your identity to be stolen. Never leave that kind of information on a public forum! It’s better to call the toll free number, or your local office. Good luck!

      • yes i agree but for the ones who would do this i have to say this IT SUCKS TO BE HONEST!!! all you get in return is be little’d. can’t say not true. today’s world is nothing like back in the day were 90% were honest hard working today’s it’s how they can scam the system. and you out of your hard earned money.

      • Thank you Judy! Yes, we always remind our customers that we do not have access to personal information in this venue. Therefore, we do not do direct messaging and cannot update personal information. Please be cautious about posting personal information on social media and communicating personal information via email.

        • We went to Walmart Neighborhood market in Indianapolis, IN and I bought diet Mountain Dew it was $2.50/6 pack it was raised to $3.28 plus tax.

    • Lisa,
      Please delete your personal information!! You’re leaving yourself open to identity theft among other things. Very dangerous and foolish. Call the SSA toll free number for this information.

    • Very BAD idea to display your SSN on the internet. Have you heard of identity theft? Name, birth date,address, SSN, and phone number is an invitation for bad things to occur.

  3. If the economy is doing so great, the COLA should be reflective in that amount. The past few years SS has been kept down due to a ‘poor’ economy so with the higher prices in this new economic boom SS Earners will be short changed again.

        • You could also become an informed citizen and do your homework rather than watch TV and assume you are being told what you need to know or the truth. Congress (who you elect at least every 2 years) determines which economic indices the Bureau of Labor Statistics uses to determine inflation. They are told by the people you elect not to use energy or medical costs. So if you share your complaints here rather than do anything really effective, and continue to vote for the folks doing this to you, you are actually part of the problem and not the solution.

      • The Social Security Act ties the annual cost-of-living adjustment (COLA) to the increase in the Consumer Price Index as determined by the Department of Labor’s Bureau of Labor Statistics. For more information about COLA, visit http://www.socialsecurity.gov/cola. Thanks!

    • That’s a serious problem. As soon as the economy starts to improve, everyone want’s a larger piece of the pie. There is still a matter of a $20 trillion dollar deficit.

  4. MONTHS AGO I was notified that new Medicaid ID cards – not showing complete Social Security number – were being sent out. WHEN is this going to be implemented for me???

  5. So for 2000 do we get an increase in our social security or not I know a lot of times we do not really get it because Medicare will go up so it kind of balance is out but it’s been many years is a halfway decent cost of living raise

  6. I wish I could establish my Social Security account. Instead of telling me I can’t do it online. Go to my local SS office? Sure, it is only 150 miles away. At age 84 I guess I could hitch hike.

    • Thank you, Robert! Your thoughts are important to us and we’re pleased when feedback is positive. We try hard to provide the best possible service to our customers and your satisfaction is our reward.

  7. This is fine for those who can access their account online, what about those of us who cannot do this. I have long ago lost my online information and because of identity theft that occurred thru the IRS neither myself or my spouse can access online at all. the solution is for us to go to McKeesport Office personally. Well McKeesport is not somewhere we want to go. Too much crime, only paid parking, waiting around for personel to even recognize the fact you are there is ridiculous. So because the government neglected to protect my and my spouses personal information we cannot access our accounts online.

    • We apologize for the inconveniences, Carol. If you are still having trouble creating or accessing your account, please call our dedicated “my Social Security Hotline”. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”. Also, please keep in mind that you can visit any Social Security office in your area for assistance with your Social Security benefits. Thanks!

    • How do you hold the government responsible for your identity having been stolen? YOU alone are responsible for your online security. The SSA website, as all the .gov websites are as secure as you can get. Few private citizens can say that, if any, in fact. Every bank account transaction you made, every purchase in every store, gas station, online, all your credit accounts and bills you pay online and automatic withdrawal payments and your router…those are only a few of the hundreds of ways your identity was stolen. Also Anthem Blue Cross/Blue Shield, Target, Facebook, and EQUIFAX the CREDIT BUREAU with the information of EVERY ADULT AMERICAN were all breached repeatedly among dozens of others. The odds of your identity theft problem being caused by any one or more of these are millions of times higher than the one chance in millions that it happened via any government entity.

  8. I encourage everyone who can sign up for My SSA online as it is a great convenience. I enjoy using this as it keeps me from having to visit the SSA office, and possibly a long wait. It allows me to view my account, and request and receive most documents and forms I may need. It also help me avoid long waits on the phone unless I actually have to call. There is also represenitives you can chat with to help answer your questions . I am very glad I signed on.

    • Thank you, Amelia! Your thoughts are important to us and we’re pleased when feedback is positive. We try hard to provide the best possible service to our customers and your satisfaction is our reward.

  9. About my oldest brother, Lonnie P Schumaker, Jr he use to get SSI, well, the reason I had heard is that SSA overpaid him of the amount of $6,000.00.

  10. I would like to know the amount of income that can be earned from working without penalty while collecting ss for 2019. For 2018 it is 17040 and I understand that limit goes up each year. Does anyone have that information?

