How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Pam
This has been a nightmare mainly because I have been helping my older relatives with their online accounts. They did not have their own e-mails so they used mine. Until now, everyone had their own user names and passwords but shared an e-mail which never presented a problem. My e-mail had been connected to my mother’s soc sec login acct and I can’t get it disconnected even after changing everything with the representative from Login.gov. Soc Sec is telling me I have to go to their office. This is most definitely not easier!
terisamurrell@yahoo.com
will not let me complete application after taking all my information
Aubrey D.
This process, typical of a corrupt government we are now in, does not let me process.
jasa p.
Harga arsitek rumah jogja , Harga arsitek rumah jogja.
Yogyakarta, dengan keindahan budaya dan arsitektur tradisionalnya, sering menjadi pilihan utama bagi mereka yang ingin membangun atau merenovasi rumah.
Bev B.
I have a SSA.gov account and my husband has the Login.gov account since I set it up for him in the last year or so. His needs no change but I can’t update mine since we use the same email address. Now what?
Cindy R.
My husband and I also use the same email account (which works fine for the old sign in) and one of the two phone calls it took to get MY new sign in the guy told me you simply have to have two email addresses. You will have to get yourself a gmail account or whatever one you choose. SO frustrating…… good luck
T.Y.
Hi, Bev. We encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov. We hope this information is helpful.
Darius S.
July 15th I requested to avail the updated login procedure.
July 31st I received the SSA letter with my one time activation code with an expiration date of September 13th
Today, August 5th I attempted setup my new login procedure and the system responded with informing me my activation code has expired. Should I laugh it off?
T.Y.
Hi, Darius. Thank you for reading our blog. For step-by-step instructions on how to make the transition, watch our 3-minute video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov. We hope this information is helpful.
David G.
The comments above induce dread. Please notify me when the system is functioning.
Patricia M.
Once you get your account set up, log out, then log back in. BUT, once you get re-logged back in you have no idea where to go from there to get to your SSA account. THIS is NOT user friendly!! Oh, by the way, go to “Connected Accounts” to bring up the link for your SSA account!
Deborah C.
I tried setting up a new log in. Gov! I dont understand why a verification code is being mailed when it could have essily been sent to my phone number to enter like the verification code to log into my SSA.gov account!
Hopefully i will get the letter with the PW and it will work!
T.Y.
Hi, Deborah. Thank you for reading our blog. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov. We hope this information is helpful.
Charlie
This is totally messed up! I am sitting in a room fully of people and was hoping to login so I can get to work. I followed directions and now have been locked out. This really sucks!