National Social Security Month, Online Services

How to Create a my Social Security Account

April 9, 2018 • By

Last Updated: April 9, 2018

A personal my Social Security account is one of the most important tools in your online services tool belt. A my Social Security account puts you in control of your Social Security record. Opening an account is quick, secure, and easy. Check out our infographic on how you can create your personal my Social Security account today!

How to create a my Social Security account, S S A Publication 05-10378, Infographic


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Jim Borland, Acting Deputy Commissioner for Communications

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  1. Lesly Francois

    I am happy for my ssa myaccount.thanks so much.

    • Ray Fernandez, Public Affairs Specialist

      Thank you! We’re pleased we can help.

  2. Enrique

    Hi,
    I am a retired American citizen, my question is, can I open a S S acct. while living abroad.
    Thanks a lot.

    • Ray Fernandez, Public Affairs Specialist

      Thank you for your question, Enrique. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet.
      We recommend that individuals living outside the United States contact their local U.S. embassy or consulate for any assistance related to Social Security programs and benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad.

      • Michael R Falasz

        The US Embassy no longer will work with SS because it is like talking to the bottom of the ocean. There is a SS office in Manila (I live in Vietnam) but they are useless and everyone knows this except SS USA. Thank you

      • Yves Perreault

        It should be quite easy to modify your system by just adding a simple question like ”Do you want to use your foreign address already registered with Social Security ?”

        Thanks,

    • Snarky

      No.

  3. Mele Maumalanga

    Please know that I have diabetes, high blood pressure n now I need disability benefit now. Please!

    • Ray Fernandez, Public Affairs Specialist

      The Social Security Act sets out a strict definition for disability. We pay disability benefits to people who are unable to work because of a medical condition that is expected to last one year or more or to end in death. However, if a person believes they are disabled and meets our definition of disability, we encourage them to apply for disability as soon as they became disabled.
      You can apply online, which is quick and easy. You can also apply by calling our toll free number at 1-800-772-1213 from 7 a.m. to 7 p.m. Monday through Friday. Or you can contact your local Social Security office directly. We hope this information helps!

  4. Peggy Cantor

    My account has been locked, I forgot my passwords.
    What do I have to do to reset them?

    • Ray Fernandez, Public Affairs Specialist

      Hi Peggy! If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks.

  5. greg black

    do you have an app for iphone?

    • Snarky

      No.

  6. Mary Winsor

    I have registered in the past, but cannot remember what information I provided. Need help logging in, please

    • Mary Winsor

      Need help logging in

      • Ray Fernandez, Public Affairs Specialist

        If you are unable to create an account or encounter a problem with your my Social Security account, you may:
        •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
        •Contact your local Social Security office. Thanks!

  7. Theresa Parham

    My husband retired 12/31/17, and on 9/27/17 we signed him up for SS to begin January 2018. He received his first check mid-February. Why is that? One of the questions on the website was WHEN DO YOU WANT YOUR SS TO BEGIN? We entered January 2018, expecting his first check in January.

    • Ray Fernandez, Public Affairs Specialist

      Hi Theresa! Social Security benefits are paid the month after they are due. So, for instance, if you want your benefits to begin with the month of January, you will receive your first benefit payment in February.

  8. TRUMAN FARAH SOUDAH

    Hello Ihave sent you a request by mail regarding the benifits for my son Andrew Truman Soudah which were not received since FEBRUARY until today my SSN is *** – ** – *** DOB 7-26-2002

    • Snarky

      Don’t leave personal information on a public blog.

  9. ROBERT G UTTER

    Greetings, I’ve been told that every attempt I’ve made to create an account has failed because of the lock on my credit file – thanks to the USOPM data breach. I’ve sent two registered envelopes to Equifax, with everything they told me they needed the first time and all the additional material they said they needed the second time. The only thing it accomplished is that they notified me that they changed my credit file to my full middle name. What can I do? Thanks!

    • Snarky

      Try again.

      • marius florea

        did you fix it?

  10. Suzanne Townsend

    Help! I am a Canadian resident but I have started to visit the USA for a few months in the winter. Would that US address qualify as my valid USA address?

    • Snarky

      For what?

      • Suzanne Townsend

        For an online Social Security account.

        • kenneth r. comer

          Can anyone help me with this?

          • Ray Fernandez, Public Affairs Specialist

            We are sorry to hear you’re having difficulties accessing your my Social Security account, Kenneth. For assistance, you may:
            •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
            •Contact your local Social Security office. Thanks!

      • kenneth r. comer

        My electronic email account for access to any questions I might have.

        • Julie A. Moore

          I forgot my username. How do i get new one or retrieve old one???

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