  11. Sorry
    I am a US citizen with a foreign mailing address. I feel I have the most need for internet communication.
    Mail to me is always slow, I often receive requests for replies after the reply deadline has passed..
    In addition to slowness there is a problem with reliability. I do not feel able to estimate a failure rate but failures do occure regularly.
    Wrt security my experience with internet banking is essential to me. I have never experienced a problem. I have many years experienced with internet banking.
    The rule that I can only update my mailing address by mail or fone (expensive) makes no sense to me.
    I hope my comments will help.you.
    Regards
    Robert Thurston Monrad

    • We are sorry for the inconvenience, Robert. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. We recommend that individuals living outside the United States contact their nearest Federal Benefits Unit.

      Also, our Office of International Operations (OIO) home page provides more information to assist our customers living abroad. We hope this information helps!

  12. Please have someone call me. I tried to log onto my social security account and received message that said code # sent to me at #4105047440. My phone number is 817/999-2616.
    Next, I entered my ss# *** – ** – ***, and that brought up a claimant name: Kyle Andrew Bellows.
    By the way, I have not received an increase in annuity as others did last January. Is there a reason of which I should be informed?
    Thank you,
    Anna C. Taylor
    *** – ** – ***
    Ph #: 817/999-2616

    • Hi Anna: We certainly do apologize for the difficulties you are having with your personal my Social Security account. We have referred your case to our Systems Team.

      For assistance with your account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office.

      As for your inquiry regarding not receiving an increase in your benefit, it may be because of Medicare. For some beneficiaries, their Social Security increase may be partially or completely offset by increases in Medicare premiums. The Social Security Act contains a “hold harmless” provision that protects most beneficiaries. The amount of the benefit will stay the same even though the Medicare Part B premium increases.

  13. A cola increase just upsets me everytime it comes up. Congress is laughing at us because they have removed several things that would bring the cost of living index up to were it should be. They give it to us here and take it somewhere else like medicare or my food stamps all the while they are voting themselves outrages raises for them. It just really upsets me that they think they are smart and we are stupid. Thank you for letting me vent here. Randy

    • If you’re referring to the Cost-of-Living Adjustment (COLA) for 2019, we will know that information later this month, when the increase in the Consumer Price Index as determined by the Department of Labor’s Bureau of Labor Statistics is announced. As always, we will keep you informed. Thanks!

      • Accordingly to the Department of Labor statistic document they had emailed that in 2010 & 2011 they had informed me that gas prices had increased

  14. I think it is a waste of time and labor to send notices to eligible Recipients with out knowing the Percentage of the COLA.
    That’s the most important part of the COLA anyway.

  15. i read that cola, cost of living will be getting an increase by Jan 2019 is that true and how much of an increase we will be getting.

  16. Yo quiero saber si es verdad que el retiro va amentar . Cuando se va empezar este aumento y uano sera Yo resibo SSA $ 746dllars y $ 244 suplemento

  17. Overall, very interesting information at ones fingertips. I am a layman so most of it goes over my head. It’s still a great format for communications between us. I found out that the COLA increase is not calculated until December.
    Notices are then sent out with that information given on the SSA form. Best

  18. You send an email saying get your COLA info electronically, but then it seems the only way to get it is by signing in your SS account.

    Why can SS not just send an email to those who have signed up for such notices saying the COLA adjustment for this year will be x.xx%. Certainly that % is no national secret.

    • Hi there. Social Security and Supplemental Security Income (SSI) benefits for more than 67 million Americans will increase 2.8 percent in 2019.

      In December 2018, Social Security COLA notices will be available online and you will receive the notice in the mail telling you how much your benefit will be after the 2.8% increase.

      In the future you will be able to choose whether you receive your notice online instead of on paper.

  19. Please send all communication by USPS. I have no computer or printer. I tried using a tablet but account was locked out. Waited 2 days. Still locked out. Called. Wait time more than 1 1/2 hours. Person on phone no help at all.

  20. You all have made it impossible for me to use the website with constantly changing the password; every time I need to access a password I must close the browser and get the new password from my email. When I do that the password you sent no longer works and I am back at the starting gate. Leave it to the government…

  21. We are retired American citizens living in Thailand. Because we live in Thailand we are not allowed to create a mySocialSecurity account. We believe this is unfair and discriminatory, but who can we complain to? Only the agency doing the discriminating! How unAmerican this is.

  22. So how much of a increase will I get next year I get now$ 1139.00 to live on. Now I have all these Californians moving to AZ. buying up all the property and raising all the price for rent, what I use to pay for$400 a month has now doubled like we’re living in California, I don’t make that kind of money

  23. Greetings:

    I would like the electronic COLA notice for 2019. I am a property manager for a HUD subsidized property and would benefit from that notice as to how the COLA increase for 2019 will impact residents. I would like to be on the e-mail list without the “my Social Security.”

