Scammers fake Social Security email

warning.scam.alertThe subject line says “Get Protected,” and the email talks about new features from the Social Security Administration (SSA) that can help taxpayers monitor their credit reports, and know about unauthorized use of their Social Security number. It even cites the IRS and the official-sounding “S.A.F.E Act 2015.” It sounds real, but it’s all made up.

It’s a phishing email to get you to click on a scammer’s link. If you do, a scammer can install malware — like viruses and spyware — on your computer. Or, the link might send you to a spoof site — a lookalike website set up by a scammer to trick you into entering your personal information.


Not sure if an email is really from the government? Here are a couple of clues. Did the email end up in your junk folder? Email providers use filters to help catch phishing scams and prevent spam from getting into your inbox. And when you hover your cursor over the link, is the web address really a trusted website? In this fake SSA email, when you hover over the URL you’re invited to click on, you see the link goes to an unrelated “.com” — instead of the Social Security Administration’s or another “.gov” site.

If you get a questionable email, don’t click on any links, or open any attachments. Report it to the FTC by forwarding the email to — and to the real organization impersonated in the email. You also can report it to your email provider. Some email providers let you mark messages as phishing scams. Your report is most effective when you include the full email header, although most email programs hide this information. To find out the full header, type the name of your email service with “full email header” into your favorite search engine, and include this information in your report. When you’re done, delete the email.

If you’re unsure about an email that looks like it’s from the government, contact the agency directly. But find the contact info yourself.


107 thoughts on “Scammers fake Social Security email

    • Thanks for your comment, Paul. We appreciate your thoughts. We are committed to providing the public with the best service possible.

  1. Thank you for the heads up… I got one of these emails, however, did not bite! I already have the MalWare-Anti-MalWare app on my computer and had no need for another especially a SCAM one! Thanks for the info….Ron

  2. Thanks for “Integrity and Diligence “for keeping our BabyBoomers,Millenials and now the Millions Safe that’s what keeps our Country a better place, cause as we all Know this 21st Century is making History and yes I’m truly Happy for Knowledge!!!!

  3. Thank you very much Social Security Adminsitration IT Security for updating us about SCAMS to lure us senior citizens. Keep up the good work. It is nice that there is a IT group looking for our safety … 👍

    • Thanks for your feedback! We value your opinion of us and look forward to many more years of serving you in the future.

  4. Any way we can get the address they are attempting to get you to access? It would be nice to block that address in our outbound firewall rules.

  5. I certainly appreciate SSA letting me know about this as it is very helpful. But I’m somewhat confused why you give me the FTC’s email address to forward the bad email to but you don’t provide me an SSA email address to forward the bad email to? I say this because your article says that I should forward the bad email to both the FTC and “to the real organization impersonated in the email”, which is the SSA.

  6. Thank you so much.
    I did receive this scam email however, I did not open it. I did see that it was a .com and not .org so I deleted it immediately.
    I never thought about forwarding it or reporting it, sorry.
    I will however do that in the future(if I recieve more).
    Thank you again!
    Have a wonderful day.😊

  7. I appreciate the updated information. I also think advanced technology, higher standad, operating systems, such as Apple and Microsoft, help to keep the online and offline identities, mainstream, public and private information safe.

    Thank you.

  8. Thank you, for this important information.. God, bless you for looking after all of us who received it ..still there will be some who still will not believe what they have just been told about these scammers…My God protect them..

  9. I just got the email about(Scammers Fake Social Security Email). I read it and was closing the email, Then I looked at my address box and it said(TOYWIZ.COM). But I closed the Address box at the same time. PLEASE LET ME KNOW IF THIS WAS A FAKE EMAIL! I didn’t see any thing asking for my information. But please inform me if there are any changes it my account.

  10. Thank you so very much for this information. I have
    printed it out and its hanging on the wall near my
    computer/ least I forget as my memory is not what it
    used to be.

  11. When this blog first started, gmail always sent your real emails to spam! I had to override the default settings, and so don’t know if this is still occurring.


    • Thank you for your comment. It is safe to use our “.gov site”. We take protecting the public’s personal information very seriously. All of our online applications use an identity verification process to protect the privacy of your identity and your Social Security information. Using our online services at to file for benefits is safe and secure. In addition, our goal is to provide helpful information to as many people as possible.

  13. Anyone receive a letter from US Office of Personnel Management regarding cyber security? A former employer sent me the letter – it was mailed to the business and not to my home address. Wondering if legit. Something about my information may have been compromised in a “malicious cyber intrusion.” Offering protection through ID Experts, a “sub contractor” for OPM…

  14. My husband passed away on 4/11/14.. I reported it to SS because he was drawing a SS check which they had to stop.. Today, 1/25/16, I get a letter in the mail, in MY HUSBANDS NAME, where someone got turned down for an account card to Victoria Secret because they were using MY HUSBANDS’ info and did not get the card because it said MY HUSBAND WAS DECEASED.. Thanks to SS turning my husbands death into the Credit BUREAU this person did not get to use his information…..It is a dying shame when someone tries to use a dead persons identity..It hurt me very much because I have had a hard time missing my husband since his death…

  15. Thanks for sharing..I’ve posted this on my FB page and notified folks by email to share. Really appreciate the heads up…

  16. Thanks for the heads-up. Ever think of using the “secure messaging” system used by the DVA to send official notices? Then we wouldn’t have to wonder if messages are really from SSA and not a fishing expedition.

