Frauds & Scams, Guest Bloggers, Office of the Inspector General

Inspector General Warns Public about Phone Calls from OIG “Imposters”

March 6, 2017 • By

Last Updated: March 6, 2017

woman looking at cell phone The Acting Inspector General of Social Security, Gale Stallworth Stone, is warning citizens about a nationwide telephone “imposter phishing” scheme. The Social Security Administration (SSA) and its Office of the Inspector General (OIG) have received several reports from citizens across the country about persons receiving phone calls from individuals posing as OIG investigators. The caller indicates an issue exists pertaining to the person’s Social Security account or Social Security number (SSN) and directs the person call a non-SSA telephone number to address the issue.

The reports indicate the calls include a recording from a caller stating she is “Nancy Jones,” an “officer with the Inspector General of Social Security.” The recording goes on to say the person’s Social Security account, SSN, and/or benefits are suspended, and that he or she should call 806-680-2373 to resolve the issue. Citizens should be aware that the scheme’s details may vary; however, citizens should avoid calling the number provided, as the unknown caller might attempt to acquire personal information.

OIG investigators occasionally contact citizens by telephone for investigative purposes, but they will not request sensitive personal information from a citizen over the phone. If a person receives a similar suspicious call from someone alleging to be from the OIG, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.

Acting Inspector General Stone said, “This phishing scheme is targeting unsuspecting persons for the purpose of Social Security benefit theft or identity theft.” She warns citizens to be cautious, and to avoid providing personal information such as your SSN or bank account numbers to unknown persons over the phone or internet unless you are certain of who is receiving it. “You must be very confident that the source is the correct business party, and that your information will be secure after you release it,” Stone said.

If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy. (Those who are deaf or hard-of-hearing can call Social Security’s TTY number at 1-800-325-0778.)


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About the Author

Andrew Cannarsa, OIG Communications Director

Andrew Cannarsa, OIG Communications Director

Comments

  1. Marsha Conley

    We keep getting calls from 1-908-969-0478, They say they are from the Social security and they are trying to stop a judgement against our social security.

  2. suhanya subramanian

    Social security scam call from 727-361-6022

    • Ann C., Public Affairs Specialist

      Thanks for letting us know, Suhanya. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.

      If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.

  3. Amy Fitzsimmons

    1-800-839-1239 call about fraud on social security

    • Ann C., Public Affairs Specialist

      Hi, Amy. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.

      If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.

  4. Amy Gimmison

    I have received 2 scam phone calls from they said Social Security: 213-463-3253 & 208-762-0000

    • Ann C., Public Affairs Specialist

      Thanks for letting us know, Amy. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.

      If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.

  5. David Willey

    I received a robo voicemail saying it was social security and my account was being used and said that my immediate attention was required an must call back 254-206-3417 they said they needed some information . It is a scam

    • Ann C., Public Affairs Specialist

      Thanks for letting us know, David. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.

      If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.

  6. Paul Jeon

    Recieved a call Tue 1/21/2020 3:59 PM from Caller-Id: 4243090794 claiming issue with my SSN and threatened to arrest me if I did not call back to resolve the issue.

    Looked up https://findwhocallsyou.com/4243090794 and this number was used to annoy others as well.

    Hope this helps to arrest the culprit. Thanks.

    • Ann C., Public Affairs Specialist

      Hi, Paul. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.

      If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.

  7. Joyce Scarfo

    I just received a phone call from a man, with an accent, saying that my Social Security number is about to be cancelled. He even named me! It was my correct name! He told me he was going to send the police to my door!

    Knowing this was a fraudulent call, I told him I was not the person he named. Apparently not fazed by the fact I said I was not the person he named, he again threatened to send the police after me.

    I received this call at 10:41AM on 11 February 2020
    Caller ID showed this number: 1-858-810-6140

    • Ann C., Public Affairs Specialist

      Thanks for letting us know, Joyce. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.

      If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.

  8. Shawn Styles

    Indian fellow calls to tell me I’ll get arrested if I don’t call them at 409-741-9705 about my SS#. Please find them.

    • Ann C., Public Affairs Specialist

      Hi, Shawn. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.

      If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.

  9. Aaron King

    A personal claiming to be an agent of the Social Security Administration called my cell phone from this number: (469) 257-4421‬. They are obviously a large scale fraudulent organization.

    • Ann C., Public Affairs Specialist

      Hi, Aaron. Thanks for letting us know. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.

      If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.

  10. Joseph Alan Gallo

    At 9 am on Monday Feb 10, 2020 I received a phone call saying there was a problem with my social security and it was on hold. If could press for more info.
    The phone number that called me was
    512-490-7132

    • Ann C., Public Affairs Specialist

      Thanks for letting us know, Joseph. Generally, we will only contact you if you have requested a call or have ongoing business with us. Recently, scams—misleading victims into making cash or gift card payments to avoid arrest for Social Security number problems—have skyrocketed. Our employees will never threaten you for information or promise a benefit in exchange for personal information or money.

      If you receive a suspicious call like this: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls here. For more information on how to protect yourself, check out our Frequently Asked Questions. We hope this helps.

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