General, Online Services

Check the Status of Your Social Security Benefits Claim Online

July 15, 2021 • By

Reading Time: 1 Minute

Last Updated: July 20, 2021

Woman sitting down checking information on a tabletIf you applied for Social Security benefits, or have a pending reconsideration or hearing request, you can check the status online using your free personal my Social Security account. If you don’t have an account, you can create one to see the following information about your claim:

  • Date of filing.
  • Current claim location.
  • Scheduled hearing date and time.
  • Re-entry numbers for incomplete applications.
  • Servicing office location.
  • Publications of interest, depending on the claim and current step in the process.

Use your personal my Social Security account to check the status of your application or appeal. If you have questions about retirement, disability, Medicare, or survivors benefits, as well as Supplemental Security Income, visit our Benefits page.

Please share this information with your family and friends – and post it on social media.


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About the Author

Dawn Bystry, Associate Commissioner, Office of Strategic and Digital Communications

Deputy Associate Commissioner, Office of Strategic and Digital Communications

Comments

  1. AnneMarie

    Hi there, I’m currently awaiting a decision from a judge of whether or not a hearing is necessary for my case. It was on step 3 of 5 and usually shows me what step you are on but for the past week it has not even shown me that usual box… is the website down? It asks me to download something when I log in but I don’t want to do that because it says UI as in unemployment but I’m in the middle of a disability case not unemployment so I’m wondering if this is a website glitch?

    • Vonda

      Hi AnneMarie, thank you for using our blog. We are sorry that you are having difficulty accessing your my Social Security online account. The site appears to be up and running at this time. We have established a dedicated my Social Security Hotline. To reach this hotline, call 1-800-772-1213, and say “helpdesk” at the voice prompt. The help desk is available to callers between 8:00 a.m. and 7:00 p.m. (Eastern Time). You can also contact your local Social Security office directly. Look for the general inquiry telephone number using our Social Security Office Locator link. We hope this helps! 

  2. ANIL D.

    Hi my name is Anil Dutt. I have lived and worked in usa for 18years. I was married and get separated and now living in fiji. I was having P.R over there. I get sick here fiji with both of my kidneys not working. Having dialysis 3x weekly.i had applied my SSD but they dosen’t wants to give me. As now I really need disability money. My Xwife and 2 children they lived in usa and never helped in anything. I need justice to myself I need my SSD for my dailysis treatment and go for transplant now. Please if anyone can help me in this.

    • Vonda

      Hi Anil, thanks for reaching out. We recommend that individuals living outside the United States contact the nearest Federal Benefit Unit in the area for any assistance related to Social Security programs and benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad.

  3. Gwen L.

    Is there a new schedule for disability checks in 2022? I have been getting my disability checks for several years on the 3rd of the month.

    • Vonda

      Hi Gwen, thanks for using our blog. The Social Security payment schedule is not changing. If you receive your Social Security benefits on the third of the month, you will continue to receive them on the third of the month. Check out our Schedule of Social Security Payments for the 2022 payment dates.

      • Whitney

        I’ve been getting mine on the third for a decade and according to that chart I now won’t get it until the 3rd week of the month. Why the change with no telling?

        • Vonda

          Hi Whitney, thanks for using our blog. The Social Security payment schedule is not changing. If you receive your Social Security benefits on the third of the month, you will continue to receive them on the third of the month. Check out our Schedule of Social Security Payments for the 2022 payment dates.

  4. Dave S.

    I applied for social security retirement benefits on Nov 6, 2021. How long will it take to receive a letter in the mail about payments OR ANY KIND OF INFORMATION??? Thanks

    • Vonda

      Hi Dave, thank you for using our blog to ask your question. You can log in to or create a my Social Security account to check the status of your application online.

      If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. We hope this helps.

      • Dave S.

        I have done that but it hasn’t changed since Nov 6th? Thank you so much for your response.

