How to Transition Your Social Security Account to Login.gov
Reading Time: 3 MinutesLast Updated: August 23, 2024
If you created a Social Security username more than 3 years ago, you will need to transition to a new or existing Login.gov account or use an ID.me account to have continuous access to our online services. We recently announced this news in a press release.
For step-by-step instructions on how to make the transition, watch this video. We also encourage you to visit our Frequently Asked Questions for Transitioning Your Social Security Username to Login.gov.
Beginning June 1, 2024, people who sign in to their personal my Social Security account with their username are given the option to transition to Login.gov. This blog provides additional information and guidance to help you with problems you may encounter. We’re also going to provide answers to some of the questions we’ve heard.
Who does this affect?
If you created your free and secure my Social Security account on or after September 18, 2021, no action is necessary because you already have the right setup. If you are among the 46 million people who created an account before September 18, 2021 and use your username and password to access Social Security online services today, you will need to create or use an existing account with one of our two Credential Service Providers (CSP) – Login.gov or ID.me.
Is there a deadline?
While you can still use a username and password to sign in to your personal my Social Security account right now, this option is going away later this year. At that time, you will be required to have a Login.gov or ID.me account if you want to continue to access your personal my Social Security and our many other convenient online services.
A personal my Social Security account provides tools for everyone, whether you receive benefits or not. You can use your account to request a replacement Social Security card, check the status of an application, estimate future benefits, and manage the benefits you already receive. To learn more, visit What is an Account?
Why are you making this change?
This change will simplify your sign-in experience and better align with federal authentication standards while providing safe and secure access to our online services.
What do I need to do?
To avoid any disruptions in accessing our online services we encourage you to transition your account now by signing in to your account with your username and password. Our online instructions will guide you through the process of creating or signing in to an existing Login.gov account.
Information about Login.gov and ID.me
Login.gov is your one government account for simple, secure, and private access to participating government agencies. You can use your Login.gov account to access your Social Security benefit information, services, and other information. And you can use that same Login.gov account to manage other government benefits and services. For support, visit the Login.gov Help Center.
ID.me is a single sign-on provider that also meets the U.S. government’s online identity proofing and authentication requirements. You can use one ID.me account to access government and private services. For support – Go to the ID.me Help Center.
For more information, visit our Create an Account page.
Please share this information with friends and family, clients and colleagues, and others who may need it.
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Tags: General Information, my Social Security, my Social Security account
See CommentsAbout the Author
Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications
Deputy Associate Commissioner, Office of Strategic and Digital Communications
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Jim
I’ve tried both idme and log.gov neither of them work
C M.
Like most government programs, this defies all forms of common sense. Proving that there is no common sense in government! Your “Help” portion of this Bumbled website is merely a way to raise a person’s blood-pressure. It’s a shame our taxpayer dollars are allowing this insanity to perpetuate.
Gary W.
I CAN NOT GET LOGGED IN TO LOGIN.GOV. SAYS THEY DO NOT FIND MY INFO, BEEN ON SOCIAL FOR 23 YRS. NEED SOME HELP
Jan
The article says there will be a deadline, but not when this deadline will occur. I updated my account and my spouse’s, but I need to to assist two people with disabilities in updating theirs, and don’t know how soon I need to do that.
Leo L.
I was skeptical at first thinking it may be a scam
John L.
does not have a place to access social security! I created a LOGIN.GOV and there is no place to get S.S. info… great job U.S. government! Lets create more useless government jobs.
John
It just made it so I can not log into my account.
Gail
I Can not login to my ss account. It doesn’t recognize my email or password. I’m really getting upset over this change. I recieved an email about checking my online statement but it doesn’t have me in the system or recognize me. It did ask me for a code I received through the mail to open my original account I don’t have the letter anymore it’s been a few years. Cant access anything..Help
Chris
Saying email not recognized, even though it sent to the email. Can not get into new log in. Why such a problem? Why create a site and launch before it is actually working?
roger
please tell me how I can change the bank where my ss check gets deirect deposited
S.D.
Hi, Roger. Thanks for reading our blog and for your question. If you receive Social Security benefits, you can change your direct deposit information online with your personal my Social Security account. Or you can call us at 1-800-772-1213, Monday through Friday, 8:00 a.m. to 7:00 p.m. to update your bank information. To learn more, check out Direct Deposit Information. We hope this helps.