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National Social Security Month Shines a Light on Our Online Services

April 5, 2018 • By

Reading Time: 2 Minutes

Last Updated: November 3, 2023

woman sitting by fireplace on her laptop In April, we celebrate National Social Security Month, and highlight our agency’s mission and purpose. We’re with you throughout life’s journey — from birth, to marriage, and into retirement — and we’re always searching for ways to give you easy and secure access to everything we offer.

We are constantly expanding our online services to give you freedom and control in how you wish to conduct business with us. Our online services help you plan for the future and keep you in control of your benefits. You can go online to:

  1. Find out if you qualify for benefits.
  2. Use our benefit planners to help you better understand your Social Security protection.
  3. Estimate your future retirement benefits to help you plan for your financial future.
  4. Retire online, or apply for Medicare quickly and easily.
  5. Open your personal my Social Security account. Your personal account is the most powerful tool to help you stay in control of your Social Security record. If you don’t receive benefits yet, you can:
    • Get your Social Security Statement to review your earnings, make sure they’re recorded correctly.
    • Get a benefit verification letter to prove you don’t receive Social Security benefits or that you applied but haven’t received an answer yet.
    • Request a replacement Social Security card if you meet certain requirements.
    • Check the status of your application or appeal a decision.

If you receive benefits, you can:

  1. Change your address and phone number.
  2. Get a benefit verification letter to prove you receive Social Security benefits, Supplemental Security Income (SSI), or Medicare.
  3. Start deposits or change your direct deposit information at any time.
  4. Get a replacement Medicare card.
  5. Get a replacement Benefit Statement (SSA-1099 or SSA-1042S) for tax purposes.

Do you own a business? You can also use our Business Services Online suite to report employee wages and verify names and Social Security numbers for W-2s.

Join us and celebrate National Social Security Month by seeing everything you can do online!

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Ray A.

    Why did SS cut my benefit check to only six hundred and change when I shoild be getting $902? This is very unfair to a senoir who had bypass surgery. I have put in a challene to that action, but so far, no response.

    Please advise.

    Ray A Hussa. Phone 208 765 6863

    • R.F.

      Hello Ray. Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to provide you with an explanation. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.

  2. Rebecca A.

    How much of my personal information is made public?
    I forgot password I used a couple of years ago how can I change my password?

    • R.F.

      Thank you for your questions, Rebecca. Social Security records are confidential and we do not disclose information, unless we have proper authorization or consent.
      If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office.

  3. Rebecca A.

    How much of my personal information is made public?

  4. Barbara I.

    How do I get money taken out of my account to pay for taxes.

  5. Wendy H.

    whats the point of having online access when there is no help recovering your account without a run around, if you cant drive/ dont have a legal vehicle to a local office then if you have a ride the local office always seems to be closed.. the “HELP DESK” would not help due to a pin protect still being on my account that was supposed to be lifted back in August 2017 but the issue was not handled.. now i can access my ssi information at all. I am so tired of continually getting a run around… I lost my husband in 2011 then a wreck in 2015 and dont have the memory i used to but..I got messed over on his widows benefits and now this going on. Folks ask my why I stay up set well for one I can barely survive let alone struggling to beg someone for a ride into the main office which is almost an hour away…How is any of this fair.

  6. Nancy L.

    We need to change our address with social security and medicare. How do I do this?????

  7. Elaine K.

    I fell and chipped a tooth and scratched my sun glass Can Medicare cover some?

  8. Mindy Z.

    How are SS benefits calculated? I know someone who took benefits at 62, was making 92,000, worked at a job(s) since 16 years old, and receives a benefit of 1500.00. Someone else I know took benefit at 62, making around 65,000 a year and is getting a 1900.00 benefit. Why is there a difference?

  9. Georgia M.

    I have gone on the website to get my statement. I’ve tried to create a new password 3 times and it won’t let me type it a second time to verify. Help!
    I have my user name and security questions and I get my security code texted.All of that works just fine. I just can’t create a new password.

    • R.F.

      Hello Georgia, if you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  10. Pam S.

    I have a friend who moved to California who is/was in his 90’s and I believe he died, I tried to google the date no record anywhere do you have records and is it open to the public?

    • R.F.

      Hello Pam, we used to offer a “letter forwarding service” to help you locate a missing person. Effective May 19, 2014, Social Security stopped providing this service.
      See our Frequently Asked Questions web page for more information. Thanks!

Comments are closed.