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How to Create a my Social Security Account

April 9, 2018 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

A personal my Social Security account is one of the most important tools in your online services tool belt. A my Social Security account puts you in control of your Social Security record. Opening an account is quick, secure, and easy. Check out our infographic on how you can create your personal my Social Security account today!

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About the Author

Jim Borland, Acting Deputy Commissioner for Communications

Jim Borland, Acting Deputy Commissioner for Communications

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Comments

  1. Eve H.

    SS office here in las vegas, nv is CLOSED.
    All i need is a replacement card.
    Will not accept phone calls.SS will Not!
    They LOCK ME OUT OVER AND OVER!
    Eve Harvey
    3186 Carmelita Circle
    Las Vegas, NV 89121
    702-672-2889

    • Vonda V.

      Hi Eve, thank you for using our blog. First, realize you may not need a replacement card. You will rarely need to show it. Knowing your Social Security number is what is important. If you do need a replacement card, visit our Social Security Number and Card page to learn how to apply, what documents are required and where to mail the application and documents. If you do not want to mail in your documents, call your local office and request that we mail you an SSN printout instead of a replacement Social Security card. Unfortunately, we are unable to process replacement Social Security card requests by phone at this time.

  2. cefalynlicofon

    how to make my sss account

  3. cefalyn

    please help m to create my account

  4. John N.

    waited for “reset code” letter.
    received.
    went to
    http://www.socialsecurity,gov/myaccount
    did “sign on to my account”
    SSA: want text or email?
    me: text.
    SSA: wait for up to 2 minutes.
    at 4:09 SSA.gov: “we sent the code to your phone..allow 2 minute”
    at 4:14…no code
    then I “changed the way I get Security code to email”
    that worked. I’m back in bidness. Thanks. Hope this helps others. BTW..your “send txt” to phone apparently has bugs.

  5. John N.

    got reset code letter. says enter it by going to http://www.socialsecurity.gov/myaccount.
    did that. not clear on where to enter reset code. Don’t want to try more than two things so i don’t have to wait several weeks for another letter. SOOOOO, How do I enter this reset code?

    • Vonda V.

      Hi John, thanks for using our blog. If you no longer have access to the second factor (cell phone or email address) on your account, and you need to change the second factor, you then can request a reset code online. The system will mail a reset code letter to the address on file. You then enter this reset code online, after signing in with your username and password, to change the second factor associated with your information. If you forgot your password, and the password reset questions didn’t work, we can send a temporary password in some circumstances. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username or password. We hope this helps.

  6. Marjorie J.

    I entered my I.D. when I set up my on line account. It was accepted. I finished the set up and logged out. When I tried to log on again it wouldn’t accept my I.D. I tried 3 more times. No luck. Finally after I said I didn’t remember it it put it in automatically. It was the one I had chosen! Why is this happening? And how can I fix it.

  7. mae G.

    tried opening an account, was told that a code was sent to me, didn’t receive a code in my email or spam , need code to complete

    • Ann C.

      Hi, Mae. If you are still unable to create an account or encounter a problem with your personal my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 5:30 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. We hope this helps.

  8. charles m.

    I have lost all social security information. Please help to recover it
    . Thank You in advance

    ss# *** – ** – ***

    • Vonda V.

      Hi Charles, thanks for using our blog. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username and password. Hopefully this will help!

  9. Jaimie

    Thankfulness to my father who shared with me on the topic of this
    weblog, this web site is genuinely remarkable.

    My homepage – and water Quality solutions in Paramus and surrounding areas in Bergen County.

    – Topsitenet.com,

  10. Don O.

    I got my letter with my temporary password and now the system wants a reset code from the letter and I didn’t get a reset code?

    • Vonda V.

      Hi Don, thank you for using our blog. When you sign in with your username and password, it will then ask if you received a reset letter. You select “Yes, let’s begin” . The reset code is issued when you need to change the second factor authentication method associated with your information.

      If you forgot your password, and the password reset questions didn’t work, we can send a temporary password in some circumstances. Check out our Frequently Asked Questions web page for details on how to retrieve or change your username or password. We hope this helps.

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