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Appeal Your Non-Medical Decisions Online

December 12, 2016 • By

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Last Updated: December 12, 2016

woman on her ipadSocial Security has a new way for you to conduct business with us online. You no longer need to visit our offices or call us to appeal a denial or adverse action related to your benefits. Beginning December 10, 2016, you can file an appeal online for non-medical issues, even if you live outside the United States. Examples of non-medical appeals include those for overpayments and Medicare premium rates.

The online appeals application is simple, convenient, and secure; it guides you through every step of the process. From outlining your rights to an appeal, to publications on the appeals process, a fair review of your case is right at your fingertips. The online application also lets you upload supporting documentation and save your submission.

Submitting your appeal and necessary documents online will save time and can help expedite the decision. Here are some things you’ll need when you’re ready to submit an appeal:

  • Notice date or receipt from Social Security that explains what adverse action you wish to appeal; and
  • Supporting documentation you wish to add to your request for appeal.

You can learn more about our appeals process by reading our publication Your Right To Question The Decision Made On Your Claim.

Social Security is constantly looking for ways to make our services accessible and readily available when you need them. It’s part of our commitment to delivering excellent service and providing you with more options, like an online appeal, to conduct your business.

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About the Author

Jim Borland, Assistant Deputy Commissioner, Communications

Jim Borland, Assistant Deputy Commissioner, Communications

Comments

  1. RUTH L.

    I was drawing my husbands ss, but now I am 70 and they told me I would draw my own ss in janurary and receive extra 85,00 dollars, my name is ruth l moody, ss number xxx-xx-xxxx, I did not receive my 85.00 and I need this badly, please let me have my extra money thanks

    • R.F.

      Hello Ruth. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!

  2. dixie l.

    income has changed for 2019, will be receiving social security only

  3. fernando v.

    my name. fernando vazquez ayala, my ssn is 351486513 i received a ssa-4926-sm-f- (1-2019), and i noticed that iam paying for medicare medical insurance, i never used medicare since i start collecting my ss pension, i still have to pay even if i dont used, i have a insurance in mexico thru my wife in mexico, i be glad if you can help my thanks.

  4. Barbara J.

    I just got my new rate for ss payment, and I believe that the rate is not 2.8%. I am only getting on the new rate a $6.00 raise, and 2.8% of 599.00 is 16.00. I calculated my husbands and his is right . 952.00x 2.8% is 26.00, he is getting $24.00 more, I am wondering why?
    My ss# ends in 5538 Thank you Barbara Walthier

  5. Dejan J.

    I submitted request for discontinuation of the Medicare coverage and the charge for it. The request was submitted in our local SS office in the beginning of October 2018 in San Marcos, CA office.
    Until this day SS Administration keeps reducing my check for the cost of Medicare.
    I am traveling – visiting my children and grandchildren in Australia and Europe and I need that money for travelers insurance. Medicare cannot cover / protect me outside the US.
    Why is my request ignored?

  6. Alicia M.

    Appeal a decision based on holding two months of social security overpayment. Instead of you holding my paychecks, may I make payment arrangements

  7. gloria r.

    Received my social security statement for 2019 and I don’t understand why my medicare insurance raised $14.70? I didn’t think it was raising for 2019.

  8. Barbara M.

    I received my Social Security benefits statement and am wondering why my amount deducted for Medicare Medical Insurance in the amount of $135.50 while last year it was only $80.00. On my letter from you it was addressed to Barbara Martin and that was an error somehow which was incorrect.

  9. Delight G.

    I received form SSA-4926-SM 91-2019, it stated I
    would receive a 2.8% increase. The amount did not increase, I wan’t to know why.

  10. Karlene M.

    My new benefit amount shows $145.70 being deducted for Medicare Medical Insurance and I believe it should be $135.50. Also you show $15.80 for Medicare Prescription Drug Plan and that should be covered by United Healthcare according to my insurance representative. Please let me know why the discrepancy as opposed to my friends who have the same coverage as me.

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