Online Services, SSI

Coming Soon: Improved Check Your Application or Appeal Status Service

December 1, 2016 • By

Reading Time: 1 Minute

Last Updated: November 3, 2023

woman on laptopIn December, Social Security will launch a new service for my Social Security account holders where the public can check on the status of an application for benefits or an appeal filed with us.

The service will provide detailed information about retirement, disability, survivors, Medicare, and Supplemental Security Income claims and appeals filed either online on our website or with a Social Security employee.

The ability to check your application status will be available online to everyone who has or opens a secure personal my Social Security account. You can open an account on our website.

The service will provide important information about your claim or appeal, including, as appropriate:

  • Date of filing.
  • Current claim location.
  • Scheduled hearing date and time.
  • Incomplete applications.
  • Servicing office location.
  • Claim or appeal decision.

If you are unable to open a personal my Social Security account, you can still call 1-800-772-1213 to check your claim status by using our automated system using the confirmation number you received when you filed your claim.

Providing our customers with more claim status information helps us meet our goal of delivering innovative, quality services to you and helping secure today and tomorrow.

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About the Author

Doug Walker, Deputy Commissioner, Communications

Deputy Commissioner, Office of Communications

Comments

  1. Herbert M.

    I filed for SSI on May 2013 my case file is presently at the Virginia headquarters as I was informed by my attorney. My understanding is that a decision must be made within a 18 month period which would in my case be up the beginning of January 2019 is there a way to personally find out information about my case filed. Would love any information or help thank you

    • Vonda V.

      Hi Herbert, thank you for contacting us. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you. To obtain information on your application, you will need to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.

  2. Candace C.

    I have no money on my EBT card and I just wanted to know why?
    Candace Cook

  3. Sean C.

    I filed for regular social security in Nov 2017 at the office in Lakewood Colorado and have heard nothing as of October 5 2018. What in the world is going on with social security that they cannot reply in over 11 months. I could Die tomorrow and not receive a penny I paid into for over 50 years.

    • Ray F.

      Hello Sean. Generally, an application for Social Security benefits should not take this long. Unfortunately, but for security reasons, we do not have access to personal records in this blog. Please contact your local office as soon as possible. You can request to speak with the office manager to see how we can help expedite resolution of your situation.
      If you are unable to visit the local office, you can call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.

  4. Patricia A.

    I spoke to someone earlier in Social Security office, checking on status of my 1st Social Security check (I will be retiring Oct 5, 2018). Was told 1st ck to be received Nov 2018 (2nd Wed.), I thought I’d rec it Oct. Lady told me I was not marked to receive a Check for Sept. (which I turned 65 yrs). She said I could appeal that Sept. check to receive and would take approx 30 days. –At this time I would like to appeal to get the Sept. check as well (even if it’s rec’ in Nov). Let me know what I fill out. thank you. (new personal email below)

    • Ray F.

      Hello Patricia. Social security benefits are paid the month after they are due. So, for instance, if you’re retiring on October 5th and want your benefits to begin with the month of October, you will receive your first benefit payment in November.
      Unfortunately, but for security reasons, we do not have access to personal records in this blog. If you need to make a change on your “retirement date” you will need to contact your local Social Security office as soon as possible. One of our representatives will explain your options. If you are unable to visit the local office, you can call our toll free number at 1-800-772-1213, representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

  5. Juanita H.

    I need to know if my Medicare part B application was received I have no Ins. untill I get my new card with part B on it

  6. BoonJohn K.

    Dear sir, Please help me to get to the bottom of this, I need your help. In June 4th 2018 I turned 66 years old and I had worked all my life.I applied for my retirement on June 12th,2018,but I did not apply for Medicare Part B, because I plan to work until January 2019 and I still covered by my group insurance at work,but until today I did not get any money for my retirement yet, no correspondence no letter or anything from social security, I went to Tampa soc sec office and still nothing has been done, please help me

    • Ray F.

      We attempt to resolve all claims promptly, but there may be delays due to the volume of pending cases in your area. However, you have “protective filing” from the date of your application and benefits will be paid retroactively.
      Please continue working with your local office. If you are unable to visit your local servicing office, you may call our toll free number at 1-800-772-1213. Representatives are available Monday through Friday between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.

  7. tina c.

    i was wodering if i can get an increase in my supplemetal social securitybecaues since my SSI has been approved i have gotten alot sick than i was when they berly approved me.all i had was spinal stenosis. after i got approved i ened up.with a spinal infection all my right side of.my.leg the nerves were pretty much gone.tbey ened up.cutting off some of my spinal cord and tbat really alsoessed me up
    i cant go pee or poop the same way i use to before ii even wear pull up diapers ever got sick.Both my legs fall asleep.on me and they hurt so bad i cry.. i could never get comfirtable ii also take like 6 to 7 diffrent .pilks. im always losing my balance and falling over. i have majoor depeession and anxiety. just wo der i i can get helped a lil more. thank you Tina Chacon

    • Candis

      My husband has basicly the same condition, I would like to talk to you about it! iknewitright@gmail.com

  8. janet A.

    I can not get into My social security on line my user name nor password will not work.

    • Vonda V.

      Hi Janet: See our Frequently Asked Questions web page for information on how to retrieve or change your password. If you encounter a problem, you may call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”.

  9. Amee B.

    very good put up, i actually love this web site, keep on it

    • Ray F.

      Thank you! Social Security is committed to providing world-class customer service today and in the years to come.

  10. Joanie J.

    I received a letter and I need to go in and check my claim status. I have a claim number but I cannot find the area on your webpage to access this info.

    • Ray F.

      Hi Joanie, please go to our Frequently Asked Questions web page for information on how to check the status of your application online. Thanks!

Comments are closed.