Frauds & Scams

National Consumer Protection Week

March 8, 2018 • By

Reading Time: 1 Minute

Last Updated: August 19, 2021

man and woman sitting on couch looking at laptop Looking to protect yourself from fraud, identity theft, and scams? This week, March 4-10, is National Consumer Protection Week, when we join the Federal Trade Commission (FTC) to help consumers understand their rights and make well-informed decisions about money.

Have questions about how to protect your hard-earned money? You can join us today at 11:00 a.m. EST on Facebook for a special edition of Social Security Live, with Lisa Schifferle of the FTC. We’ll be discussing consumer protection tips, including how to protect yourself and your loved ones from scammers. Don’t miss this opportunity to hear from the experts how to protect what’s important to you!

You can visit the National Consumer Protection Week website here to read recent scam alerts and learn about a variety of topics, like privacy, identity, online security, and more.

Social Security has a robust cyber-security program to help us protect the information and resources entrusted to us. You can help secure your information by opening a personal my Social Security account. We’ll continue to do our part to protect what’s important to you and share information on how to protect yourself all year-round.

Don’t forget to RSVP to our special Facebook Live event today!

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications


  1. William D.


  2. Tamika B.

    I think a immigrant stole my identity tamika t. Bunion Milledge

    • Ray F.

      Hi Tamika. Generally, reports and investigations of identity theft are handled by the Federal Trade Commission, you can find more information in their website: or by calling 1-877-IDTHEFT (1-877-438-4338).

  3. Elaine J.

    I have visited the office in Idaho Falls and also talked to them on the phone. My husband passed away on Dec 3 2017 and they assured me that they would take care of getting the SSA payment changed so that I would get my husbands amount. Is someone else getting my money or are they very slow?

    • Ray F.

      We are very sorry to hear of your loss, Elaine. We apologize for the wait.
      We have referred your inquiry to our Operations staff for a follow up and to take corrective action as necessary. We appreciate your feedback, and thank you for bringing this to our attention.

  4. SUMI

    Thanks Donna. You get #897 next week.

  5. mary m.

    your code system for my social security is very difficult
    to understand. i just received a code replete with zeros
    problem is i couldn’t distinguish between letters and.
    numbers or upper or lower case.

    • Ray F.

      Hello Mary, if you encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

  6. Luvisminda B.

    This is of great help for all of us to be aware of what is all about our Social Security and the right thing to do in case we are a victim of fraud.
    I just received a letter from IRS informing me that I am a victim of Employment Related Identity Theft Notice. I tried to contact the three Credit Bureaus but still not able to talk them coz they keep on telling me that there is a lot of callers ahead of me. I need your help to inform the Social Security office informing them that I am a victim of Identity theft.
    thank you so much for your help.
    Luvisminda Bradford

    • Ray F.

      Generally, reports and investigations of identity theft are handled by the Federal Trade Commission. You can find more information from their website: Or you may call them at 1-877-IDTHEFT (1-877-438-4338).

      • Nicole k.

        Kathy Ann Holt’s name I typed in. She’s my mother she stole all my awards and inheritance and survivor’s benefits and my grand parents death benefits my grandma is missing Virginia Denessen and Mark Lyle Dennison and she Bragg s about it to everyone she is bad and trying to kill me am homeless and scared in lomita CA Nicole Hunter former maiden name Holt-Flores-Hunter SSN ***-**-**** thank u her date of birth 09/09/1955

        • Nicole k.


    • Mona H.

      how can I check my deceased Father & Husbands SS#s to be sure no one is using them ?

  7. Robert P.

    You can join us today at 11:00 a.m. EST on Facebook for a special edition of Social Security Live, with Lisa Schifferle of the FTC.
    I don’t have a Facebook account as it is took risky/
    Please advise as to how I can see the special edition of Social Security.

  8. Naomi C.

    I have a problem with work don my home not done as said and now the Insurance co. is saying nothing more they will do as done all they could, (not) I need help and do not know to start. as my home had been rat infested and never starlized on removed all the stains, on floors, and walls and it stinks very bad in here. Inspector said need walls removed not done. Please help me as you can. I am 83 yrs. old and not sure what to do as Insurance owes me completion of policy. Thank you Naomi C Smuzeski in Ocala, FL. (352) 509 2380. I need to live here but scared of getting sick as Iam a widow

  9. Franco

    Why Face Book/ A lot of old people don’t have it. It’s mostly for kids

  10. Natalia T.

    I don’t want Facebook leaving notifications in my email or When I am playing a game or when I am on the phone. I think is very controlling, rude, invasive, forceful and they like Russia invading our country and changing the outcome of the presidential elections.

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