National Consumer Protection Week

man and woman sitting on couch looking at laptop Looking to protect yourself from fraud, identity theft, and scams? This week, March 4-10, is National Consumer Protection Week, when we join the Federal Trade Commission (FTC) to help consumers understand their rights and make well-informed decisions about money.

Have questions about how to protect your hard-earned money? You can join us today at 11:00 a.m. EST on Facebook for a special edition of Social Security Live, with Lisa Schifferle of the FTC. We’ll be discussing consumer protection tips, including how to protect yourself and your loved ones from scammers. Don’t miss this opportunity to hear from the experts how to protect what’s important to you!

You can visit the National Consumer Protection Week website here to read recent scam alerts and learn about a variety of topics, like privacy, identity, online security, and more.

Social Security has a robust cyber-security program to help us protect the information and resources entrusted to us. You can help secure your information by opening a personal my Social Security account. We’ll continue to do our part to protect what’s important to you and share information on how to protect yourself all year-round.

Don’t forget to RSVP to our special Facebook Live event today!


59 thoughts on “National Consumer Protection Week

  1. So when will the government stop using my social security number to be shared with the medical network and compromise my identity?

  2. This online stuff all looks fancy, but where is our consumer protection agency on the ground? Couldn’t find you when crooked banks stole my home, can’t find you now when my storage provider calls a 14 foot unit a 16 foot and charges 3 or 400 people in the complex the same way. There’s really nobody out there doing the job as far as we can tell.

    • Yep, SSA is really concerned about your storage locker. Post somewhere on a site that cares about your petty problems.


    • Why don’t you tell us why your SSI welfare payment stopped? Was it for a security reason? If not, why the beef on this site?

  4. I wrote a question regarding my social security on one of your website’s and entered my social security number to help you find my account and it ended up being published on your blog. I could not erase it.
    I do not how to erase it.

    • Why would you do such a thing? Never give out your SSN to anyone except an employer or someone who has a valid reason to have it. Never put it on a public site.

      • Can’t you read. It was a mistake. They put it in at the website request, as SSA does, to verify identity. Do you not have better things to do than peruse these comments with your own self righteousness? Get alife.

  5. I hope not to be a victim of identity theft and hope to maintain my resources and hope to move out of North Carolina

  6. NC has financial problems, Is not a enough that the money I’m receiving from the Government is being paid back into local economy in NC, They want more. NC know that I have a subsidy from the Government having low income , Not having any credit, Working for low paying jobs, I hope that the SSA will protect me having the option to move out of NC, To do better financially.

    • SS does not care where you live unless it is a barred country such as Iran or N Korea. Check with them if you plan on living in a hell hole.

  7. I am having a problem with Identity Theft from and OLD
    PHONE that was STOLEN by a person in a wheel chair!

  8. I told the person who stole it, I bought a NEW PHONE,
    and NEW PHONE NUMBER, and it is still costing me

  9. I don’t want Facebook leaving notifications in my email or When I am playing a game or when I am on the phone. I think is very controlling, rude, invasive, forceful and they like Russia invading our country and changing the outcome of the presidential elections.

  10. I have a problem with work don my home not done as said and now the Insurance co. is saying nothing more they will do as done all they could, (not) I need help and do not know to start. as my home had been rat infested and never starlized on removed all the stains, on floors, and walls and it stinks very bad in here. Inspector said need walls removed not done. Please help me as you can. I am 83 yrs. old and not sure what to do as Insurance owes me completion of policy. Thank you Naomi C Smuzeski in Ocala, FL. (352) 509 2380. I need to live here but scared of getting sick as Iam a widow

  11. You can join us today at 11:00 a.m. EST on Facebook for a special edition of Social Security Live, with Lisa Schifferle of the FTC.
    I don’t have a Facebook account as it is took risky/
    Please advise as to how I can see the special edition of Social Security.

  12. This is of great help for all of us to be aware of what is all about our Social Security and the right thing to do in case we are a victim of fraud.
    I just received a letter from IRS informing me that I am a victim of Employment Related Identity Theft Notice. I tried to contact the three Credit Bureaus but still not able to talk them coz they keep on telling me that there is a lot of callers ahead of me. I need your help to inform the Social Security office informing them that I am a victim of Identity theft.
    thank you so much for your help.
    Luvisminda Bradford

      • Kathy Ann Holt’s name I typed in. She’s my mother she stole all my awards and inheritance and survivor’s benefits and my grand parents death benefits my grandma is missing Virginia Denessen and Mark Lyle Dennison and she Bragg s about it to everyone she is bad and trying to kill me am homeless and scared in lomita CA Nicole Hunter former maiden name Holt-Flores-Hunter SSN ***-**-**** thank u her date of birth 09/09/1955

  13. your code system for my social security is very difficult
    to understand. i just received a code replete with zeros
    problem is i couldn’t distinguish between letters and.
    numbers or upper or lower case.

    • Hello Mary, if you encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  14. I have visited the office in Idaho Falls and also talked to them on the phone. My husband passed away on Dec 3 2017 and they assured me that they would take care of getting the SSA payment changed so that I would get my husbands amount. Is someone else getting my money or are they very slow?

