COVID-19, General

Update on Our Reentry Plans

December 22, 2021 • By

Last Updated: December 22, 2021

Social Security Administration LogoWe want to give you an update on our preparations for returning our employees to local Social Security offices, a process called reentry.

You may have seen a proposed reentry date of January 3, 2022 in the draft reentry plan that we provided to our unions, or in the media. While some executives reentered on December 1, we have not set a reentry date for the rest of the agency.

The best way to reach us is online at SSA.gov, or by calling our National 800 Number or a local Social Security office. At this time, please remember that we can only provide in-person service by appointment only for limited, critical issues. And we continue to hold voluntary hearings by online video and phone. We are taking steps to increase in-person help for people unable to complete their business online or by phone.

We will keep you updated on our reentry process.


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Darlynda Bogle, Acting Deputy Commissioner for Communications

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  1. Jamie D.

    when mailing into get a name changed after a marriage do you have to provide all original documents? birth certificate, driver’s license, and marriage license? or just the marriage license? I would hate to mail on my driver’s license and be with out it especially if I cant just go get this done in office. also do we have a date we can get this done in office, would it just be easer to wait?

    Reply
  2. Ralph G.

    I lost all info on my social security account when my cell phone was stolen in November. Recently found the 8-degit re-entry number. Can I get back to my social security account site using this re-entry code number?

    Reply
    • Vance R.

      They say that i went over my limit and i havent got a check since July of 2021 they didnt say how much i owe or how long they was gonna hold out on me theSocial Security Office n Dyersburg Tn has been closed i call that number never get an answer could u just please tell me who is taking all my money can somebody write me a letter or give me a call please this aint right im just saying

      Reply
    • Ann C.

      Hi, Ralph. We are sorry to hear about your situation. If you are unable to access your account or encounter a problem with your personal my Social Security account, please call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 8:00 a.m. to 7:00 p.m. At the voice prompt, say “help desk.” We hope this helps.

      Reply
  3. Terris M.

    I will be 66 in March 2022 and my husband will be 79. we are having to retire. He already receives benefits and I understand there use to be a law that would allow me to receive benefits through his SS if I don’t apply for mine until 70. Is this still a law?

    Reply
    • Ann C.

      Hi, Terris. Thanks for your question. To qualify for spouse’s benefits, your spouse must be receiving retirement or disability benefits. Keep in mind if you qualify for your own benefits and for benefits as a spouse, we always pay your own benefits first. If your benefits as a spouse are higher than your own benefits, you will get a combination of benefits equaling the higher spouse benefit. For more information, please visit our Filing Rules for Retirement and Spouses Benefits page. We hope this helps. 

      Reply
  4. Bonnie C.

    When do you plan to catch up on the months of documents you haven’t scanned yet? next month you start taking medicare i don’t need from me and I submitted my forms showing i didn’t want part B in plenty of time. Get back into the office and do your work. YOu are costing taxpayers money

    Reply
  5. Wilton T.

    I am a retired military I here that we can draw extra social security is this true?

    Reply

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