Submitting Fraud Allegations to the OIG
Reading Time: 1 MinuteLast Updated: September 24, 2018
The SSA Office of the Inspector General (OIG) has determined that, due to a computer error, it did not receive any fraud allegations submitted through its online fraud-reporting form from 3:30 p.m. on Monday, September 10 to 9:30 a.m. on Wednesday, September 12, 2018.
If you submitted an allegation during this time period, please re-submit your allegation online, or you may call the OIG’s fraud hotline at 1-800-269-0271. Thank you.
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Andrew Cannarsa, OIG Communications Director
Andrew Cannarsa, OIG Communications Director
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Philip K.
I received a robo call regarding cancellation of my SS benefits the phone # was 602 529 3518. I hung up as a representative came on the line, no information was given.
V.V.
Philip, thank you for checking in with us. If the caller is claiming to be from Social Security—it is critical that you pay attention to the tone and content of the message from the caller. In some cases, the caller states that Social Security does not have all of your personal information, such as your Social Security number (SSN), on file. Other callers claim Social Security needs additional information so the agency can increase your benefit payment, or they threaten that Social Security will terminate your benefits if they do not confirm your information. This appears to be a widespread issue, as reports have come from people across the country. These calls are not from Social Security.
If you receive a call from someone claiming to be from Social Security, we urge you to always be cautious and to avoid providing sensitive information such as your SSN or bank account information. Never reveal personal data to a stranger who calls you, and never send the stranger money via wire transfer or gift cards.
Social Security employees will never threaten you for information; they will not state that you face potential arrest or other legal action if you fail to provide information or pay a fee. In those cases, the call is fraudulent, and you should just hang up. If you receive these calls, report the information to the Office of the Inspector General at 1-800-269-0271 or online at oig.ssa.gov/report.
Doug M.
Received a call from 906-464-0611 at 12:30 on 13 March 2019. It appears to me to be a scam. I am trying verify if I would receive a call from SSA telling me my SSN has been compromised; particularly from the phone number above.
J.Y.
Thanks for your comment, Doug. Social Security AdministrationThanks for letting us know. We do not usually make random calls. If someone calls you saying that they are from Social Security, do not engage. Instead, contact your local Social Security office or call 1-800-772-1213 to see if the call was from us. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online at http://ow.ly/8s3230msMqw. You can find additional information here: http://ow.ly/tOjX30msMsQ. We hope this information is useful.
Dae C.
My spouse received four calls from 866-404-1142 this day leaving recordings about shutting down his retirement auto deposits. This seems like fraud. What is the protocol to alerts for recipients?
J.Y.
Hi Dea. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone. If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please contact your local Social Security office. You may also call Social Security’s toll-free customer service number at 1-800-772-1213, 7:00 a.m. to 7:00 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Thanks.
The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.
Lorteza D.
I received a voice mail early morning of 3/7/19, from Social Security which I believed was a fraud, stating that my Social Security has been suspended. I need to press 1 or call Social Security, or they will file a legal claim against me through the Court. This sounds very suspicious, and I believe, that anything coming from Social Security will be in the form of a signed formal letter, along with a contact number. This is the first time I received anything like this. I just want to report this to the SSA. Thank You.
Sandra E.
Received a call from fraud…430-206-1265 saying my social security had been used and card could be
used somewhere fraudulently.
A.C.
Hi, Sandra. Thanks for letting us know. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.
Althea
I received a call from Dept. of SSA. illegal activity on my SS number. Phone Number 8147082031.
A.C.
Thanks for letting us know, Althea. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps
Nancy E.
received a call from 323-366-8525 saying my social security number may be involved in an illegal activity and to call this number
mark c.
I received a phone call from Danbury, IA (712) 883-0082 and the transcribed voicemail said: “This call is from the social security administration the reason you have received this call from our department is to inform you that we just suspend your Social Security number because we found some suspicious activity so if you want to know about this case just press one thank you ….”
A.C.
Hi, Mark. Thanks for letting us know. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.
Karen B.
I got a phone call today at work (Tyson Foods) and the caller identified herself as a Government Employee and that they were shutting down my bank account, my property, and vehicles. The number that they called from is 520-265-5278.
Here is the info that was left:
This message speak to our officer works fine please call us back on our hotline number (520) 265-5278 I repeat that is (520) 265-5278 please disregard this notice and in return the call to for meeting with the legal proceedings against you thank you.
A.C.
Hi, Karen. Thanks for checking in with us. We do not usually make random calls. If anyone receives calls saying that they are from Social Security, do not give out any personal information. Suspicious calls should be reported to the Office of the Inspector General at 1-800-269-0271 or online. You can find additional information here. We hope this helps.
Kathryn S.
On Feb. 26, 2019 I received an automated message from the SSA telling me about a legal enforcement for fraudulent activity on my account. I received the same message on Feb. 27, 2019 each message had a different phone number to call.