Appeal Your Non-Medical Decisions Online
Reading Time: 1 MinuteLast Updated: December 12, 2016
Social Security has a new way for you to conduct business with us online. You no longer need to visit our offices or call us to appeal a denial or adverse action related to your benefits. Beginning December 10, 2016, you can file an appeal online for non-medical issues, even if you live outside the United States. Examples of non-medical appeals include those for overpayments and Medicare premium rates.
The online appeals application is simple, convenient, and secure; it guides you through every step of the process. From outlining your rights to an appeal, to publications on the appeals process, a fair review of your case is right at your fingertips. The online application also lets you upload supporting documentation and save your submission.
Submitting your appeal and necessary documents online will save time and can help expedite the decision. Here are some things you’ll need when you’re ready to submit an appeal:
- Notice date or receipt from Social Security that explains what adverse action you wish to appeal; and
- Supporting documentation you wish to add to your request for appeal.
You can learn more about our appeals process by reading our publication Your Right To Question The Decision Made On Your Claim.
Social Security is constantly looking for ways to make our services accessible and readily available when you need them. It’s part of our commitment to delivering excellent service and providing you with more options, like an online appeal, to conduct your business.
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Tags: Medicare, Social Security benefits
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Jim Borland, Assistant Deputy Commissioner, Communications
Jim Borland, Assistant Deputy Commissioner, Communications
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Terry W.
So how do I do it? there appears to be no link to online non medical appeals. This is the most confusing website I’ve seen in years– and it’s for seniors? what a cruel joke this is.
A.C.
Hi, Terry. We are sorry to hear you are having trouble filing an appeal online. You can visit our Appeal a Decision webpage and select the level of appeal you need. We hope this helps.
Norene N.
New benefit amount says an increase of 2.8% in 2019 because of a rise in the cost of living, however nothing changed Will continue to recieve$451
V.V.
Hi Norene. For some beneficiaries, their Social Security increase may be partially or completely offset by increases in Medicare premiums. The Social Security Act contains a “hold harmless” provision that protects most beneficiaries. The amount of the benefit will stay the same even though the Medicare Part B premium increases. For information about Medicare premiums in 2019, visit http://www.medicare.gov.
Paul J.
Question/Appeal, please:
In a letter dated November 21
(BNC# 18IB569F95045-A), it indicated that I’ll be incurring a $40.70 late filing surcharge in 2019 for Medicare Part B.
1. I don’t know if this would matter, but I believe this relates back to June, 2016 when I first went on Medicare Part B – the reason being, my company at that time, removed my healthcare insurance, thus I had no choice to seek coverage mid year.
2. The company then did an about-face in March of 2017 and put me back on their company coverage.
I’m writing to see if the $40.70 charge can be waived? If not, how long will I be charged the $40.70? For all of 2019?
Thank you.
V.V.
Thank you for contacting us, Paul. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.
To inquire about your surcharge, you will have to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
Larry C.
I just received the form with your new benefit amount with the increase of 2.8%. Odd thing is that the amount received is exactly the same as before. Can you explain this please?
V.V.
Hi Larry. For some beneficiaries, their Social Security increase may be partially or completely offset by increases in Medicare premiums. The Social Security Act contains a “hold harmless” provision that protects most beneficiaries. The amount of the benefit will stay the same even though the Medicare Part B premium increases. For information about Medicare premiums in 2019, visit http://www.medicare.gov.
john w.
I HAVE INSURANCE AT MY JOB. LOWE’S HOME IMPROVEMENT CO. BLUE CROSS BLUE SHIELD.
Alice M.
I have a Medicare Advantage Plan 2 now and I will be switching to plan 1 in 2019. Why am I having to pay for Medicare Prescription Drug Plan in 2019?
V.V.
Thank you for contacting us, Alice. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.
To inquire about Medicare premiums being withheld from your Social Security, you will have to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
susan H.
I’m trying to access the on line form to appeal a non-medical issue and cant bring it up.
V.V.
Hi Susan, thank you for using our blog. Check out our Frequently Asked Questions web page for details on filing an appeal.
Randal M.
I’m signed up for my Medicare through Chevron. They said that they would pay a % and I pay the difference. So I’m a little confused. Please help me understand the situation.
V.V.
Hello Randal. If you signed up for a plan through a former employer, you need to contact them with any questions that you have. For questions related to Medicare and Medicare Advantage Plans, call 1-800-MEDICARE (TTY 1-877-486-2048) or visit http://www.medicare.gov.
Linda f.
my wifes benefits do not seem right. we are suppose to get a 2.8% raise,but it give her the same amount as last year. No increase. the amount in question is 412.00
V.V.
Hi Linda. For some beneficiaries, their Social Security increase may be partially or completely offset by increases in Medicare premiums. The Social Security Act contains a “hold harmless” provision that protects most beneficiaries. The amount of the benefit will stay the same even though the Medicare Part B premium increases. For information about Medicare premiums in 2019, visit http://www.medicare.gov.
Kathleen M.
I received a computer generated letter from the SSA today which is 12-13-2018. The letter stated I would receive a 2.8 % increase in my benefits on or about January 9.2019. The amount you show me receiving is
$309.00 after my deductions. That is what I received all of 2018. So where is my 2.8%$ increase in benefits