Online Services

This Fall, Fall Into an Online Account with my Social Security

October 13, 2015 • By

Last Updated: August 4, 2021

happy woman outside with lap top

As the sounds of summer quiet down, and the air turns cooler, you’ll want to check out your favorite football team, check your furnace settings, and check your earnings in your Social Security Statement online.

Opening a free personal my Social Security account is convenient and secure. Once you establish an account, you’ll have access to a wealth of information. For example, you can get an estimate of your future retirement benefits, get an estimate of your benefits should you become disabled, and verify your earnings history.

Are you a person who prefers to read materials with paper in hand? Fear not, as my Social Security allows you to view, print, and save your full Statement. This option is especially important, because we only mail paper statements to most beneficiaries every five years.

If you’re already receiving benefits, my Social Security is also a great tool! Once you establish a personal my Social Security account, you’ll be able to change your address or update your direct deposit, print a benefit verification letter, get a replacement Medicare card and a replacement SSA-1099 or SSA-1042S statement.

While you’re visiting our website to establish your personal my Social Security account, you’ll want to check out our new redesigned website. We’ve changed the look of the site based on your feedback and made it easier to navigate and more accessible on mobile devices.

Establishing a secure account on my Social Security has never been easier and can be done in as little as 15 minutes — so there’s no reason to delay. You’ll be asked some basic questions to verify your identity. Then you’ll choose a user name and password. Pretty soon you’ll be registered with full access.

At Social Security, our highest priority is protecting the privacy and security of the personal information we maintain on you and almost every American, so you can rest assured that doing business online with us is both safe and secure.

When the leaves show brilliant shades of red, orange, and yellow this fall, you’ll want to show that you’re part of the millions of people who have chosen to establish a personal my Social Security account.


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Deputy Commissioner, Office of Communications

Comments

  1. Fisioterapia

    Do you see that?

    Fisioterapia

  2. Very D.

    Did you know that U.S. Citizens residing abroad and not having an address in the USA are not eligible to establish “My Social Security” on-line site.
    This ridiculous and absurd policy must be amended immediately to better serve Americans living overseas.

    • Ann C.

      Hi. We’re sorry for any inconvenience. The my Social Security authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. However, you do not need a U.S. address to access our website or to file online for benefits. Please contact your local Federal Benefits Unit for any assistance related to your Social Security benefits. Also, our Office of International Operations (OIO) home page provides more information to assist our customers living abroad. We hope this information helps!

  3. Catherine S.

    I would like to set up a Social Security account, but I now live in Canada and do not have a USA address. I worked in USA for 20+ years and am eligible.
    What can I do?
    Catherine

    • Ann C.

      Thanks for your question, Catherine. At this time you must have a U. S. mailing address to create or to access your online account. The “my Social Security” authentication system requires address verification as one of the essential criteria for issuing an account. People with APO/FPO/DPO addresses can create an account overseas, but our system does not support registration and account creation for users with a foreign address yet. Please contact your local Federal Benefits Unit for any assistance related to your Social Security benefits. Also, our Office of International Operations (OIO) home page provides more information to assist our customers living abroad. We hope this information helps!

      • Very D.

        So, when about will foreign address be accepted, and what is the reason for this silly policy?

  4. Penelope S.

    Can I get my income tax for 2018 on line if so when will they be a available?
    Thank you

  5. Nancy B.

    Account code 13598861

  6. Pamela M.

    I need help on getting into my social security account.I got locked out.

    • Vonda V.

      Hi Pamela. We are sorry that you are having trouble creating a my Social Security account. To pass the verification process, we match the personal information you give us with the data we have in our records. Then, we use our Identity Services Provider to further verify your identity.

      If you are locked out, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”. We hope this information helps.

  7. Veronica B.

    I am trying to log in and I am locked out. I just need my award letter printed up.

    • Kenny O.

      Hello Veronica. We regret to hear of this inconvenience. For help logging into your my Social Security account, you may:
      • Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      • Contact your local Social Security office. Hope this helps.

  8. Shakeela J.

    How do I get my access activation code number please help

  9. Jeffery S.

    who do I contact about being locked out of my account due to password failure?

    • Vonda V.

      Thank you for using our blog, Jeffery. We offer various ways for you to reset your password. See our Frequently Asked Questions web page for more details. If you are having difficulties and need assistance, you can call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”. We hope this information helps.

  10. Sandra J.

    Do I have an account?

    • Ray F.

      If you are unable to create an account or encounter a problem with your my Social Security account, you may:
      •Call us at 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday from 7 a.m. to 7 p.m. At the voice prompt, say “helpdesk”; or
      •Contact your local Social Security office. Thanks!

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