Check Out These my Social Security Features in the New Year
Reading Time: 2 MinutesLast Updated: November 3, 2023
2018 is almost here! It’ll be a New Year. There’s no better time to tell you about the features we have in my Social Security . They not only save you time, but also put you in control of your retirement future.
There are a growing number of states (and the District of Columbia) where, if you’re a resident, you can request a replacement Social Security card online. Our new online version of the Application for a Replacement Social Security Card can make getting a replacement easy and stress free. It allows people to apply for a replacement card through my Social Security without traveling to a field office or card center, as long as you’re not requesting a name change or any other change to your card. We are working to add this capability to every state.
Your personal my Social Security account is secure and gives you ready access to your earnings records, Social Security benefit estimates, and printable Social Security Statement. Those who already receive benefits can view their payment history, current status, and manage their benefits.
Social Security has also made replacing your annual Benefit Statement even easier. The Benefit Statement (known as the SSA-1099 or the SSA-1042S) shows the amount of benefits you received the previous year and is needed for filing taxes. Now you have the ability to download it using our online services. There’s no need to visit a field office. A replacement SSA-1099 or SSA-1042S is available after February 1 for the previous tax year.
If you don’t have a my Social Security account, creating a secure account is very easy to do and usually takes less than 15 minutes.
Putting you in control of your future is a key part of securing today and tomorrow. With my Social Security , we give you the power to steer your future in the direction you deserve.
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Tags: my Social Security, Social Security benefits
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Jim Borland, Acting Deputy Commissioner for Communications
Jim Borland, Acting Deputy Commissioner for Communications
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william h.
did not get my check yet why not
Ray F.
Unfortunately, and because of security reasons we do not have access to personal records in this blog and cannot answer your question at this time. One of our representatives should be able to assist you. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks.
william h.
were my check
Barbara J.
Why have I not received a “Your New Benefit Amount” notice for 2018. My January 2018 deposit is the same amount as 2017?
Barbara J.
Why have I not received a “Your New Benefit Amount” notice for 2018. My January 2018 deposit is the same amount as 2017?
Ray F.
Hi Barbara. Please call our toll free number at 1-800-772-1213 and speak to one of our agents for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Thanks!
william h.
your phone service is ridiculous
been on the line for hour no service
Ray F.
We’re sorry that you had difficulty reaching someone by phone, William. We may have been experiencing higher than normal call volume.
Generally, when calling our toll free number at 1-800-772-1213, you will have a shorter wait time if you call later during the day or later in the week.
Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
Keep in mind that many of our services are conveniently available anytime at our website. We encourage our customers to create a my Social Security account. With a personal my Social Security account, you can get estimates of your retirement, disability, and survivors benefits, review your earnings record and much more. We appreciate your feedback, and thank you for bringing this to our attention.
Nedia D.
Cannot pull up my statement online it keeps telling me to put in my activation code which I don’t have. My name is Nedia D Knighton last four of my ssn7314 please help me to get my statement.
Catherine N.
Not easy. I was locked out after 3 tries to establish a My Social Security account. But no particular reason or error information to correct was indicated. Might it be that the phone number you have on file which has been disconnected for 3 years is the cause? Perhaps if that criteria was indicated as a reason my attempt to create an account could have been easily corrected. I inputed the 8 digit numbers of 2 of my credit cards; both master cards and neither of them were accepted. However I have multiple Visa & master Cards credit cards. How am I supposed to know which one of many would be accepted? This is very frustrating. Very!
Ray F.
Hi Catherine, you are only required to provide the last eight digits of your credit card number when you select the extra security option. This information is used for further verification.
Please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Also, you can visit your local Social Security office directly and explain your situation. Thanks!
Bobby s.
Thank you. My house is gone up and I need a Pay raise
Bobby s.
Thank you
Blanche M.
Hello, I have been trying to get into My Social Security account and it tells me to receive a security code. In order to receive the code I need to leave your site and retrieve it from my email. When I go back and sign in again and go through the same process it does not get me to the ID # page, it seems I have to hit email code again and then it gets me to next page and when I put in the code your gave me it does not accept because I had to hit the button for an email code, which cancelled out the one you gave me. What am I doing wrong?
Ray F.
Hello Blanche. If you are having difficulties with your personal my Social Security account, please call 1-800-772-1213 for assistance. After you hear “Briefly tell me why you are calling,” say “Help Desk” for help with a my Social Security account. Thanks!
Celia D.
I want to access my social security online but my email address has changed and I no longer have access to the one I used to created the account. How do I change the email address to my new one?
Ray F.
Hi Celia, you can speak to a Social Security representative for help with a my Social Security account between the hours of 7 a.m. and 12 midnight Eastern Time, Monday through Friday. Toll-free: 1-800-772-1213 After you hear “Briefly tell me why you are calling,” please say “Help Desk” for help with a my Social Security account.
Note: Although our regular telephone service representatives are not available after 7 p.m., Monday through Friday, our Help Desk representatives can assist you until 12:00 midnight Eastern Time.
TTY (for deaf or hard of hearing) 7:00 a.m. – 7:00 p.m.: 1-800-325-0778
Janette H.
I just filed for Medicare. I haven’t filed for socials security benefits yet. Do I have to apply for my social security account now.
Ray F.
Hi Janette. Our system allows individuals age 65 or older and not ready to start their monthly cash benefits, to sign up for Medicare ONLY and apply for their retirement benefits at a later date.
To learn more about the Medicare enrollment periods visit http://www.Medicare.gov. Thanks!