Health Care, Online Services

A COVID-19 Update from Our Commissioner

March 19, 2020 • By

I want you to hear directly from me how the COVID-19 pandemic is affecting our services. The first thing you should know is that we continue to pay benefits. Be aware that scammers may try to trick you into thinking the pandemic is stopping your Social Security payments but that is not true. Don’t be fooled.

To protect you and help stop the spread of this coronavirus, we cannot accept visitors in our offices at this time. There are several other ways you can get help. Many services are available online. If you have a critical need that you cannot address online, we can help you over the phone.

Please visit our Coronavirus Disease (COVID-19) page to find out what services we are continuing and which ones we are suspending, how to contact us, and important information about deadlines we are extending to ease the burden on you and medical providers during this pandemic.

You can subscribe to receive email or text message notifications when we update our Coronavirus Disease (COVID-19) page. Please share this information with your family and friends to help us spread the word.


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About the Author

Andrew Saul, Commissioner, Social Security Administration

Andrew Saul, Commissioner, Social Security Administration

Commissioner of Social Security Administration

Comments

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  1. Paula. Smith

    I received the first stimulus check by mail but never received the 2nd one. My income has not changed. I left a message with the IRS but t never received a message or a check back.

    Reply
    • Vonda

      Hi Paula, thanks for using our blog. The Internal Revenue Service (IRS), not Social Security, issues the Economic Income Payments. Social Security cannot answer EIP questions about your specific situation. Check out our Social Security and Coronavirus web page for more details. We hope this helps.

      Reply
  2. Paula. Smith

    I’ve left one message already with no response. Why did I not receive the second check. Please advise. You may contact me at my email address below or by phone 7706686492.
    Thank you
    Paula Smith

    Reply
  3. Toni

    I’m on s.s.i. when will we get the 3rd stimulus check

    Reply
    • Vonda

      Hi Toni, thanks for using our blog. The Internal Revenue Service (IRS), not Social Security, issues the Economic Income Payments. Social Security cannot answer EIP questions about your specific situation. Check out our Social Security and Coronavirus web page for more details. We hope this helps.

      Reply

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