Change Your Address and Phone Number Online with my Social Security
Reading Time: 2 MinutesLast Updated: November 2, 2023
If you receive Social Security benefits, the easiest way to change your address and phone number is by creating a personal my Social Security account. Once you create your account, you can update your contact information from your preferred location. This feature is available for people who receive retirement, survivors, or disability benefits, along with Medicare enrollees. If you receive Supplemental Security Income, you can check the address that we have on record with your account.
Visit our my Social Security webpage to get started. To create an account, you must:
- Be at least 18 years old.
- Provide a valid email address.
- Have a Social Security number (SSN).
- Provide a U.S. mailing address (includes military addresses, APO/FPO/DPO, AE, AP, or AA).
Once you have a valid email address, you are ready to create your personal my Social Security account. When you visit my Social Security, select the “Create an Account” button. You will have the option to create your new my Social Security account with one of our two credential partners: Login.gov or ID.me.
- Login.gov is the public’s one account for simple, secure, and private access to participating U.S. government agencies.
- ID.me is a single sign-on provider that meets the U.S. government’s online identity proofing and authentication requirements.
Please note, if you already have a Login.gov or ID.me account, you can select the appropriate button to sign in with either one and access your personal my Social Security account. If you previously verified your identity with Login.gov or ID.me, you don’t need to do so again. If you don’t have a Login.gov or ID.me account, please select the “Create an Account” link to start the one-time registration process.
If you create a new Login.gov credential, we will still complete the identity verification part, so you will need to provide some personal information to us. You will also receive an activation code from us to complete the process.
Remember, you can do much of your business with us online.
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Tags: my Social Security, my Social Security account, online services
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Michelle
How can I change my phone number on my social security when I can’t get in my account because of code sent to old phone number
A.C.
Hi, Michelle. Thanks for your question. Please contact your local Social Security office for assistance. We hope this helps.
Ernestine
How do i change my email
A.C.
Hi, Ernestine. Thanks for visiting our blog. You may find our blog titled, How to Change Your Second Factor Authentication for Your Personal my Social Security Account. helpful. If you still need help accessing your personal my Social Security account, please call us at 1-800-772-1213, Monday through Friday from 8:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.” We hope this helps.
Marnita l.
My phone number is (971)599-9981
A.C.
Hi, Marnita. Thanks for visiting our blog. We respond to questions and provide general information on our Retirement, Survivors, Disability, Medicare and SSI programs. If you have a general question, we encourage you to ask here. But remember, never post personal information on social media. Thanks, again.
J S.
There is no longer an option available to update physical addresses on mySSA. This blog post is deprecated. Please update and replace.
Javonn b.
Is this true because why would they send my mail to address I no longer live smh
A.C.
Hi, Javonn. Thanks for visiting our blog. If you are receiving Social Security retirement or disability, you can create a personal my Social Security account to change your address online. If you are receiving Supplemental Security Income, you should contact your local Social Security office immediately. We hope this helps.
Samuel G.
How do I change my bank account number where my sis check goes?
A.C.
Hi, Samuel. Thanks for your question. If you are receiving Social Security retirement or disability, you can create a personal my Social Security account to change your direct deposit information online. If you are receiving Supplemental Security Income, you should contact your local Social Security office immediately. We hope this helps.
Monica C.
Update login information email and password
Donna D.
I have logged into the My Social Security site and selected to receive a paper copy of my statement. I have moved so I need to update my mailing address. I can’t find anything in my profile about a updating a physical US Postal Service mailing address.
A.C.
Hi, Donna. Thanks for visiting our blog. If you get Social Security benefits (retirement, survivors, or disability), you can update your contact information in a safe, quick, and convenient way by following these five steps:
This service is not currently available to people who receive Supplemental Security Income (SSI) or do not have a U.S. mailing address. However, if you are receiving SSI, you can easily check your address we have on record and update your telephone number via the My Profile tab in your personal my Social Security account. If you still encounter a problem with your personal my Social Security account, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.” We hope this helps.
Milcho M.
I don’t know how to change my address. I’m disabled and diabetic Need to apply for Medicare help.
A.C.
Hi, Milcho. Thanks for visiiting our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices for specific concerns. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.
Tina M.
My mother inlaw has no clue how to do anything online, she needs to update her info. we live 2 hrs apart yet when I call in to update it they want to speak with her. It’s been months since she has had access to her money because she had her phone and waller stolen. In order to get a replacement card her info needs to be updated.
A.C.
Hi, Tina. We are sorry to hear about your mother in law’s situation. She can call or visit her local Social Security office. Most local offices have resumed in-person service for people without an appointment. Customers who walk in without appointments may encounter delays. Visit How to Get Help from Social Security to learn more, including what to know if you need to visit an office. We hope this helps.
Jared
I have a new cell phone number where I need to receive my sign in code via text message. I called the social security last week and updated my new cell phone number. When I try to sign in at LOGIN.gov, the sign in code is still being sent to my old cell phone number. How do I update my cell phone number online?
A.C.
Hi, Jared. Thanks for visiting our blog. The Login.gov contact center will assist you through the Login.gov proofing flow only i.e. to help create, sign in and manage your login.gov account. This is done only through their online web support page (https://login.gov/contact/) where you can submit your questions/concerns. Though you can submit your questions at any time, login.gov’s customer support operating hours are Monday – Friday, 8:00 a.m. – 8:00 p.m. (Eastern Time) and it could take up to two business days for their customer support agents to respond to inquiries. We hope this helps.
Keir
I lost my activation code and I literally can’t log in. I have been on the phone multiple times for hours at a time..
Arlene
I need to report the death of a Social Security
beneficiary. I haven’t gotten through by phone.
A.C.
Hi, Arlene. Thanks for visiting our blog. We are sorry to hear about your loss and your experience. Typically, the funeral director notifies us directly to report a death. To verify, you can contact your local Social Security office. We hope this helps.
hattie w.
hamawa4522@yahoo.com i just need to tell some one i have moved to a senior apt address and home phone #have changed
A.C.
Hi, Hattie. Thanks for visiting our blog. If you are receiving Social Security retirement or disability, you can create a personal my Social Security account to change your address online. If you are receiving Supplemental Security Income, you should contact your local Social Security office immediately. Just a reminder – please be cautious about posting personal information on social media. We hope this helps.
Arunasalam p.
Hi
Greetings!!
I recently transferred to USA from India. And I have applied online for SSN with my India phone number. After I applied online I got the USA phone number now. Please help how can I update my USA phone number with SSN. I have still not gone to office for SSN process. I am planning to visit near by office soon. I am living in Pleasanton (postal code 94588).
Thank you!!
A.C.
Hi, Arunasalam. Thanks for visiting our blog. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 8:00 a.m. and 7:00 p.m., for assistance. You can also contact your local Social Security office. We hope this helps.