Submitting Fraud Allegations to the OIG
Reading Time: 1 MinuteLast Updated: September 24, 2018
The SSA Office of the Inspector General (OIG) has determined that, due to a computer error, it did not receive any fraud allegations submitted through its online fraud-reporting form from 3:30 p.m. on Monday, September 10 to 9:30 a.m. on Wednesday, September 12, 2018.
If you submitted an allegation during this time period, please re-submit your allegation online, or you may call the OIG’s fraud hotline at 1-800-269-0271. Thank you.
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About the Author
Andrew Cannarsa, OIG Communications Director
Andrew Cannarsa, OIG Communications Director
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Deborah L.
I am receiving calls from this number: 580-215-4033. They say my social security number is being suspended because it is associated with money laundering? Need to know if this is real!
R.F.
Hello Deborah. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA or the OIG, please report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!
Lisa F.
I received a fraudulent call from 781-923-0694 threatening that my benefits will be suspended. Has anyone else received such a call?
R.F.
Hello Lisa. The Federal Trade Commission (FTC), which receives and analyzes public complaints related to identity theft, recently reported to the Office of the Inspector General (OIG) an increase in reports of suspicious phone calls from people claiming to be SSA employees.
If a person receives a suspicious call from someone alleging to be from SSA, citizens may report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report. Thanks!
Barbara L.
I got a call from 1-800-772-1213. The recording said that social security has detected suspicious activity on my social security, and I have to click through to their lawyer immediately or my social security benefits will be terminated permanently. I am contacting you to check this out. I tried to sign into my social security . The website did not accept my password. Help please. Thank you. Sincerely, Barbara Wieland
EDGAR H.
I BELIEVE MY MONTHLY BENEFIT WERE CALCULATED IN ERROR… SEEING THAT THREE YEARS ON MY EARNING LIST ARE MISSING THE YEARS OF 1980, 1981, AND 1982…
R.F.
Hello Edgar. We ask our customers to review their statement of earnings carefully, using their own records to make sure our information is correct and that we’ve recorded each year you worked. Any of our representatives should be able to assist you in reviewing your record and verifying your payment information.
If necessary, you will need to go into your local Social Security office to correct your earnings record. When you go, you will need to provide proper ID and evidence of your missing earnings, such as W-2s, pay stubs, etc. You can call our toll free number at 1-800-772-1213 (TTY 1-800-325-0778) to make an appointment. Representatives are available Monday through Friday between 7 a.m. and 7 p.m. Generally, you’ll have a shorter wait time if you call later during the day or later in the week. Thanks!
Ellen B.
I received three calls from 239 230-0736 I didn’t recognize that number so the first two times I ignore it! When the third call came I answered and he identified himself as a representative from Social Security Administration and requested my social security to make sure he was speaking to the right person, of course I didn’t give them my number and so they told me my benefits would be suspended indefinitely! What does this all mean? Should I worry about getting my benefits?
Thank you
E. Boyle
V.V.
Ellen, thank you for checking in with us. Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
If you have questions about any communication — email, letter, text or phone call — that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). You may also report the information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.
Larry S.
Hi ; I submitted fraud December 2017 for my son . We found out do to a back ground check , that someone else has been using his social security number. He was born November 1999, the report goes back to 1986. We are just getting a run around. This is affecting his getting in to college, among other things. I have contacted social security. All they say is to go contact other agencies. I have pulled his credit . They say to report to police and contact IRS. I don’t understand why they won’t fix this? Can you offer any guidance?
V.V.
Hi Larry. Sorry to hear about the issues you are experiencing with your son. Generally, identity theft issues are handled by the Federal Trade Commission. Visit http://www.identitytheft.gov to report identity theft and get a recovery plan or call 1-877-IDTHEFT (1-877-438-4338).
Visit our Frequently Asked Questions web page for details on what to do if someone is using your Social Security number.
Lisa W.
I would love to make an appointment for a face to face visit. I cannot go there to make the appointment do to the fact I cannot drive. I cannot afford to live in general if we cancel my son’s social he is a full time student.
cordially Lisa Ward
Diane S.
Can’t you take the public transportation system the “BUS”?
Samson A.
Good evening Sir/Madam: My name is Samson O. Adeboye, and I am a DC resident. On September 12, 2018 someone called my homephone, and claimed to be the Director of Social Security Office on the voicemail he left for me. I suspected that the call which came from Sandy Spring in Maryland must have come from the fraudulent people. The phone number, as recorded by my coller-ID is 1-240-324-6938. The caller said that my Social Security number has been involved in fraudulent activities. My phone number is 202-484-0265. Thank you.
R.F.
Social Security Administration (SSA) employees occasionally contact citizens by telephone for customer-service purposes. An SSA employee may call you in limited situations, such as if you recently filed a claim or have other Social Security business that are pending. In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen to confirm personal information over the phone.
If a person has questions about any communication—email, letter, text or phone call—that claims to be from SSA, please contact your local Social Security office, or call Social Security’s toll-free customer service number at 1-800-772-1213, 7 a.m. to 7 p.m., Monday through Friday, to verify its legitimacy (TTY number at 1-800-325-0778). Citizens may -also- report that information to the OIG at 1-800-269-0271 or online via https://oig.ssa.gov/report.
Thanks!
Kevin K.
This guy just gave you info about a scam. I have received the same calls. Are you going to do anything about it? It seems that this is the standard reply as you have said the same thing to several respondents. Track these scam artists DOWN!!!
Craig M.
PLEASE WRITE TO ME HOW I MAY MAKE A COMPLAINT OF THEFT OF SERVICES?
I was “BILKED” out of TEN days Money/BENEFIT
and TWENTY-SEVEN days Money/BENEFIT
by Hale House of Clarendon Street/Boston,MA.
of THE HALE BERNARD SYSTEM in 2017.
I entered Late in April.
I was summarily “EXPUNGED”
on November 3, 2018.
That is 47 DAYS.
FORTY-SEVEN DAYS.
That they “stole” my benefit for themselves
and I received no SERVICES.
Also, when i was expunged i received NO HEARING, no legal rights, no representation. Just “KICKED OUT
without any due process.
Thank You for your HELP?
Craig Mullen *** – ** – ***
Pittsburgh, Pa.
Please “contact” me.
I would like the return
“MY PRO-RATED BENEFIT”
for 37 DAYS, plus file a complaint for
fraud against this organization.
Thank You.
Las CRUCES, N.M. 88001.
R.F.
Unfortunately, and because of security reasons we do not have access to personal records in this blog. Please call our toll free number at 1-800-772-1213 for assistance. Representatives are available Monday through Friday, between 7 a.m. and 7 p.m. Generally, you will have a shorter wait time if you call later during the day or later in the week. Thanks!
Joanne
I Never reported Fraud what is this about