How You Can Help Social Security Protect Your Information
Reading Time: 1 MinuteLast Updated: March 21, 2019
Protecting your information is an important part of Social Security’s mission. You work hard and make a conscious effort to save and plan for retirement. Unfortunately, fraud and scams are a part of our current reality. Scammers try to stay a step ahead of us, but our cyber-security programs help us protect the information entrusted to us. Despite the techniques we use to thwart scams, we can’t do it alone. You can read Social Security’s joint press release with the Office of Inspector General about our new nationwide Public Service Announcement (PSA) campaign. This new PSA campaign addresses these telephone impersonation schemes in a series of video and audio ads. Watch the video above and learn how you can help us protect your information.
Also, earlier this month, we teamed up with the Federal Trade Commission for a Facebook Live event to discuss more consumer protection tips. If you missed this very important session, you can find it on our Facebook page.
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About the Author
Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Thomas
Hi today i recived a call on my cell phone at 11:05 am from 1-202-821-4749 claiming my social security number was suspended due to fraudulent activity in texas. The message stated to call them back to resolve the issue. I belive this was a scam number.
Ann C.
Hi, Thomas. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.
Karen H.
I just received a call that my Social Security account will be suspended due to “suspicious activity”. I was told to call 510-842-0107.
Ann C.
Hi, Karen. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.
bob
I received an automated call from supposedly Social Security on my cell phone. Said there was suspicious activity on my SSN and need to contact them so they won’t prosecute. I know this is a fake call. The number to contact them is 740-900-0112. It was the same number as on the caller id. Just letting you know.
Ann C.
Thanks for letting us know, Bob. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. Thanks, again.
scott
I received a call on my cell 3/25/2019 2:06 PM (I did not answer) & it was one of these fraudulent calls. Stated my social security number had been suspended and to press a # to hear information. The number that showed up on my caller I.D. was (332) 877-5381 NewYork, NY.
Vonda V.
Hi Scott: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.
If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.
Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.
gabriela
I received a call from 877-852-3318 this morning, the caller said my SSN has been used in fraudulent activity, they asked to confirm my name and then asked for my SSN, I paused for a moment and almost gave her my SSN, but then I said to her “why do you need it, you called me and you should have that info”, she then said there are a lot of people with my name and she needs my SSN to make sure I’m the right one. I told her I wasn’t comfortable with giving her that info and I would go the nearest Social Security office to see what was going on. She hung up and when I tried to call the number back, it said the number was no longer in service. So glad I didn’t give her my SSN.
Vonda V.
Hi Gabriela: Thanks for checking in with us. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.
If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.
Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.
Karen M.
I received a call from a Houston Number: 281-975-3423 telling me that my Social Security had been cancelled and to press 1 to be transferred to a representative and when I did the call dropped. I googled the number but it was not associated with an SS office so it looks like a spoofing scam, but wanted to report it.
Vonda V.
Hi Karen: If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.
If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.
Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.
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patrick G.
pleas halp my life to be happy i am not well i need my money to gat madcen ok. i have to take my family thank you god bless you have a nies day
P. G.
I received a phone call saying “Your Social Security has been hacked and we need some information so we can go after who did this.” I told them that Social Security does not call members and this was a scam. They shouted NO, NO, NO don’t do that we have been asked to get this. I told them if this happened I would check with the local SSD locally!
Vonda V.
Hi P.G.: Thanks for checking in with us. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.
If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.
Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.