How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Jean P.
It doesn’t work ,I can’t get on this new site!!
Lisa
I am totally lost. Your error messages are confusing. I felt like I was going around in one loop after another.
Linda K.
Impossible to follow these instructions. Do not change the way I have been doing this for 20 years !
I am not able to do this
Joseph T.
I have a sign up meeting scheduled for tomorrow and I think they said I would receive a call to let me know what I need to bring
Carolyn
I already had an account and I’m trying to set up the Login.gov but all the requirements to resubmit photo id, tax forms, credit card numbers, etc for verification — did you lose my old account ????? I should not have to resubmit all my financial and personal information. It should be a seamless transition to new log on . Bring back the old “mysocialsecurity” account access.
SWAROOP M.
INSTRUCTIONS NOT CLEAR / NOT SURE IF MY APPLICATION WENT THRU TO THE OFFICE TO PROCESS . THERE IS SAVE AND EXIT
DOES NOT SAY APPLICATION SENT
DO I HAVE TO ALSO SEND A PAPER APPLICATION
U HAVE TO BE CLEAR / NOT SP VAGUE
CANNOT REACH THE OFFICE /
SWAROOP MITTA
Alexandra V.
Neither my husband nor I can even get into our old Soc Sec accounts. Apparently, we have both been suspended and/or locked out. I was supposed to receive a code in the mail but it’s
been quite a while and nothing has arrived.
Linda s.
This is a nightmare. I lost my Social Security card and I tried to sign up for another one, but you were having computer errors and I ended up on this page and this page takes me absolutely nowhere.
S.D.
Thanks for reading our blog, Linda. Knowing your Social Security number is what’s important. You rarely need to show your Social Security card. However, if you need a replacement card, you can begin and, in many cases, complete the process online. For more information, read our blog and visit our Frequently Asked Questions. We hope this helps.
Donna L.
I’ve been having all the same problems as everyone else. Been trying to set up account for 2 weeks with the same issues. Not good!
Michael B.
It took a while to figure out but now that I’m in ID login it is so nice not having to remember all passwords everything is on this site everything