How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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M. D.
I changed my phone number and followed instructions on how to update that information. Now I cannot login to my account. I know I am not the only person in history that has changed my number but I have had nothing but chaos since.
Robert J.
I was told 180 days til my application was reviewed it has been well over that and u can’t even log in to see the results I’m now homeless and living in a friend’s back yard no food no money and no hope too old and broken to get a job and at a loss as to what I should do at this point. Im ready to throw in the towel only I refuse to let the. Win. I’ve paid my ssi tax my whole life and now I need my ssi benefits. I was in the military and they taught me that I need to fight for my rights and to uphold the constitution. I served you now it’s your turn
Galen K.
I live in the Philippines and don’t have an American phone number. ID.Me does not work for me.
Do I have to transition to the new login method? I return your documents to prove I’m still alive every year.
Please respond.
Todd
Site does not work!
PDB
Reading all these comments about it not working is strange, cause it worked fine for me just now (7:40 pm EDT). I must have done something wrong lol
Mauro G.
It probably works for the first timer, but if you had the old account, you get stuck into an endless loop without end results.
Bonnie J.
I have spent hours on getting the new login.gov set up and then linked to SSA so I can get into my SSA account. It has been so bad and I’ve provided so much personal information completing forms for an SSA activation code.
What is going on?!. I am very concerned that this has been hacked. And if senior citizens are expected to do this, it’s a sin. Good grief. This was not well thought through before implementing. I cannot get into my SSA account. I’m supposed to wait for a letter in the mail??? REALLY. That should be fun. I am exasperated.
Dale V.
I have read the instructions THREE times and still don’t know if I will be able to access my account!
Kristina M.
I cannot believe that I had to verify my name, email, address, phone, etc. plus my social security number in order to continue setting up a new account. Social Security already have all that information. I never share my ss number online with anyone! This is too risky for hacking!
robin r.
I need help and can’t log on to this web site as ID ME wont let me. My SS was suppose to have been sent to my checking account but the bank say it wasn’t. Now SS wants me to do the foot work to find out where it went. ???? I am 70 yrs. old and don’t know what the Heck to do.
S.D.
Hi, Robin. We’re sorry to hear about your situation. If you did not receive your electronic payment on the scheduled date, please contact your bank or financial institution first. If you still need to report a late, missing, or stolen Social Security payment, you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. For more information, please read our Frequently Asked Questions. We hope this helps.
robin r.
No matter how many times I have retried to get approved through ID ME it doesn’t work I am so frustrated. My SS was supposed to be posted to my checking account on the first. But my bank says it never came now SS wants me to do all the foot work to find out what happened. I just want to cry. I am 70 yrs. old and need that money to pay my rent and now I have no money and no one to help me.