Inspector General Updates Public About OIG Impersonation Scheme

elderly woman on cell phoneGale Stallworth Stone, the Acting Inspector General of Social Security, is urging citizens to remain vigilant of a nationwide telephone impersonation scheme.  Since alerting the public in early March about suspicious calls from people posing as Office of the Inspector General (OIG) investigators, the Social Security Administration (SSA) and the OIG have received additional reports and information about the phone scheme from citizens across the country.

According to reports, the calls include a recorded message from an “officer with the Inspector General of Social Security.”  The recording states the person’s Social Security account, Social Security number (SSN), and/or benefits are suspended, and the person should call a non-SSA number to resolve the issue.  For instance, a common recording from “Nancy Jones” requests citizens call 806-680-2373.  Upon calling the number, an unknown person alerts unsuspecting citizens about a warrant for their arrest.  The unknown person urges citizens to purchase iTunes cards, other gift cards, or prepaid banking cards, for hundreds of dollars, and to provide the card information to the unknown person, to resolve the warrant.

Acting Inspector General Stone advises that citizens:

  • Avoid calling any number provided by a suspicious source, as the unknown source might pressure you to provide your personal information, or to make a payment or purchase for fictitious reasons.
  • Avoid making payments over the phone or purchasing gift cards or banking cards to resolve government or business matters.

“This scheme targets unsuspecting persons and uses scare tactics to defraud them of their resources,” Acting Inspector General Stone said.  “Citizens should be very careful and avoid responding to suspicious calls.  If an unknown person pressures you on the phone into providing payments or making purchases for odd reasons, don’t think twice about hanging up.”

If a person receives a similar suspicious call from someone alleging to be from the OIG, citizens may report that information to the OIG at 1-800-269-0271 or online via

If a person has questions about any communication—phone call, email, letter, or text—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy.  (Those who are deaf or hard-of-hearing can call Social Security’s TTY number at 1-800-325-0778.)


33 thoughts on “Inspector General Updates Public About OIG Impersonation Scheme

  1. I recently received a call from a person telling me that I had won the Publishers Clearing House amount of two and a half million dollars after doing some research as I suspected this to be a scam I was correct and it was reported to Publishers Clearing House

  2. The Congress of the United States of America is trying to fraudulently steal your Social Security money by redirecting it through privatization into the pockets of their fellow conspirators. Same thing with Medicare. You should be aware of this fraud and call your Congressman and Senator and let them know that you don’t want them to carry out this fraudulent attack on your social Security and Medicare.


        Not only will you not get back you’re money, but these people will sell your phone number and contact information to other thieves who will help drain your bank accounts of all the money you have. Don’t be so gullible ! Call the police, and it all stops!

  3. Can someone help us pay re taxes on our home. We have a reverse mortgage and are under obligations to pay 5 grand in real estate taxes. We are seniors without resources to pay the. Taxes for 2017. Can ss income pay and take back from future income.

  4. I have a comment. All these audits that gets done. They all seem to be the same issues. They do audits, SSA answers and then we are done till next year. this is a game and we are paying the price

  5. I need help I have been dealing with an issue for months I signed up for a direct deposit ever since there saying I been payed double when that’s not the case I live month to month I have been on the phone 35 times thinking I have this solved I received 43 dollars this month? ? What is the deal ? I’ have several health problems among ptsd I signed up thinking this would be more convenient and for 5 months it’s a endless hell social security security payment department please call me my name is Billy Rose phone is 903 556 1966 my email is ahr82672@Gmail.Com can you please help me fix this issue? ?

    • Hello Billy. Unfortunately, your question is a bit more complex and not what we can handle in this forum. For your security, we do not have access to information about your account. Please continue working with your local Social Security office or call our toll free number at 1-800-772-1213 (TTY 1-800-325-0778) and speak to one of our representatives. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you’ll have a shorter wait time if you call later in the week. Thanks.

  6. I received a call from Inspector general office at 1:11PM today the caller ID # was 866-723-2349 no name listed.. He gave me my date of birth and my social security number. Said I must follow his instructions as my social security has been suspended. If I want it back ,he repeated I must follow his instrustions. I told him I don’t believe him and said he was the stuff that comes from the back end of a cow. I hung up. I called 1-800-269-0271. Left a call back message. I’m not sure when I will get the call back. What all do I need to do?

    • Hi, Carolyn. The number you provided (1-800-269-0271) is the correct telephone number for the Office of Inspector General (OIG). The hours of operation are: Monday thru Friday 10:00 a.m. to 4:00 p.m. Eastern Standard Time (EST). We always recommend to avoid providing personal information unless you are certain of a person’s authority to have the information. SSA employees occasionally contact citizens by telephone for customer-service purposes. An SSA employees may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone. If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call our toll-free number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Thanks.

  7. hahahah OSG! hahaha they dont work. they just get laid tax dollars to lie. i have asked them for help to correcr governennt corruption they ALWAYS answer not their job. thats because they are behind the corruorion.

    There are twelve million, TWELVE MILLION “illegal imigrants” who have invaded and occupy America with Government approval . what is a nunber of invading forces before its called an invasion? and what is it that terrorists do? challange prevailing laws to convert others to their beliefs.


    • Hello Tony! Unfortunately, but for security reasons, we do not have access to personal records in this blog. Please continue working with your local Social Security office. If you are unable to visit the local office, you can call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day, thanks.

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