General Information
Equity in Every Tongue: Social Security’s Long-Term Commitment to Language Access
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Social Security has supported people with Limited English Proficiency (LEP) for decades. The agency’s longtime policy has been to ensure that people have access to services regardless of their ability to communicate in English. In 1992, Social Security issued a report that addressed the gap between the public’s need for more language services and its […]
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Social Security Is Improving Our National 800 Number and Reducing Call Wait Times
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Social Security launched a national 800 number in October 1988. Today, our agents answer more than 28 million phone calls a year. Our new telephone platform makes it even easier to connect with us. Why use our 800 number? For more than 35 years, our toll-free number has been an easy way to contact Social […]
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Social Security is Translating More Materials in Native Languages
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The loss of Native languages in this country is a direct result of the Indian Boarding School System run by the federal government for 150 years. (Federal Investigative Report findings.) In October 2024, President Joe Biden issued a “long overdue” formal apology for the abuse suffered by Native children forced to attend Indian boarding schools. […]
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Follow Social Security Commissioner O’Malley on Social Media
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We’re excited to share that our Commissioner’s Office has expanded its presence on social media! You can follow Commissioner O’Malley @OMalleySSA on X, and on his new Facebook page. The Office of the Commissioner is also on LinkedIn. These accounts provide even more important Social Security news, plus timely updates about our efforts to improve […]
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Celebrate Social Security’s Many Spanish-Language Resources
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National Hispanic Heritage Month is celebrated every year from September 15-October 15. To mark the observance, we want the public to be aware of our many resources for our Spanish-speaking customers. We have many bilingual employees who fluently speak and understand both English and Spanish. While they are critical to serving the needs of a […]
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Social Security Teams up With Immigration Services To Simplify Enumeration for New Citizens
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September 17 is Constitution Day and Citizenship Day, an opportunity to celebrate the connection between the Constitution and citizenship. We have a chance to reflect on what it means to be a citizen of the United States and recognize those becoming U.S. citizens. As we celebrate this year, we have important news to share. We […]
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6 Ways To Help Your Loved Ones This Grandparents Day
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Research and experience show grandparents can have a positive impact on their grandchildren. Have you ever wished you could return the favor? Here are 6 ways you can make a difference in the lives of your grandparents and other older relatives. Use your computer skills to help them create a personal my Social Security account […]
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We’re Making It Easier To Do Business With Us Electronically
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We’ve heard your preference to do business with us electronically. You want to submit forms, evidence, and other information online. If your signature is needed, you want to be able to sign documents electronically before submitting them. We’ve released the eSignature/Upload Documents as an option to submit documents. This new, online service option allows our […]
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Will Remarrying Affect My Social Security Benefits?
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Whether it’s a morning ceremony or an evening gala, excitement is in the air. You’re getting remarried! We can help you with Social Security-related questions regarding your remarriage. You may be wondering about changing your name on your Social Security card. Visit our Change name with Social Security page and answer a few questions to […]
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Social Security Has Protected the Nation’s Families for 89 Years
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Social Security is one of the most successful anti-poverty programs in the history of our country. For 89 years, our benefits have provided financial security to countless families. Today more than 71 million Americans receive about $1.5 trillion in benefits during the year. President Franklin D. Roosevelt signed the Social Security Act on Aug. 14, […]
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