Online Services, SSI

Coming Soon: Improved Check Your Application or Appeal Status Service

December 1, 2016 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

woman on laptopIn December, Social Security will launch a new service for my Social Security account holders where the public can check on the status of an application for benefits or an appeal filed with us.

The service will provide detailed information about retirement, disability, survivors, Medicare, and Supplemental Security Income claims and appeals filed either online on our website or with a Social Security employee.

The ability to check your application status will be available online to everyone who has or opens a secure personal my Social Security account. You can open an account on our website.

The service will provide important information about your claim or appeal, including, as appropriate:

  • Date of filing.
  • Current claim location.
  • Scheduled hearing date and time.
  • Incomplete applications.
  • Servicing office location.
  • Claim or appeal decision.

If you are unable to open a personal my Social Security account, you can still call 1-800-772-1213 to check your claim status by using our automated system using the confirmation number you received when you filed your claim.

Providing our customers with more claim status information helps us meet our goal of delivering innovative, quality services to you and helping secure today and tomorrow.

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About the Author

Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

Comments

  1. HANIN

    I applied for my SS card on March 12,2019 at Social Security Administration BRONX CARD CTR 2ND FL 820 CONCOURSE VLG WEST .
    I want to check my case status and the processing time please?
    HANIN SALMAN
    3836 BAILEY AVE APT 4E
    BRONX , NY 10463

  2. Lynda S.

    I applied for survivor benefits Feb 11, 2019. I was told 30 days. Well that day has come and gone. I called the office I filed my claim. Was told 7 to 10 days and I would start recieving my benefits.That has also come and gone. I am not employed, I have no family to help me out. I have bills like rent utilities food. I have no income. I dont know what to do. I am dilegently looking for employment I got through the 30 days barely . If my benefits dont start real soon i wont have a place to live. My landlord wants his rent and a letter proving my status is not cash. Somebody help me please. I know there are those worse off than I, i need these benefits badly. I am terrrified of what is going to happen

    • Vonda V.

      Hi Lynda. We certainly do apologize for the delay and inconvenience you are experiencing. Unfortunately, but for security reasons, we do not have access to personal records in this blog. Please continue working with your local office. You can request to speak with the manager to see how we can help to expedite resolution of your situation. Use our office locator to find your local office.

  3. Narendra S.

    Hi, I logged in my social security account to check the status of my application for benefits. I checked every single link but could not find anywhere to check the status. Very frustrating.

    • Vonda V.

      Narendra, thank you for your question and we are sorry to hear of your frustration. In your my Social Security account, on the “My Home” page, scroll down to the Your Benefit Applications section and select View Details under the More Info heading. You can then view your application status in the Current Status section. Visit our Application Status web page for more details.

      If you are still experiencing difficulties and need assistance, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk” or contact your local Social Security office.

  4. Steen O.

    Checking on my SS disability claim.

    Thx

  5. NANCY T.

    Hi my name is Nancy ,
    I’ve been denied 4 times since 2013 to present…Now I’m waiting on my Appeal Councils decision in which I’m on 24 months waiting.. I’ve been diagnosed with bipolar, depression, ,Anxiety. Seizures, Epilepsy ,COPD, Diabetes ,Neapathy. chronic Disc Disease ,Syro Glands ,High Blood ,pressure. Gerd ,and others that l can’t remember I’m losing my memory my nerves are affected can’t walk due to I get hard Knott in the bottom of my feet I have sleep Apnea and I can’t. Sleep.hallucinate I’m losing my mind and don’t know what to do .their now working on my case with all Medical Records that I sent to Appeal Councils in Virginia will I get denied again…

  6. Kathy C.

    My social security site had my disability info, right up until my hearing. Last I knew it was with the writters. Now on the site it’s all gone????? Unsure why? No decision yet???

    • Vonda V.

      Hi Kathy, thanks for using our blog to ask your question. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.

      To inquire on the status of your hearing, check with your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

  7. Michael K.

    I filed an appeal on 31 July 2017, 7 days after I received my benefits letter, and it never showed up on my social security account page. Went back to the local office in Montgomery Alabama the last week in September 2018 to check status and was told it was still pending. I got a letter on 10 January 2019 stating that my appeal was not received until 28 November 2018 and would not be considered. I took my appeal (which had been dated and initialed on 31 July 2018) back to the local office on 15 January 2019 and they could not explain why my appeal was not considered within the 60 day window. They stated that they would resubmit. One week later, the appeal still is not showing up on the my social security page.

    • Ann C.

      Hi, Michael. We are sorry to hear about your experience. For your security, we do not have access to private information in this venue. We ask members in our Blog community to work with their local office with specific questions about their case. You can ask to speak to a supervisor on your next visit or call. If you wish to submit feedback related to your experience, visit our Contact Social Security page. Once there, select the “Email Us” link. This will take you to the “Email a Question to our Support Team” form, where you can complete and submit a compliment, complaint, or suggestion. We hope this is resolved soon.

  8. cheryl r.

    I was told by Decatur, IL lady at Soc Security to check this site 5 days after our phone interview to see status of my claim. My husband is 70 and just applieid for Soc Security. I cannot find the link she advised me to choose. Have questions for her/you and corrections. I will try to use a telephone conversation tomorrow.

  9. Carol B.

    So where is this “New” Coming Soon: Improved Check Your Application or Appeal Status Service?” This article is from 2016 and it’s now the middle of January 2019. I have an appeal pending and was excited to be able to check the status online, but it doesn’t exist and I had to go through the grind of calling a SS representative instead. What happened?

    • Ann C.

      Hi, Carol. Once you file an appeal, you can always check the status in your personal my Social Security account. We hope this helps.

  10. Charlotte P.

    Hello, My name is Charlotte. Me and my kids have recently received our green cards. When we were filling up the form DS 260 before, we applied for social security number and I would like to know about the status of it. I called the number given by this website, unfortunately it didn’t help me get the information I needed. Please let me know what information you need on my side so I can provide it.
    Hope to hear from you soon. Thank you.

    • Ann C.

      Hi, Charlotte. For your security, we do not have access to private information in this venue. If you applied for a Social Security card and have not received it, you will need to contact the local Social Security office where you applied to check the status. You’ll need to bring all of the original documents that you provided to us. We cannot help you with this over the phone. We hope this is resolved soon.

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