How to Create a my Social Security Account
Reading Time: 1 MinuteLast Updated: November 3, 2023
A personal my Social Security account is one of the most important tools in your online services tool belt. A my Social Security account puts you in control of your Social Security record. Opening an account is quick, secure, and easy. Check out our infographic on how you can create your personal my Social Security account today!
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Tags: my Social Security, my Social Security account, retirement benefits, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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Pina M.
Can you please tell me how to reset my account? I originally set it up for my son Camillo Patel. Please assist. Thank you
Benjamin E.
I tried to create an account But the questions asked about a mortgage are wrong. I don’t haot ve one! Also the question about a middle name does not have any names that related to me. How to I sign up for an account when the question are not applicable to me? My answers of “none of the above” get me rejected.
A.C.
Hi, Benjamin. We are sorry to hear you had difficulty creating your personal my Social Security account. If you are still unable to create an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Janie R.
I’m trying to apply for benefits online. When i try to create an account, it says i already have one. When i try yo say i forgot my password, it tells there is no valid account? What is up?
A.C.
Hi, Janie. For your security, we do not have access to private information in this venue. If you are still unable to create an account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.
Janice M.
This was very complicated ! I seldom use this account but in trying to get a copy of my SSA-1099 several days ago …my password or username would not work. So I lost access to my account and had to wait for a letter from you with a temporary password and a security code.
Now I can’t find how to change my password to a permanent password ! It all started when I could not remember my best childhood friend as I had so many friends. I believe I created the personal friend, etc. names many, many years ago and had forgotten which friends name I submitted. How can I update the friend question?
V.V.
Hi Janice, thanks for using our blog. Sorry to hear you are having difficulties accessing your my Social Security account.
For assistance with your account and to request a replacement SSA-1099 you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office.
Janice M.
This was very complicated ! I seldom use this account but in trying to get a copy of my SSA-1099 several days ago …my password or username would not work. So I lost access to my account and had to wait for a letter from you with a temporary password and a security code.
Now I can’t find how to change my password to a permanent password !
Dennis
I think my sis online account was deft a used I’ve n ever opened a on line account ever before .yet it says I already have a account. Can you p lease cancell my online account and help me set up one
Please cancel my account and tell me if there has been any money Ken front h e a ccount
V.V.
Dennis, thank you for contacting us. If someone has created a fraudulent account using your information, you need to contact Social Security right away by calling our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
You can choose to block electronic access to your Social Security record. When you do this, no one, including you, will be able to see or change your personal information on the Internet or through our automated telephone service. If you block access to your record and then change your mind in the future, you can contact Social Security and ask us to unblock it.
Sharon K.
How can I create a MyAccount for my husband if he does not use a computer, or have an email address? You make it very clear that I cannot create an account for anyone other than myself. We are moving in one week and all I wanted to do was change his address. I set up a MyAccount for myself, but don’t want to be a criminal and set one up for him if it is illegal. Help!
Tami C.
There is no information provided regarding the creation of an account for My Social Security account when it does not allow you to complete the first page because “Could not verify it is me”. This is very frustrating because my information is correct and I cannot determine where there is fault in this process. Now I cannot utilize the on-line service which would be a huge convenience to me.
marius f.
I can`t create an account.After step 5 I was blocked
Arthur D.
help, trying to get to my account, i have the pass codes, its not my fault
A.C.
Hi, Arthur. For your security, we do not have access to private information in this venue. If you are still unable to access your account or encounter a problem with your personal my Social Security account, you may:
•Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7:00 a.m. to 7:00 p.m. At the voice prompt, say “helpdesk”; or
•Contact your local Social Security office. We hope this helps.