Online Services, SSI

Coming Soon: Improved Check Your Application or Appeal Status Service

December 1, 2016 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

woman on laptopIn December, Social Security will launch a new service for my Social Security account holders where the public can check on the status of an application for benefits or an appeal filed with us.

The service will provide detailed information about retirement, disability, survivors, Medicare, and Supplemental Security Income claims and appeals filed either online on our website or with a Social Security employee.

The ability to check your application status will be available online to everyone who has or opens a secure personal my Social Security account. You can open an account on our website.

The service will provide important information about your claim or appeal, including, as appropriate:

  • Date of filing.
  • Current claim location.
  • Scheduled hearing date and time.
  • Incomplete applications.
  • Servicing office location.
  • Claim or appeal decision.

If you are unable to open a personal my Social Security account, you can still call 1-800-772-1213 to check your claim status by using our automated system using the confirmation number you received when you filed your claim.

Providing our customers with more claim status information helps us meet our goal of delivering innovative, quality services to you and helping secure today and tomorrow.

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About the Author

Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

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Comments

  1. Earline R.

    I went through the complete appeals process and met with a judge to hear my case. He agreed with me that I had been wrongly accused of having an overpayment on my account. It took about 8 months before social security sent my money back that they had been withholding each month. I received a letter stating the corrected monthly benefit. Ten days later I received another letter from social security again stated that I was overpaid. This time the amount is higher then the first time. I have appealed again and have contacted a local senator who has sent letters. They are again withholding money.
    Why has the appeals process failed me.
    Please help

    • V.V.

      For your security, Earline, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal.

  2. William T.

    It’s now 2020 – i can find no path to track Medicare spousal application on mySSA portal. Every point of entry, including with RealID, leads to a single Overview page, and Help directions describe page contents that aren’t served up, so, succinctly, “you can’t get there from here.” I’m now on 9th phone call this morning, attempting to reach a human rep in Campbell, CA SSA office, tho would appreciate any guidance you can furnish, to access applications and tracking for one in progress. Direct email communication with representatives would simplify the challenge of closed offices, tho that isn’t offered as an option – why?

  3. virginia g.

    your letter to check on a claim says to go to socialsecurity.gov/applyforbenefits & select check your claim status. there is no check your claim status on your website. is this just another gov runaround?

  4. Ed L.

    How can we check our application status now? Thanks.

    • V.V.

      Hi Ed, thank you for using our blog to ask your question. You can log in to or create a my Social Security account to check the status of your application online.
      If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

      • William T.

        You allude to ability to check status online. Please provide link for this area of mySSA portal, as navigation leads to dead end, or circular aorkflow that doesn’t reach application status page.

        • V.V.

          Hi William, thanks for using our blog. Sorry to hear you are having difficulties checking the status. You may find the Check your Application Status web page helpful with tutorial videos. However, if you are still unable to check online, you can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  5. Altaf E.

    Checking status of claim
    BNC# 20T2399H45881-A

    • A.C.

      Hi, Altaf. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 5:30 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.

  6. Thomas O.

    In October 2019 and January 2020 I requested online reconsideration of two related retirement benefit overpayment determinations. I have heard nothing. When will I hear?

    • A.C.

      Hi, Thomas. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 5:30 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.

  7. Patricia L.

    Check claim status. 19788352

    • Paul S.

      I have conformation number

  8. William J.

    I don’t get this on my computer. Is there some reason it doesn’t work on Apple?

    • V.V.

      Hi William, thank you for using our blog. You can log in to or create a my Social Security account to check the status of your application online.

      If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

  9. John S.

    checking on status of my social security disability claim

  10. John S.

    checking on the status of my hearing

    • V.V.

      Thank you for contacting us, John. You can check the application status in your my Social Security account which will show details on your hearing request. If you do not already have an account, you can create one. Go to Sign In or Create an Account. If you’re unable to check the status of your appeal online, you may call us at 1-800-772-1213 or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps!

    • Cassondra R.

      I dont know if my appeal went to a hearing or not.
      But I am so desperate to get this resolved.
      What can I do?

      • V.V.

        Hi Cassondra, thank you for using our blog to ask your question. You can log in to or create a my Social Security account to check the status of your application online.

        If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal. We hope this information helps.

Comments are closed.