Update on Social Security Offices

Earlier this week, The White House issued national guidance regarding Opening Up America Again. We are evaluating this information as it relates to our agency and are continuing to closely monitor the COVID-19 situation across the nation. In fulfilling Social Security’s mission, when we reopen offices to the public, we will provide a safe environment for both the people we serve and our employees.

As we continue to develop our plans, our offices will remain closed to the public for face-to-face service, and our employees will continue to work remotely and provide services to the public. We will provide updates moving forward and post updated information on the status of our offices, by state, at our website. Our agency will provide these updates directly, and please disregard other sources of information regarding the status of our offices.

We will continue to provide the vital service the public relies on. Please visit our website for more information about our services during the pandemic.



719 thoughts on “Update on Social Security Offices

  1. Help

    I help refugees who are legally eligible to receive a SS#.
    However , first time applicants are required to show their documents in person at a SS office which are all closed!

    Therefore, we have people who want to work but survive on welfare because there are no provisions to get these legal refugees a SS#.

    Can’t you figure out a way to accept electronic documents , perhaps with county social service documents that prove that the county government people have personally seen the documents…..?

    • Hi Carol, thanks for using our blog. We continue to process Social Security Numbers and issue cards for certain lawful immigrants, we call these processes Enumeration at Entry (EAE) and Enumeration beyond Entry(EBE).

      If these automated processes are not available, we will schedule an in-office appointment for a new card request for those with a critical need. Appointment availability is based on available staff and office operating status. Please call your local office to see if an in-office appointment is necessary and possible. To contact your local office, please look for the local office telephone number at Social Security Office Locator under “Social Security Office Information” for the office you select. The toll-free “Office” number is your local office.


    • Hi Susan, thank you for using our blog. First, realize your son may not need a replacement card. He will rarely need to show it. Knowing the Social Security number is what is important. However, if he must get a replacement card, he may be able to apply online if he’s 18 or older. Visit our Social Security Number and Card page to learn how. If he cannot request a replacement card online, he can call his local office and request that we mail an SSN printout instead of a replacement Social Security card. Unfortunately, we are unable to process replacement Social Security card requests by phone at this time.

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