    • Phuc

      I applied on Sep 6, 2021 and it’s still pending.

      • Vonda

        For your security, Phuc, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information.  Please be aware that our call wait times are longer than normal. We hope this information helps.

  5. Dylan

    Sorry I put the wrong email in if anyone could inform me if the check being late is kinda normal I’d greatly appreciate it thank you

  6. Dylan

    Hey I’m from Oregon and I’ve never had my social security check be late is this normal for it to be late this is only my fourth check

    • Vonda

      Hi Dylan, thanks for using our blog. If you do not receive your electronic payment on the scheduled pay date, please contact your bank or financial institution first. If you still need to report a late, missing, or stolen Social Security payment, please visit our Frequently Asked Questions web page. We hope this information helps.

  7. Nancy J.

    Once I’ve applied for social security. How long does it take before I receive a check?

    • Vonda

      Hi Nancy, thank you for using our blog to ask your question. It completely depends on what type of Social Security benefit you applied for. You can log in to or create a my Social Security account to check the status of your application online.

      If you are unable to check your status online, you can call us at 1-800-772-1213 (TTY 1-800-325-0778) or your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. We hope this information helps.

  8. David W.

    I am due to start collecting my first SS retirement benefits on Jan 3, 2022. The “My Social Security” website suddenly says “Monthly benefit amount: $0.00”. This is not correct. The “Benefit Verification Letter” (dated today) has the correct amount. Why would this not match? The “Notification of Award” has the correct amount too.

    • Vonda

      For your security, David, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information.  Please be aware that our call wait times are longer than normal. We hope this information helps.

    • James T.

      I am having the exact same issue, benefit letter is correct, but the screen shows 0.00 suddenly, but has previously matched the letter. Did yours get resolved?

  9. Hiram B.

    I received notice that I may be able to receive additional Social Security benefits if I come in as ask for them.

    My term of Service in the US Army was from June 7, 1954 to June 6, 1958. Do I need to make an appointment to visit the SS Office in Fayetteville, AR?

    • Vonda

      Hi Hiram, thanks for using our blog. Since 1957, if you had military service earnings for active duty (including active duty for training), you paid Social Security taxes on those earnings. Since 1988, inactive duty service in the Armed Forces reserves (such as weekend drills) has also been covered by Social Security.

      Under certain circumstances, special extra earnings for periods of active duty from 1957 through 2001 can also be credited to your Social Security earnings record for benefit purposes.

      There are no special extra earnings credits for military service after 2001.

      These special earnings credits are added to your earnings record automatically when you apply for Social Security benefits.

      Check out our Military Service and Social Security publication for more information. We hope this helps!

  10. Lori W.

    I received a letter from SSA on September 11 of this year because they owed my deceased mother some money. I have yet to receive the check they said is owed. What is the average wait time and should I contact someone on this matter yet?

    • Vonda

      For your security, Lori, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213 for assistance or you can contact your local Social Security office. Please look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. We hope this information helps.

      • Barry K.

        How do I file for my wife social security she pass away October 20 2021

        • Barry K.

          How do I file for my wife social security she pass away on October 20 the 2021

          • Vonda

            Hi Barry, we are very sorry for your loss. There is a one-time lump-sum death payment of $255 that can be paid to the surviving spouse. You would need to call and make an appointment to file for that benefit. You can call your local Social Security office. Look for the general inquiry telephone number at the Social Security Office Locator. The number may appear under Show Additional Office Information. Please be aware that our call wait times are longer than normal.

            You may be eligible for reduced widowers benefits as early as age 60 (age 50 if disabled) and at any age if caring for the deceased’s child who is under age 16 or disabled and receiving benefits on the deceased’s record. Survivor benefit amounts are based on your wife’s earnings. The more she paid into Social Security, the higher the benefits would be. The benefits will not be established automatically, you will have to contact us.

            Check out our If You Are The Survivor web page for details. We hope this helps! 

Comments are closed.