How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
Did you find this Information helpful?
Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
Comments
Leave a Comment
Please review our Comment Policy before leaving a comment. For your safety, please do not post Personally Identifiable Information (such as your Social Security Number, address, phone number, email address, bank account number, or birthdate) on our blog.
Art C.
Same issue as everyone else!
Karen
Thank you
Christel P.
I just went through the process to switch over account. Entered all info correctly When I got to the end all that came up was they could not process it at this time. What do I do now? Please help
Drew
you guys online here need a computer class libraries offer it and have computer and seniors centres too. You better get cell phones due to you need one for everything plus your safety too.
Sharon K.
I can get signed into login.gov but all I get after that is a page to change or add information. There is no where to go to access my ss information. It’s just like a profile page. Most of us are seniors and I personally have very little internet experience. You could make it easier for us. And trying to get help on the phone is a nightmare! Can’t you leave well enough alone or when you make a change just transfer all to the new web page? So frustrating.
Jonny A.
This new program is a scam to keep millions of us older folks that they know are not very computer savvy from using any of the services we worked our entire lives for. Discraceful.
sgdogjoe1962@gmail.com
After going to the SSA in Lafayette CO, I was given paperwork to apply for Early Retirement and told to take it home fill it out and do the online process as well. I filled out the written paperwork and fallowed the instructions for the online process and used m one time access code provided. This didn’t work as far as receiving the questions online to fill out, Why? Do I need to go the SSA office again and get someone to help me, I know that it never hurts to get their help or try to complete the paperwork online and then wait for the office to contact me? I am looking for some answers? please help
S.D.
We’re sorry to hear about your experience. For your security, we do not have access to private information in this venue. We encourage you to work with your local Social Security office or call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. We hope this is resolved soon.
George C.
This makes no sense at all. Current security guidelines concerning on line accounts STRONGLY recommend to NOT USE the same username and password for different sites. Now SSA is requiring that I use the same information to access my social security information that I use for other Federal government sites. So if Login.gov gets hacked the BAD GUYS will have access to every government on-line account that I have. Just doesn’t make sense!!!!!
Gill I.
This is a shameful exercise for senior citizens! I personally am going to wait until a computer savvy relative can (hopefully) take me through the process.
I spent hours trying to set up a Login-gov a/c to no avail. Not having a smart phone where codes are sent shuts out many and the mere assumption that “everyone” has a smart phone is arrogant beyond belief. Reading the above letters confirms that I am not alone facing this frustrating transition. PLEASE make some adjustments before the September deadline in order that seniors’ issues are addressed . Thank you!
James H.
I am and have been SSD since 2014 and I may be getting and NEW JOB that requires more hours and it will be more than that 1550 I was told on phone.
How do I start this new job and TRY IT before I end my SSD?
My current job allowed me to be off Oct 23 Jan 24 with a broken foot on the job
Jan 3rd was in Community Hosp East with an obsess on my foot {due to diabetes} was put in hospital right away and they my jon allowed that as long as I let them know as things progressed, I did
Letters, pictures, doctor reports etc
Now they told me to return 8/5 and I was so glad well they made me put a notice of absence and as I did this on their request now Im told they dont have a place for me just yet.
So I went put RESUME on Indeed,com and have a chance of a dif job. I need to know the procedure to follow so I dont re apply SSD
S.D.
Hi James. Thanks for reading our blog and for your question. We have special rules that make it possible for you to work and still receive Social Security Disability Insurance (SSDI). These rules are called work incentives. For SSDI beneficiaries, there is a Trial Work Period (TWP) and then an Extended Period of Eligibility (EPE). The TWP allows you to test your ability to work for at least 9 months. During this period, you will receive your full disability benefit regardless of how much you earn. In 2024, any month your earnings are more than $970 is considered a trial work month. Once you complete your trial work period, you get a 36-month Extended Period of Eligibility (EPE). During the EPE, you get benefits for all months your earnings are below the Substantial Gainful Activity (SGA) level as long as you continue to have a disabling impairment. We will suspend cash benefits for months your earnings are over SGA and then start your benefits again if your earnings fall below the SGA level. In 2024, your earnings are generally considered substantial if they are more than $1,550 a month or $2,590 for people who are blind. The amounts may be higher if you have a subsidy, special conditions, or impairment related work expenses. Check out our Red Book to learn more.
If you work and get benefits, it’s very important that you report your wages. You can report your wages using your personal my Social Security account. To learn more, visit our Frequently Asked Questions. We hope this helps.