Appeal Your Non-Medical Decisions Online
Reading Time: 1 MinuteLast Updated: December 12, 2016
Social Security has a new way for you to conduct business with us online. You no longer need to visit our offices or call us to appeal a denial or adverse action related to your benefits. Beginning December 10, 2016, you can file an appeal online for non-medical issues, even if you live outside the United States. Examples of non-medical appeals include those for overpayments and Medicare premium rates.
The online appeals application is simple, convenient, and secure; it guides you through every step of the process. From outlining your rights to an appeal, to publications on the appeals process, a fair review of your case is right at your fingertips. The online application also lets you upload supporting documentation and save your submission.
Submitting your appeal and necessary documents online will save time and can help expedite the decision. Here are some things you’ll need when you’re ready to submit an appeal:
- Notice date or receipt from Social Security that explains what adverse action you wish to appeal; and
- Supporting documentation you wish to add to your request for appeal.
You can learn more about our appeals process by reading our publication Your Right To Question The Decision Made On Your Claim.
Social Security is constantly looking for ways to make our services accessible and readily available when you need them. It’s part of our commitment to delivering excellent service and providing you with more options, like an online appeal, to conduct your business.
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Tags: Medicare, Social Security benefits
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Jim Borland, Assistant Deputy Commissioner, Communications
Jim Borland, Assistant Deputy Commissioner, Communications
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Elizabeth L.
I tried to submit a non-medical appeal and finished all the required information BUT there is no where on the summary page to submit my appeal!
Gary H.
my SS payment is $5 less than last year even with the increase. It would usually be increased by a few dollars. Can we get an explanation or is it because SS cuts?
HaSSAN M.
MY QUASTION IS THAT I HAVE HEALTH INSURANCE THROUGH MY WIFE S WORK TOTAL HEALTH CARE ,AM I STILL IN TITLE TO DEDUCTFROM MY CHECK THE AMOUNT FOR MEDICARE MEDICAL INSURANCE
RuthAnn B.
HOW LONG WILL THIS AMOUNT BE TAKEN OUT? I just got my paper that was suppose to be sent out in Nov.
RuthAnn B.
HOW LONG WILL THIS AMOUNT BE TAKEN OUT?
YUNRU T.
Subject:: Request for retirement benefit reconsideration
Dear Sir：
1. I have been receiving my monthly retirement benefit of $178.00 since Jan 2019 to Sep 2019. However, for some unknown reason, my benefit was deducted from $178.00 to $138.00 after Sep 2019.( I’m just wondering if maybe the change on my retirement benefit was caused by typographical error by SSA staff.)
2. I sent a registered airmail letter (RA 096 91577 6 TW) to the Office of International Operations (Baltimore MD) on Sep 23,2019 asking them (1) to give an explanation on why my retirement benefit amount is lower than usual and (2) a request for my benefit reconsideration.4 months has already passed, I still have not received any further explanation for that change.
3.Although my new benefit is increased to $140.00 on Jan 2020, an unreasonable situation still exists. I deeply desire that you check the documents concerning my retirement benefit amount which was given to me during the period of 2018 and 2019 by SSA. I would appreciate an explanation and any help you can give me to resolve this situation.
4. my SSN: *** – ** – ***
Thank you
A.C.
Hi, Yunru. For your security, we do not have access to private information in this venue. Since you are living outside of the U.S. you can contact your local Federal Benefits Unit for any assistance related to Social Security benefits. Also, our Office of International Operations home page provides more information to assist our customers living abroad. We hope this is resolved soon.
Suzanne L.
I’ve tried to call and wait time is quite long. My new benefit amount notice said my benefit will increase by 1.6% in 2020, however the amount is actually staying the same.
Please advise.
Suzanne Lehr, 2 Antilles Street, St. Joseph, MO 64506
A.C.
Hi, Suzanne. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Janet D.
Received statement of new SS benefit amount for 2020. It is WRONG. Do not deduct $59.20 for Humana RX Plan. The amount to deduct is $13.20.
A.C.
Hi, Janet. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Janet S.
I don’t know if I’m in the right place for this but I received my new benefit amount for the 1.6% increase for 2020 and I am now receiving less than I was before. Before the increase I was getting $1438.50 now I’m getting $1423.90 which is a $14.60 decrease. I don’t understand why I’m getting less than what I was getting it its supposed to be a 1.6% increase. Thank you for your time and please let me know.
A.C.
Hi, Janet. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
Frank J.
I AM QUESTIONING THE AMOUNT OF $171.70 TAKEN OUT FOR MY MEDICARE MEDICAL INSURANCE? ALSO, $20.90 FOR MEDICARE PRESCRIPTION DRUG .
L.A.
Hi Frank. Please contact Mediare by calling 1-800-633-4227 (TTY 1-877-486-2048). For specific billing questions and questions about your claims, medical records, or expenses, log into MyMedicare.gov, or call Medicare at 1-800-633-4227 (TTY 1-877-486-2048). If you want Medicare to be able to give your personal information to someone other than you, you need to fill out an “Authorization to Disclose Personal Health Information.” You should also contact your local Medicare SHIP (State Health Insurance Program Coordinator) to discuss your health insurance options. We hope this helps.