How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Donald L.
Trying to set up my new ID and I get my old sign in and password to go through, now SS can’t seem to get me a code back so I can hopefully further the process, why do you need to try to fix something that isn’t broken? and then not have all of your bases covered to finish the process?
Clint H.
Why do I need to have two phone numbers as verification? I only have one phone. Why can’t one form be an email address?
Ted
What is the point of this? Seems everyone is going around in circles because nothing works, except the current system of logins to the Government agencies which with people have accounts. Another “new idea” snafu?
Deborah A.
My middle name is Ann on my Social Security card. Your website will only allow the letter A to be inserted in the middle initial slot. Then I am told they do not match and my identity can not be established.
What kind of nonsense is this?
William T.
This website is useless. I can never log in. I have to get a new password everytime I try to log in. I have my password written down and no matter what I try it never gets accepted. Older people should not have to go through this BS. Whoever is in charge of this website should be replaced. Everyone that works at the SS administration should be fired.
Gary E.
Can’t create the account with the information provided.
Judy W.
I’ve tried numerous times to receive an authorization code, but nothing comes through. What am I to do?
Marianne W.
Create login.gov Program won’t take any password I invent even though it fits requirements. Can’t get past that screen. Help doesn’t fit this problem. Old system worked better.
Raymond O.
How do I notify social security about change in status from single to married?
S.D.
Hi, Raymond. Thanks for reading our blog and for your question. If you receive Supplemental Security Income (SSI), you must report your marriage by calling us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. For more information about why it’s important to report life changes to us, read our blog. For information about reporting changes if you receive Social Security benefits, read our more recent blog. We hope this helps.
Richard W.
I have done everything you have asked 4 times, This is a mess you have sent me security code 4 times to my existing account then you tell me my email is wrong. However you sent me the code 4 times to the email you sad was wrong. You hve told me the pasorkis wrong but hen I sign in the old way I get write in. I am done.