  17. Thank you so much for the information. Alerting us about scammers fake Social Security emails. It’s not right for people mess up people’s computers or hack in to fine out stuff they are not suppose to have. I sent this email on to a few of my friends as well. Let my friends know there are a lot of people who can hurt you in many ways.

  18. My father taught me, SSA would never call or send you emails. A postage paid stamped envelope, would be the only way the government would contact me. I
    believed him. Never had any hoaxes bother

  19. This is very good information and thank you for doing a wonderful job on informing the public about this. Aside from my job as an aging and disability resource specialist, I also host a one hour once a week educational and news session on one of the NON-ENGLISH SPEAKING phone conference. I would like to summary this article to the listeners during my session this week if permission allowed. Thank you.

  20. This response email may be coming in late. But I wish to acknowledge receipt of it, and say thank you. I personally appreciate all the information, updates and whatever useful to us SSA members. Thank you ever for getting us in the know and in the loop. God bless all of you.

  21. Thank you,for this basic information.God, support you for dealing with each one of us who got it.still there will be some who still won’t acknowledge what they have as of late been told about these swindlers.My God guarantees them.
    Thaks again

  22. I got this email 1 week after applying for SS benefits on line.
    “Dear *****************
    Please call our office before Saturday, July 09, 2016 and ask for Any Representative. The telephone number is 866-964-7317. We need to talk to you about:
    Your Medicare entitlement.
    When you call our office, please have this letter with you. It will help us to serve you more quickly.
    Social Security Administration”

    It had the proper as the sender, but I know that can be faked.

    Even though there is no link or web address, I think it is bogus and if I call the number, someone would try to get info from me. I do not want to give them my caller ID phone # to go with my email address.
    I looked up the SSA phone #, was on hold for an hour and the rep could not confirm if it was legitimate or not, but said I would get a letter if they needed to contact me.
    I guess this is a new phishing attempt.

  23. I been forwarding all my scam emails to spam address but I have not any response I been getting more and more everyday demanding money n threatening Tex n phone call

  24. I received an e-mail to call this number with extension 4015254 telling me they needed to review my earnings record, the month I can begin receiving benefits and my retirement claim. This didn’t sound right as they have all the information needed. After looking the number up most commenters said the number came from the Salinas, CA Social Security Office. I called the Salinas, CA branch even though I live in Idaho. When I tried to put the extension in the message said that the extension was invalid as there are only 5 numbers for their extensions. The email came from, which looks legitimate. It is not. Social Security Administration will not ask you questions by email or over the phone.
    Found this website explaining the scan after I posted as Soon to be retired in Idaho. Very good information about the scam. Under no circumstances call the number or respond to any e-mail.…ascams.htm

    2:02 AM (10 hours ago)

    to me
    Dear Anthony:

    We’d like to remind you to review your Social Security Statement online. The Statement has important Social Security information and, if applicable, estimates of your future benefits.

    If you are working, we encourage you to check your Statement yearly to make sure your earnings record is correct. The Statement also will help in planning your financial future.

    To view your most recent Statement, please visit and sign into your account.

    With instant access to your Social Security Statement at any time, you will no longer receive one periodically in the mail, saving money and the environment. Thank you for Going Green!

    Please do not reply to this E-mail, as we are unable to respond to messages sent to this address.,,iIS THIS REAL>>???WAS NOT IN MY SPAM..

  26. It seems that I have been hearing for several years that we should not carry our SS numbers with us. As I was approaching medicare age, I was hearing the new medicare cards were being issued with numbers not related to the social security numbers Then I received my medicare card and there is was printed on the card with instructions to carry it with me. I contacted medicare and asked why the SSA tells me not to carry my number and Medicare tells me to carry my number. I was told there would be new numbers issued in 2018. This didn’t explain why this has gone on for so long. I explained that I had photocopied my card, taken a sharpie and marked out the number on the photocopy, and then photocopied the photocopy before it was finally impossible to read the number though the markings. This is the card I will carry. I was told that I should carry the one with the numbers but only when I am going to the doctor. I explained that retired people tend to want to travel and might need medical assistance while away from home, so the suggestion was less than intelligent. Then I got my first medicare notice telling me my next medicare payment would be automatically deducted from my banking account and again my SSN was printed on the form. Even my employer stopped including my SSN on my paychecks years ago. We have had several mailboxes broken into recently in my neighborhood and my government seems intent on endangering my ID. I will be placing a freeze on my credit until some small evidence of wisdom begins to show

  27. There was no 2-factor authentication when logging onto my social security. What is happening?

    Also, I usually get prompted to change my password after 6 months. Not this time. What is happening.

