General Information
Social Security Strengthens Identity Proofing Requirements and Expedites Direct Deposit Changes to One Day
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The Social Security Administration (SSA) is taking proactive steps to enhance the security of its services by implementing stronger identity verification procedures. The updated measures will further safeguard Social Security records and benefits against fraudulent activity. Over the next two weeks, SSA will carefully transition to stronger identity proofing procedures for both benefit claims and […]
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Social Security Provides Update about its Death Record
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We announced yesterday that more than three million deaths are reported to the Social Security Administration each year and explained that our records are highly accurate. Of these millions of death reports received each year, less than one-third of 1 percent are erroneously reported deaths that need to be corrected. Deaths are reported to Social […]
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Social Security Announces AI Enhancements for Hearings Recordings
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The Social Security Administration (SSA) announced today they will finish the nationwide rollout of its Hearing Recording and Transcriptions (HeaRT) system this month. The HeaRT system replaces an antiquated and bulky hardware system in each hearing office with a software only solution that records and produces transcripts for each case at the hearings level to […]
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Correcting the Record About Social Security Direct Deposit and Telephone Services
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Recent reports in the media that Social Security plans to eliminate telephone services are inaccurate. SSA is increasing its protection for America’s seniors and other beneficiaries by eliminating the risk of fraud associated with changing bank account information by telephone. SSA continuously investigates and analyzes potential threats to strengthen and secure our programs and protect […]
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Social Security to Reinstate Overpayment Recovery Rate
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The Social Security Administration (SSA) announced it will increase the default overpayment withholding rate for Social Security beneficiaries to 100 percent of a person’s monthly benefit. The Office of the Chief Actuary estimates this change will result in an increase in overpayment recoveries (i.e., a program savings) of about $7 billion in the next decade. […]
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Social Security Pays Billions of Dollars in Retroactive Payments
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The Social Security Administration (SSA) today shared its significant progress to quickly implement the Social Security Fairness Act. Through March 4, 2025, SSA has already paid 1,127,723 people more than $7.5 billion in retroactive payments. The retroactive payments are the result of the repeal of the Windfall Elimination Provision (WEP) and Government Pension Offset (GPO). […]
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A Faster and More Convenient Way to Request a Social Security Number and Card
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Do you need an original Social Security number or a replacement Social Security card? We offer a faster and more convenient way for you to start – and possibly finish – the application online. When you visit our Social Security number and card page, we’ll ask you a few questions to determine the best way […]
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5 Social Security Messages for Holiday Gatherings
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‘Tis the season for holiday celebrations. When gathering ‘round Christmas trees or the candles of Hanukkah or Kwanzaa, may you be surrounded by the love of family and friends. As you dine on traditional favorites, we hope you enjoy good food and conversation. If the topic of Social Security comes up during a holiday get-together, […]
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Follow Social Security Commissioner O’Malley on Social Media
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We’re excited to share that our Commissioner’s Office has expanded its presence on social media! You can follow Commissioner O’Malley @OMalleySSA on X, and on his new Facebook page. The Office of the Commissioner is also on LinkedIn. These accounts provide even more important Social Security news, plus timely updates about our efforts to improve […]
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Celebrate Social Security’s Many Spanish-Language Resources
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National Hispanic Heritage Month is celebrated every year from September 15-October 15. To mark the observance, we want the public to be aware of our many resources for our Spanish-speaking customers. We have many bilingual employees who fluently speak and understand both English and Spanish. While they are critical to serving the needs of a […]
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