Appeal Your Non-Medical Decisions Online
Reading Time: 1 MinuteLast Updated: December 12, 2016
Social Security has a new way for you to conduct business with us online. You no longer need to visit our offices or call us to appeal a denial or adverse action related to your benefits. Beginning December 10, 2016, you can file an appeal online for non-medical issues, even if you live outside the United States. Examples of non-medical appeals include those for overpayments and Medicare premium rates.
The online appeals application is simple, convenient, and secure; it guides you through every step of the process. From outlining your rights to an appeal, to publications on the appeals process, a fair review of your case is right at your fingertips. The online application also lets you upload supporting documentation and save your submission.
Submitting your appeal and necessary documents online will save time and can help expedite the decision. Here are some things you’ll need when you’re ready to submit an appeal:
- Notice date or receipt from Social Security that explains what adverse action you wish to appeal; and
- Supporting documentation you wish to add to your request for appeal.
You can learn more about our appeals process by reading our publication Your Right To Question The Decision Made On Your Claim.
Social Security is constantly looking for ways to make our services accessible and readily available when you need them. It’s part of our commitment to delivering excellent service and providing you with more options, like an online appeal, to conduct your business.
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Tags: Medicare, Social Security benefits
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Jim Borland, Assistant Deputy Commissioner, Communications
Jim Borland, Assistant Deputy Commissioner, Communications
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Nancy P.
I have been denied my Part D coverage by Medicare. The denial letter states “this decision is final and can’t be appealed.”. It is necessary for me to contact my Senators to report this issue. I am now not offered any possible Part D coverage until January 2020 because my agent failed to tell me that I would NOT be able to arrange autopayments for the premiums. I believed he did this and ignored the requests for premium payments because I believed my bank statements reflected they were paid. We did give the agent a blank check with VOID on it but he said, “I don’t need one from you Nancy.” I inferred that since my name is on the check the process would be handled by him as PREVIOUS years. He now disavows any responsibility for this. I am now facing financial ruin for the remainder of the year. I was told that I could enroll now only if I could find a 5-Star Plan. Your website does not show me this. I am now completely uncovered for RX coverage and will have to discontinue about half of my medications. I am perfectly capable of paying premiums but this phony enrollment period exception prevents me from shopping for a plan like other people can.
A.C.
Hi, Nancy. We are sorry to hear about your situation. Unfortunately, your question is a bit more complex than we can handle in this forum. For your security, we do not have access to information about your account in this venue. To get additional information on Medicare benefits, click here. You may also wish to contact your local Medicare SHIP (State Health Insurance Program Coordinator) to discuss your options. We hope this helps.
Barbara Z.
I received a letter from Social Security stating I requested
another $32.50 from my Medicare.I DID NOT Request any thing like this. Already they are taking $135.50 out for Medicare Medical Insurance. What is this extra foe. I get an increase, then an amount is taken for Insurance. What is going on here? I was born in the United States 83 years ago and paid into Social Security. Now I am widowed and need every penny I saved for. PLEASE someone give me an answer. Barbara Kuhn
A.C.
Hi, Barbara. For your security, we do not have access to private information in this venue. We ask that members in our Blog community work with our offices with specific questions. You can call us at 1-800-772-1213, Monday through Friday, between 7:00 a.m. and 7:00 p.m., for assistance. Generally, you will have a shorter wait if you call later in the day. You can also contact your local Social Security office. We hope this helps.
William R.
I filed an IRMAA appeal over 30 days ago and have heard nothing. I used the forms and envelope supplied by me at the SSA office. The web site to check status doesn’t work, http://irmaa.bi.ssa.gov
First appeal was approved for 2018 then reversed for 2018 and an overpayment was applied to my Jan 2019 SS payment. I appealed that in January and have not received notification. Can you help me?
Debra D.
You billed me again for plan B,I canceled plan B months ago.You refunded the payment for last month ,but you billed me again, please refund the payment asap and stop billing me for plan B .
V.V.
Thank you for contacting us, Debra. Unfortunately, and because of security reasons, we do not have access to personal records in this blog and cannot assist you.
To inquire about your Medicare premiums, you will have to contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
Mary A.
YIKES!!!!!!!
Why has my Medicare Prescription Drug plan incresed by almost $20 this year????
Jeannine M.
Received new cola adjustment 2.8%. Unfortunately i was receiving 669.00 each month and multiplied that amount by 1.028 and shows the amount of 688.00. However only received the amount of 678.00. Why the difference?
V.V.
Hi Jeannine. For some beneficiaries, their Social Security increase may be partially or completely offset by increases in Medicare premiums. The Social Security Act contains a “hold harmless” provision that protects most beneficiaries. The amount of the benefit will stay the same even though the Medicare Part B premium increases. For information about Medicare premiums in 2019, visit http://www.medicare.gov.
Eloise C.
My net monthly benefit last year was $1191.00. Despite the increase of 2.8% and the increase in monthly Medicare, my 2019 net benefit was reduced to $1122.00. My husbands net is $2381.00. I do not understand the monthly reduction of $69.00?
I am Eloise C Murray
SS# *** – ** – ***
eloisemurray@msn.com
V.V.
Hi Eloise. For some beneficiaries, their Social Security increase may be partially or completely offset by increases in Medicare premiums. The Social Security Act contains a “hold harmless” provision that protects most beneficiaries. The amount of the benefit will stay the same even though the Medicare Part B premium increases. For information about Medicare premiums in 2019, visit http://www.medicare.gov.
For a specific explanation pertaining to your situation, please contact your local office or call our toll-free number at 1-800-772-1213. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m.
Bil A.
I received a letter saying I got a cola of 2.8%. The new amount for 2019 is 1947.00.
The problem is that is what I received in 2018 (1947.00) it didn’t go up at all.
What do I do I’ve looked through this website till my eyes hurt.
V.V.
Hi Bill. For some beneficiaries, their Social Security increase may be partially or completely offset by increases in Medicare premiums. The Social Security Act contains a “hold harmless” provision that protects most beneficiaries. The amount of the benefit will stay the same even though the Medicare Part B premium increases. For information about Medicare premiums in 2019, visit http://www.medicare.gov
Marsha V.
When I received a notice from S.S. regarding my increase it was stated that I would receive $818.00 ,so when I check my Bessemer Credit Account I notice that only $800.00 which is lest than my December one. So please explain to me why it is. Thank you
Judith M.
I have received my 2019 awards letter and I am questioning the net amount of the award.
The amounts shown after medicare and prescription
drugs deduction is $899.00.The amount of my
direct deposit is only $865.00 less $34.00
This is the same amout of the difference for 2018.
willl you please advise the difference?
Thank you,
Judie M. Gookin
Charlie@gookin.net
***-**-7974
K.O.
Hello Judith. Unfortunately, your issue is a bit more than we can handle via this forum. For your security, we do not have access to private information in this venue. We ask that you work directly with your local office on specific questions relating your case. We hope this is resolved soon. Thanks.
A.C.
Hello, Judith. For your security, we do not have access to private information in this venue. We ask members in our Blog community to work with their local office with specific questions about their case. You can also call us toll-free at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m., Monday through Friday. Generally, you will have a shorter wait if you call later in the day. Just a reminder – please be cautious about posting personal information on social media. We hope this is resolved soon.