    • Hello Marilyn. You are correct! Social Security COLA notices will be available online to most beneficiaries in the Message Center of their my Social Security account in December 2018. Although you will still receive your COLA notice by mail this year, however, in the future you will be able to choose whether you receive your notice online instead of on paper.
      For more on Social Security Cost-of-Living adjustment for 2019, click HERE. Thanks!

  24. A friend will be receiving US social security in the UK. She is a US citizen. She was told that she will not get COLA while living abroad. Doesn’t sound correct. Can anyone verify this?

  25. If a person retires with an effective month of October, 2018 (first check in November), is that person subject to a prorated 2019 COLA? I know this applies to CSRS retirement benefits, but I cannot find any reference on the ssa website with respect to the ss COLA being prorated.

    • Hi James, thanks for using the blog to ask your question. All monthly Social Security and Supplemental Security Income (SSI) benefits for more than 67 million Americans will increase 2.8 percent in 2019.

      The 2.8 percent cost-of-living adjustment (COLA) will begin with benefits payable to more than 62 million Social Security beneficiaries in January 2019. Increased payments to more than 8 million SSI beneficiaries will begin on December 31, 2018. (Note: some people receive both Social Security and SSI benefits.)

      For more details, check out our Cost-of-Living Adjustment (COLA) Information web page.

  26. I have been locked out of my security account. Apparently either my user name or password is incorrect. They tell me to contact them. Cannot get through.

    • Hello Hannah. If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

    • Hello Dale. Beneficiaries will receive their COLA notices by mail later this year, during the month of December. Also, Social Security COLA notices will be available online to most beneficiaries in the Message Center of their my Social Security. Click here for more information. Thanks!

    • Hello Traci. We do not have access to personal information, therefore, we do not do direct messaging in this venue. For more details about the new COLA, visit http://www.ssa.gov/cola.
      Just a reminder – Please be cautious about posting personal information on social media and communicating personal information via email. Thanks!

  27. I am looking for a statement of how much I can earn each month while I am drawing SSD, I am 59 years old and working part time. But I need to know what my limit will be for 2019.

    • Hello Mary. A person may still be eligible for disability benefits under the Social Security Disability Insurance (SSDI) program if they work. However, their earnings cannot exceed a certain amount. This is called the Substantial Gainful Activity (SGA) limit. In 2018, the SGA limit is $1,180 per month (or $1,970 for blind applicants). In addition to the amount of money you make, Social Security may also look at the number of hours you’re able to work.
      Please visit our “Frequently Asked Questions” web page for more information. Thanks!

  28. It’s December and I just recieved a text message and do not reply email notice from www ssa stating there was a message from SSA. The message opened to the login page for mySocialSecurity.gov showing my old login info filled in. The text and email were not from http//www.ssa.gov
    Is SSA sending both text and emails again? I thought that messages from SSA was a suspended service. Have they started using the onlne message center again or still only using US postal service mail. ?

    • Please call our call our dedicated my Social Security-Hotline. To reach this hotline, call 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”. Thanks!

  29. I receive SS Disability. What is my cost of living in 2019? Also what is the maximum I can make per month in earnings for 2019

  30. Was able to view COLA Increase notice in the Message Center but after I moved it to a folder, I could no longer view it. Rather the PDF format seemed to load a blank page. Any suggestions?

    • Hi Julie, thank you for using our blog to ask your question. We are sorry to hear you are having issues with the pdf of “Your 2019 Social Security Cost of Living Increase” notice. If you continue to have difficulties, feel free to call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”.

  31. I have not received my form SSA-4926-SM (1-2019) . My husband received his 2 weeks ago and we live at the same address. Can you I am concerned it may have been lost in transit.Can you please send me my new benefits amount statement. Thank you.

    • Hello Kathie. Social Security COLA notices will be available online in December 2018,to most beneficiaries in the Message Center of their my Social Security. You will still receive your COLA notice by mail this year (during the month of December), but in the future you will be able to choose whether you receive your notice online instead of on paper. For more details about the new COLA, visit http://www.ssa.gov/cola.
      Also, remember that you can request a benefit verification letter online by using your personal my Social Security account.
      Thanks!

  32. My daughter received social security disability benefits but the notice she received from social security didn’t show that she was receiving a COLA this year. Why???

    • Hello Sandra. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide your daughter with an explanation.
      Your daughter can call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

    • Hello Josephine. Social Security COLA notices will be mailed to beneficiaries, throughout the month of December 2018.
      Also, during the month of December 2018, Social Security COLA notices will be available online to most beneficiaries in the Message Center of their my Social Security. This is a secure, convenient way to receive COLA notices online and save the message for later.
      For more details about the new COLA, visit http://www.ssa.gov/cola. Thanks!

  33. I have not rec’d my SSA benefit notification yet, but people I know have already rec’d theirs. It is now Dec. 13. Are they being sent in batches at different times? I have been concerned that I did not receive mine.

  34. I would like a copy of my cola benefit statement for 2019. not comfotable putting info online . Did not receive the statement in the mail lost or>>>> please help

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