How to Create a my Social Security Account
Reading Time: 1 MinuteLast Updated: November 3, 2023
A personal my Social Security account is one of the most important tools in your online services tool belt. A my Social Security account puts you in control of your Social Security record. Opening an account is quick, secure, and easy. Check out our infographic on how you can create your personal my Social Security account today!
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Tags: my Social Security, my Social Security account, retirement benefits, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Isaac B.
I was kicked out of this site for no reason.
L.A.
Hi Isaac. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. They can also assist with a benefit verification. We hope this helps.
Francis R.
Somehow My SS account doesn’t recognize me. I am trying to enter my address but I live in Ireland and there doesn’t appear to be an option for entering foreign country addresses.
Thanks,
Frank
L.A.
Hi Francis. At this time you must have a U. S. mailing address to create or access your online account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. If you are living outside the United States, you can contact your nearest Federal Benefits Unit for assistance with Social Security questions. For information on Social Security benefit payments outside of the U.S., please see our publication titled “Your Payments While You Are Outside the United States.” We hope this information helps.
Donald M.
WTH where is the security code the page is asking for, this is stupid and lame.
L.A.
Hello Donald. We are sorry you are having trouble accessing our website. If you need assistance with your my Social Security account, please call our national help number 1-800-772-1213. After you hear “Briefly tell me why you are calling,” please say “Help Desk” for help with a my Social Security account. Sometimes it might be best to visit your local Social Security office for further assistance. We hope this helps.
Harold L.
I forgot my login id and my password and it won’t let me create a new account any help would be great
L.A.
Hi Harold. We are sorry to hear that you are having problems trying to sign in to your personal my Social Security account. We are here to help you. You may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Kimchi N.
I forgot ID and password can’t sign in to check my social please help me to re create the new one
Margaret M.
I need a new password. I hadn’t used mine in awhile and tried 3 times–got locked out.
A.C.
Hi, Margaret. We offer a few different ways to reset your password. For more information, check out our Frequently Asked Questions. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Patricia R.
been trying for 2 days to set up an online SSA account. apparently every noun, number and character is unavailable. Why don’t you just assign people a log on name? I’ve tried using colors, relative’s first names, tried using things I see in the room I’m in. This is a real pain.
A.C.
Hi, Patricia. We are sorry to hear you had difficulty accessing your personal my Social Security account. If you are still unable to access an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Jimmy L.
I am trying to find out how many social security credits I have to date.
Thank you.
A.C.
Hi, Jimmy. Thanks for your comment. You can create a personal my Social Security account to review estimates of your retirement, disability, and survivors benefits, your earnings record, the credits you have earned, and the estimated Social Security and Medicare taxes you’ve paid. To get started, go here. We hope this helps!
Diane S.
I filled out all of the info you requested to open an account, and got the message that you can’t use that SSN.
A.C.
Hi, Diane. We are sorry you had difficulty creating your personal my Social Security account. If you are still unable to create an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Danielle C.
battle1170@comcast.net I need a copy of my award letter.
A.C.
Hi, Danielle. If you need a benefit verification letter, you can view, print, and save your benefit verification letter by setting up a personal my Social Security account online. For questions regarding your benefit verification letter, we ask that members in our Facebook community contact our offices. You can call our toll-free number at 1-800-772-1213 for assistance. Representatives are available between 7:00 a.m. and 7:00 p.m., Monday through Friday. You will generally have a shorter wait time if you call after later in the day. We hope this helps.