General
Making the Most of America Saves Week 2024
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America Saves Week, which runs from April 8 to 12 this year, is an excellent opportunity for organizations to promote good financial habits and for people to assess their own saving status. This year’s theme is “Saving for What Matters Most.” Planning and saving are key to a successful retirement. The earlier you start saving […]
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With IRS Direct File, Many Taxpayers Can File Taxes Online for Free
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The federal government has many critical responsibilities— protecting the planet; keeping our roads, skies, and food safe; and ensuring that Americans get the benefits they paid into for decades. The money to pay for all those things – and many more essential parts of American life – is collected by the IRS. But the tax […]
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Social Security Eliminates Overpayment Burden for Social Security Beneficiaries – Automatic Overpayment Recovery Rate Reduced to 10 Percent
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Social Security announced it will decrease the default overpayment withholding rate for Social Security beneficiaries to ten percent (or $10, whichever is greater) from 100 percent, significantly reducing financial hardship on people with overpayments. “Social Security is taking a critically important step towards our goal of ensuring our overpayment policies are fair, equitable, and do […]
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Social Security Announces Four Key Updates to Address Improper Payments
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Social Security Commissioner Martin O’Malley today announced he is taking four vital steps to immediately address overpayment issues customers and the agency have experienced. Commissioner O’Malley testified before the U.S. Senate Special Committee on Aging and the U.S. Senate Committee on Finance (excerpt): “For 88 years, the hard-working employees of the Social Security Administration have […]
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Statement by Commissioner O’Malley on the President’s Fiscal Year 2025 Budget
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The Biden-Harris Administration today released the President’s Budget for Fiscal Year 2025. Following historic progress made since the President took office—with nearly 15 million jobs created and inflation down two-thirds—the Budget protects and builds on this progress by lowering costs for working families, protecting and strengthening Social Security and Medicare, investing in America and the […]
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Today, the Social Security Administration published a proposed rule, “Use of Electronic Payroll Data to Improve Program Administration,” describing the agency’s plans for accessing and using information from payroll data providers to reduce improper payments, including overpayments, which improves service to customers. Unreported, late reported, and incorrectly reported earnings are often a cause of overpayments […]
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As the new Commissioner of Social Security, I am dedicated to ensuring equitable access to our programs and high-quality service for everyone seeking our help. In line with the Administration’s whole-of-government approach to deliver better outcomes for the American people, I’m pleased to share our Equity Action Plan 2023 Update. Our equity work supports progress […]
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Social Security Improves Customer Experience Ranking
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We’re committed to improving customer service by providing more access to our programs and services, and our efforts have paid off. We’re proud to announce that Social Security’s ranking on Forrester’s 2023 Customer Experience Index increased by 3.3 points – the only agency on the list to make a significant gain. We achieved this higher […]
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National Network for Youth (NN4Y) is dedicated to transforming systems so that no young person in America experiences homelessness. In the United States, roughly 4.2 million young people— one in 10 young adults ages 18 to 25 and one in 30 youth ages 13 to 17— experience homelessness each year. Of those, about 700,000 are unaccompanied […]
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How We Serve People Who Have Limited English Proficiency
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We have resources in many languages to help people with limited English proficiency (LEP). By addressing language and other barriers, we can help more people access Social Security programs, services, and benefits. Our free interpreter services are available to people who prefer to conduct business in a language other than English. We offer interpreters in […]
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