Online Services, SSI

Coming Soon: Improved Check Your Application or Appeal Status Service

December 1, 2016 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

woman on laptopIn December, Social Security will launch a new service for my Social Security account holders where the public can check on the status of an application for benefits or an appeal filed with us.

The service will provide detailed information about retirement, disability, survivors, Medicare, and Supplemental Security Income claims and appeals filed either online on our website or with a Social Security employee.

The ability to check your application status will be available online to everyone who has or opens a secure personal my Social Security account. You can open an account on our website.

The service will provide important information about your claim or appeal, including, as appropriate:

  • Date of filing.
  • Current claim location.
  • Scheduled hearing date and time.
  • Incomplete applications.
  • Servicing office location.
  • Claim or appeal decision.

If you are unable to open a personal my Social Security account, you can still call 1-800-772-1213 to check your claim status by using our automated system using the confirmation number you received when you filed your claim.

Providing our customers with more claim status information helps us meet our goal of delivering innovative, quality services to you and helping secure today and tomorrow.

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About the Author

Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

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Comments

  1. Terisa D.

    I have a claim status confirmation number and am just trying to check it but can’t seem to find the correct entry

    • Ann C.

      Hi, Terisa. We are sorry you are having trouble accessing your online application. For your security, we do not have access to private information in this venue. We ask members of our Blog community contact our offices with questions about their specific case. You can also call our toll-free number at 1-800-772-1213 for assistance. Representatives are available between 7 a.m. and 7 p.m., Monday through Friday but you will generally have a shorter wait time if you call later in the day. Thanks!

  2. Ralph M.

    I applied for my social security on October 9, 2018, with the help of my sister, Penney Simms. Have not be able to get any information despite alot of phone calls and visit to the office in Fredericksburg, VA., to turn in a paper that was required. I am not working and am staying with my elderly mother as her caretaker. Please let me know my status, since I cannot get an answer from anyone on the phone. I was told today(1/7/19) day that I need a password number which I don’t have. I am experiencing some health issues so I would really appreciate any help you can give me. My sister has been trying to help but I realize that you can’t give her my information, but I do give permission for her if you can let her know what needs to be done. I am giving you her email address as mine doesn’t seem to be working because when I try to signin to my account it is not being accepted. I really need to get this situation fixed as I need to have my money to help my mother and myself. Thank you

    • Vonda V.

      Thank you for contacting us, Ralph. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.

      To inquire about the status of your paperwork, you will have to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

  3. Nazry B.

    Hi January 1,2019 idid apply for retirement when i was filling the answer of birth and citizenship i made a mistake when i printed the papers i noticed an error i wrote that i was born in USA which the answer was i was born in Honduras and became USA citizenship 11/22/1996 how i do correct this error when i sent the papers to SAS Thank You

    • Vonda V.

      Thank you for contacting us, Nazry. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.

      To inquire about your application, you will have to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

  4. Barbara B.

    There IS NO LINK in MY account to check on my appeal. Only address contact etc benefit statement, NO chck on status of my appeal.Very frustrating. Also your website SAYS it’s available through existing my account log in, it is not a choice in the my account meny.
    vanboerum2@hotmail.com

  5. Raymond W.

    I have done everything I can for my health and for my kids since I can’t work my heart not normal.I want to know my claim status?

  6. melodie A.

    CHECKING ON THE STATUS OF AN APPEAL. REGARDING BENEFIT CONTINUANCE. IM CURRENTLY NOT RECEIVING ANY BENEFIT. I NEED TO KNOW DOES SSI PLAN ON.CONTINUING MY BENEFIT. DURING THIS APPEAL DUE TO A CRISIS. I COULD BECOME HOMELESS CANT PAY RENT OR BILLS. I ALSO HAVE TWIN 16YR. OLD BOYS WHO I CANT PROVIDE FOR DUE TO THIS VERY AGONIZING.LONG APPEAL PROCESS FOR BENEFITS CONTINUANCE APPEAL TO BE DECIDED…PLEASE CALL OR TEXT MAIL A LETTER TO ME ASAP. MY FAMILY IS IN DIRE NEED OF THIS CONTINUANCE OF MY SSI BENEFIT THANK YOU. SINCERLY MELODIE A. HILL *** – ** – *** 06-04-1974

    • Vonda V.

      Thank you for contacting us, Melodie. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.

      To inquire on the status, you will have to contact your local office as soon as possible or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

  7. Danny D.

    I want to know the status of my claim

    • Vonda V.

      Thank you for contacting us, Danny. You can check the application status in your my Social Security account. If you do not already have an account, you can create one. Go to Sign In or Create an Account. If you’re unable to check the status of your application online, you may call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. or you can contact your local Social Security office.

  8. Michael R.

    I have a confirmation statement that I filed an appeal but have no case number.

    • Vonda V.

      Hi Michael, thank you for your question. You only need the confirmation number if you’re using our 24-hour automated phone system to check the status of your application. In your my Social Security account, you can also check the status of your application.

  9. Kathy L.

    Checking on my benefits. Brooke Coleman
    620-282_XXXX

  10. Gerhardt B.

    I applied for a Social Security Number and Card on November 19, 2018. I would like to know how long it takes to receive it.

    • Vonda V.

      Gerhardt, we apologize for the inconvenience. For security reasons, we do not have access to information about your Social Security card application in this venue. Typically, after we receive the application and verify the documents, you can expect to receive the card in the mail within 10 – 14 business days. Unfortunately, if you have not received the card by then, you need to go back into the office where you filed your application. When you go, take the documents you originally presented as evidence.

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