    • We are very sorry to hear of your loss, Elaine. We apologize for the wait.
      We have referred your inquiry to our Operations staff for a follow up and to take corrective action as necessary. We appreciate your feedback, and thank you for bringing this to our attention.

    • Hi Tamika. Generally, reports and investigations of identity theft are handled by the Federal Trade Commission, you can find more information in their website: or by calling 1-877-IDTHEFT (1-877-438-4338).

  15. Can someone, please tell me why does Social Security Administration are putting “minors” social security number on the pages when sending out mail? My child is 3 years old and every piece of mail I get from the SS office has his social on all the pages. That is how fraud is committed.

    I can see putting his last four digits on the paper work but I really feel that something needs to be done. This is how senior citizens information is getting stolen also.

    Someone needs to come up with a different way to identify people.

  16. I have been applying for SSI for my 3 year old child who was born with a Congential heart defect and has Down syndrome. Yet, we keep getting denied SSI benefits for him. When he did get it, he only got $61.00 a month for a year and now SSI just informed me that I have to pay it back and not giving me a reason why

    • Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time.
      Keep in mind that when a child is under age 18, not married, and lives at home with his or her parent(s), we may consider a portion of the parents’ income and resources as if they were available to the child. We call this process “deeming.” We make deductions from deemed income for parents and for other children living in the home. After we subtract these deductions, we use the remaining amount to decide if the child meets the SSI income and resource requirements for a monthly benefit.
      See “Understanding Supplemental Security Income SSI for Children” for more information.
      Please call our toll free number at 1-800-772-1213 for assistance. One of our agents should be able to provide you with an explanation. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.

    • Hello David, Ms. Nancy Berryhill will continue to lead the agency from her position of record, Deputy Commissioner of Operations, to ensure that agency operations continue uninterrupted and that there is no impact in our service to the American public. Thanks!

  17. I have a question actually. I am getting a lot of text messages that are wanting to give me a loan anywhere from just a few hundred dollars to many thousands of dollars, I was wondering if they are scams and they are just trying to get all my information like ss number license number and bank account numbers. If you could let me know something about it, I would be greatful

  18. Hello I am in such a deep identity fraud and theft situation and I can stop it. I’m on disability and it has been a fight for so long I give up and then after 20 yrs of fighting the credit bureaus and my social and person info used for acct I don’t have and I’m on psych disability for life. Making nothing I need help. But I can afford lawyers and I can’t find anyone. My name is changed addresses etc. I need someone to help. In tired of trying to get my reports and they all won’t let me because I can’t prove who I am. That’s how bad it is. I don’t have a computer and I need a lawyer to work it cause I can’t anymore. I

    • Hi Mary. Generally, reports and investigations of identity theft are handled by the Federal Trade Commission. You can find more information from their website: Or you may call them at 1-877-IDTHEFT (1-877-438-4338).

  19. i have filed a fraud case on my account but its been a year and nothing has been done, i have been to my local SS office 2 times, i was told that the money was mine and i should go get it, i was even given the account # of Blue Dot Bank where they sent 2 payments. but no one will clear my record. I am 66 in july and even though i won’t retire until 70 I WANT THIS CLEARED UP.

  20. CRAIG WYNNE on April 2, 2018 at 7:19 pm said:
    i have filed a fraud case on my account but its been a year and nothing has been done, i have been to my local SS office 2 times, i was told that the money was mine and i should go get it, i was even given the account # of Blue Dot Bank where they sent 2 payments. but no one will clear my record. I am 66 in july and even though i won’t retire until 70 I WANT THIS CLEARED UP.

  21. my SS online account was taken over by a person who stole all my info, she actually became me! I was denied to login to my own account, made herself my care surrogate…she did this on everything I have….I am well aware of this as is Microsoft and a special co. that deals with these crimes, she quickly changed it all back, but too late, charges being investigated.


    I am gettings 20 calls a day from people who say they are from Social Security and that my Social Security number is being cancelled. I’m sick and tired of them threatening me. Is there something I can do about his.

  23. I am being threatened daily from calls from social security people saying they are cancelling my #. I’m sick to death of this. I block their calls but they call back again and again.

  24. July 31,2019
    scam phone call stating they where SSI but I knew so I did not answer aproximately 9;:00 AM so far this year I have recieved too many this cyber technology is getting worse by the day the elderly do not deserve this abusive calls

  25. received two phone calls 10/18/19 and 11/7/19 both asking to call back with the last four digits of my s.s.# because I was under investigation by social security department and my check was going to be suspended if I didn’t call before the end of the month ???? the numbers were 772- 303-2751 and 321-529-1770 did not answer any of those calls, but I’m concerned how they know details about me I don’t any use social media and I’m very careful with personal and banking info we have to be on the look out that’s a shame!!!! thank you for all good informative articles.

    • Hi Beatrice. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.
      If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.

Leave a Reply - (comment policy)

Your email address will not be published. Required fields are marked *