    Was at official site.

  28. Beware of Philippe Ballesio, a French swindler who takes advantage of retired people to cheat them by offering fraudulent financial products.

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  30. how can i make an appointment at my local office to discuss possible early retirement?
    my local office is in kissimmee, fla.

    • Hello Jeff. We currently do not have an online appointment scheduler. However you do not need an appointment to get the information you need to file for benefits. You can file for your Retirement Benefits online.
      To help you plan, you can estimate the amount of your own benefit using our online calculators.
      Some of our local offices do offer walk-in appointments; however, these appointments are on a first come, first serve basis, you can schedule an appointment by calling us at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. to 7 p.m., Monday through Friday.
      Generally, you will experience a shorter wait time when you call later during the day or later in the week. Thanks!

  31. Hello, I keep getting phone calls from people saying they are s/s and they are going to have the cops come to get me.This is the number they called from today. 2092993211

    • Hi Brenda, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.

      If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via

  32. I am very happy that I have a chance to read such an informative post of Scammers fake Social Security email. Hopefully, I’ll get better informative posts from you in the future. Thank you for this.

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  33. I received a voice mail from a probable scammer which said to call 916-598-8623. I did not call back. Is there an e-mail address that I can send this voice mail to for your further investigation.

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  36. I was just called on my landline from 610-465-7398. The recorded message said that they were the SSA and I was about to lose all SS benefits and all assets if I did not call them back right away. Of course I did not call them. It is unnerving though!

  37. Even after 33 minutes on the phone with on of your Reps we have not been able to set up an account in my name.
    You never sent an account activation code during the process so the account opening could not be completed.
    Your rep said it might take a while but it has never come.
    I don’t think I should have to wait another hour and a half to get a rep. Please have one call. 910-673-1293
    George Ellis

    • Hello Ann. We currently do not have an online appointment scheduler. However you do not need an appointment to file for benefits or appeal a disability decision. You can file for the following benefits online:
      Medicare; and

      If you do not want to apply for benefits online, or you need to speak to us for any other reason, you can schedule, reschedule or cancel an appointment by:
      •Calling us at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. to 7 p.m., Monday through Friday; or
      •Contacting your local Social Security office. Thanks!

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  39. My cell phone showed a voicemail from 508-815-4042. The male voice said: “We are suspending your Social Security number due to suspicious activity. Press 1 to continue.” At that point I hung up, went online to reverse phone lookup at Several others had this same call. Some were asked for bank account or social security number. I’ve had several mysterious calls lately and screen them.

  40. all worked via phone in combination with computer…
    represented as
    said they were straightening out mis-reps using social security number..will send me a new ss card friday…
    after being trounced by some one representing themselves as apple on the 18th and 19th…i think i’m in a knot…please advise…jefflondon

    • Hi, Jeff. For your security, we do not have access to private information in this venue. We ask that members in our Blog community to work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  41. my name is Edgar Gallego ,my social security is *** – ** – *** ,mi date of birth day is March 18 .1952 ,I live in Cali,Valle Colombia about 2 years ,I have
    An postal address registered in USA 6891 Liberty street Hollywood Florida 33024-3928,At Colombia I live at Carrera 79 # 13 B 110 Apto 204 B
    Torres de Santorino
    Cali,Valle ,Colombia 760032 the Embassy code is 757.
    my email address is For several times I tried to open an account with the social security ,but after I fill the form with information verification ,appear that that information don’t match

  42. I received a text as though it was from my verizon billing, and it prompted me to add info to stop payment. The phone number is 443 382 8053

    • Hi, Diane. Thanks for letting us know. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can also report these scams to the Federal Trade Commission through a new site specific to Social Security scams, here. We hope this helps.

  43. now I am getting calls that have an option of press 1 to connect to an agent/representative from SSA so I don’t lose my social security or have my number deleted.
    You have to do more to warn people… they can easily fall for this type of scam since now they sound more real if you press 1.
    TN ank you.

  44. Hello,
    I received the email below and was wondering if it is legitimate. I have forgotten my User ID and Password and I am hesitant to provide the information to retrieve it. Please let me know a secure way to get this information. Thank you.

    Dear Jason:

    We’d like to remind you to review your Social Security Statement online. The Statement has important Social Security information and, if applicable, estimates of your future benefits.

    If you are working, we encourage you to check your Statement yearly to make sure your earnings record is correct. The Statement also will help in planning your financial future.

    To view your most recent Statement, please visit and sign in to your account.

    On June 10, 2017, we added a second method to verify your identity each time you sign in to your account. This is in addition to your username and password. Using two ways to identify you when you log on will help better protect your account from unauthorized use and fraud. Now, when you sign in to your account you will complete two steps:

  45. SSA FRAUD ATTEMPT: Just received a call from 800-552-9482 only to hear a robotic voice accuse me of social security fraud and then threaten me with legal action and then command that I press 1 for details.

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