General, Online Services

How to Transition Your Social Security Account to Login.gov

July 30, 2024 • By

Reading Time: 3 Minutes

Last Updated: August 23, 2024

Social Security Administration LogoIf you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.

For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov. 

Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.

Who does this affect?

If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.

Is there a deadline? 

While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.

A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?

Why are you making this change?

This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.

What do I need to do?

To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.

Information about Login.gov and ID.me

Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.

ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.

For more information, visit our Create an Account page.

Please share this information with friends and family, clients and colleagues, and others who may need it.

 

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About the Author

Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications

Deputy Associate Commissioner, Office of Strategic and Digital Communications

Comments

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  1. Rebecca

    What is the difference between Login and IDme. Pros or cons?

    Reply
  2. Joani W.

    I seem to be going around in circles. I’ve gotten four codes for sign in, but yet I still can’t push through this transition.

    Reply
  3. Donna

    I have read about a hack that now has social security numbers. How do I protect myself?

    Reply
  4. Joanns O.

    I set up my account on August 2, 2024.
    Today, August 22, 2024, I wanted to see how it
    worked. It does NOT.
    I expected to see a ‘my account, after entering a correct passwork and a secure login code.
    The resulting page insists that I set up a new account. Is that correct ?

    Reply
  5. Harrison E.

    About to get really pissed, I’ve been using this since late 2021 and never had a problem…been having some banking issues and would like to change my direct deposit…but it won’t let me sign in…even created a new password and all it wants to ask is if I got any kind of verification code, not the security code I had just typed in but when I choose no(because I have not) it will only give me the option to create an account…then it tells me I already have one but won’t accept the same info I’ve been using my whole life and 3 years with y’all…geuss I’m screwed out of next months benefits..it was fun having power and food while it lasted

    Reply
  6. Barb

    Why do you feel the need to attach one login to all government agencies? So it will be easier for the hackers to get everything in one swoop? Do you think you are immune to hacking? List of agencies verified as hacked:
    Dept of Agriculture
    Dept of Commerce
    Dept of Defense
    Dept of Energy
    Dept of health and human svcs
    Dept of Homeland Security
    Dept of Justice
    Dept of State
    US Dept of Transportation
    Dept of the Treasury
    Admin office of US courts

    so you aren’t either.

    Reply
  7. Timothy E.

    i want to change my a address

    Reply
  8. Darlene H.

    I have tried for 5 days to get to my s.s, keeps sending code to my deceased two yrs. phone that is unactivated ???????

    Reply
  9. Linda L.

    I want to see the Status of my case

    Reply
  10. Leslie M.

    Like so many others, I have followed your instructions only to be told that you cannot verify my information. How then do I access my SSA account or even just transition to the new Login.Gov system? You need to provide information on what to do when your system does not work!!

    Reply

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